Monadi Zhenpin Hotel (Nanjing Jiangning Longhu Binjiang Shangcheng)

This hotel is so clean and comfortable for stay. A lots of stores also near the hotel so it’s more convenient for me.

I was initially asked by the hotel to leave a five-star review, but after my full stay I can’t do so in good conscience, and I have since adjusted my rating based on the second half of my booking. This was a two-part stay (two separate bookings of five days each), and while there are genuinely strong positives, the overall experience was significantly affected by ongoing service and cleanliness issues. There are still clear strengths to highlight. The location is excellent—quiet, safe, and surrounded by good restaurants, convenience stores, and a pleasant park nearby. The rooms are also very well designed: spacious, comfortable, and equipped with useful amenities such as a washing machine. The layout and overall setup make it a very livable space. The staff were, for the most part, kind and helpful. One staff member in particular was consistently warm and welcoming. When issues were raised, the team did attempt to respond professionally, and I do appreciate that some solutions were offered, including a discounted rate for a future stay. However, there were repeated concerns that affected my experience, particularly during the second half of my stay. Cleanliness remained a consistent issue. Even after rooms were serviced, dust accumulated very quickly—so much so that items like my laptop would be visibly covered overnight. This raises concerns about the overall level of cleanliness and ventilation. In addition, housekeeping services felt inconsistent. On multiple occasions I had to specifically request basic essentials such as bottled water and fresh towels, rather than these being proactively restocked daily as would normally be expected in this type of accommodation. Service consistency also varied. Some days staff would check in or ask whether I needed room cleaning, while on other days there was no such follow-up at all. This lack of routine made the experience feel unpredictable for a stay of this length. There were also concerns regarding pricing and communication during an attempted extension of my stay. I had initially paid approximately 268 rand per night (already at a discounted rate). When I asked to extend for one additional night during the May Day holiday period, I was quoted around 800 rand. While I understand that rates fluctuate during peak demand, this felt inconsistent given the earlier discount offered due to the significant issues experienced in the first rooms. The handling of this request also felt quite rigid initially, although the pricing discussion changed once I indicated I would be leaving a review. By that point, however, I had already made alternative arrangements in another city. I also noticed a change in overall tone and attentiveness from staff following my initial complaints, particularly on the day I was trying to extend my stay. In that instance, even basic housekeeping services were not offered, which contributed to a feeling of inconsistency in service. Ultimately, I think this hotel has strong potential. The location, room design, and general setup are genuinely excellent, and there are staff members who are clearly committed and welcoming. However, the inconsistency in cleanliness standards, basic housekeeping expectations, and service delivery means I cannot recommend it as a reliably high-quality stay at this stage. With more consistent attention to cleanliness and service fundamentals, this could be an excellent hotel experience—but in its current state, it falls short of that standard.