Moya Platinum Hotel -PresidentialtPalacelPontoontoon subway station)

Moya Platinum Hotel -PresidentialtPalacelPontoontoon subway station) Reviews

Moya Platinum Hotel -PresidentialtPalacelPontoontoon subway station)

5F, Guyang Century Building, 600 Zhujiang Road, Xuanwu District, Nanjing, Jiangsu, ChinaView Hotel Details
Moya Platinum Hotel -PresidentialtPalacelPontoontoon subway station)
Moya Platinum Hotel -PresidentialtPalacelPontoontoon subway station)Moya Platinum Hotel -PresidentialtPalacelPontoontoon subway station)Moya Platinum Hotel -PresidentialtPalacelPontoontoon subway station)
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Moya Platinum Hotel -PresidentialtPalacelPontoontoon subway station) Guest Reviews

4.5/5
Good
324 reviews
Verified reviews
Location4.4
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(324)
Positive reviews(303)
Reviews with photos/video(131)
Easy to get around(40)
Convenient location(40)
Classy environment(33)
Too noisy(32)
Large rooms(26)
Friendly front desk staff(26)
Close to metro(13)
Many dining options(2)
Negative reviews(21)
Guest User
Smart Luxury Home
Stayed in Aug 2024
Family
4 reviews
4.2/5
Very Good
Posted on Sep 11, 2024
Nice pretty room, automation is very cool. The entrance in the palace is not as nice. Girl at the reception was very nice.
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！
Guest User
Selected Family Room
Stayed in Jun 2024
Family
3 reviews
5.0/5
Outstanding
Posted on Jul 23, 2024
yi' ping
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！
Guest User
Cozy Queen Room
Stayed in Jul 2024
Business travellers
6 reviews
3.5/5
Posted on Oct 25, 2024
Clean room. Unfortunately sometimes there is a bad smell from the toilet.
Response from Property: 尊敬的賓客，感謝您對酒店的點評！對於您在酒店入住期間的經歷，我們深表遺憾。您的寶貴意見對我們非常重要，我們會將意見告知相關部門以提高服務質量。若您下次至此，希望能再次預訂本酒店，給我們一個機會致歉。期待再次光臨！
Medhav
Cozy Queen Room
Stayed in Apr 2024
Travel with friends
10 reviews
3.7/5
Posted on Aug 1, 2024
Great location at Nanjing. Easy access to metro station. Lot of food option around
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！
grant Evers
Selected Triple Room
Stayed in Mar 2024
Travel with friends
3 reviews
5.0/5
Outstanding
Posted on May 14, 2024
It was a fun time in Nanjing and we really enjoyed our time there.
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！
Nino
Superior 2-bed Room
Stayed in Feb 2024
Travel with friends
23 reviews
5.0/5
Outstanding
Posted on Mar 30, 2024
Perfect base for exploring Nanjing
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！
Guest User
Superior Queen Room
Stayed in Aug 2024
Solo travellers
2 reviews
5.0/5
Outstanding
Posted on Sep 23, 2024
The room is spacious, clean, tidy and comfortable. It is not far from the Presidential Palace and the price is affordable. The only drawback is that the noise is too loud at night. It feels like the sound of the central air conditioner's external unit, which affects sleep!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Selected Triple Room
Stayed in Jul 2024
Family
39 reviews
2.5/5
Posted on Aug 13, 2024
Facilities: Old. The triple room only provides toiletries for two people. Did you forget it? Hygiene: There were snails on the sheets that were just changed🐌, alive! There are still stains on the quilt cover that have not been cleaned, and there is still dust on the clothes hangers. Environment: Close to the lower reaches of the Qinhuai River, close to the Presidential Palace, only a ten-minute walk away. Service: Still very polite.
Original TextTranslated by Google
6/8
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Business Queen Room
Stayed in Jun 2024
Family
3 reviews
1.5/5
Posted on Jul 28, 2024
1. After checking in, I found hair and oil stains on the sheets. 2. Skin allergies appear, first on both arms, and then on the whole body. 3. Poor service attitude at the front desk. 4The hotel is not soundproofed, and KTV music keeps playing in the middle of the night
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Maybe you have allergies. Our bedding is washed uniformly. It is safe and hygienic, and there has never been any problem. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Superior Queen Room
Stayed in May 2024
Couples
9 reviews
4.1/5
Very Good
Posted on Jun 30, 2024
Parking is inconvenient, the network is poor, the service is good, there is only one washing machine in the laundry room and it is still washing shoes! ! ! ! ! The laundry room is not clean! The toiletries in the room are average, but the quilt is very comfortable!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Superior Queen Room
Stayed in Apr 2024
Couples
3 reviews
5.0/5
Outstanding
Posted on Jun 2, 2024
The hotel has just been renovated. It has an elegant interior, complete equipment, and convenient transportation. The service is very user-friendly and the transportation is convenient. There are subways and bus stations nearby, so it is very convenient to go out and play.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Cozy Queen Room
Stayed in Apr 2024
Travel with friends
4 reviews
5.0/5
Outstanding
Posted on May 30, 2024
The environment is very good and hygienic, and the service attitude at the front desk is also very good. The price and the service are very cost-effective. There is a KTV next door, but the front desk provides earplugs, so sleeping at night will not be affected. The hotel is also newly opened and everything is very new. The location is pretty good too, just a seven or eight minute walk from the subway station and very close to the Presidential Palace.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Superior Queen Room
Stayed in May 2024
Business travellers
3 reviews
5.0/5
Outstanding
Posted on Jun 25, 2024
The facilities are good, the room is clean and hygienic
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Cozy Queen Room
Stayed in Mar 2024
Couples
5 reviews
5.0/5
Outstanding
Posted on Apr 18, 2024
The guy at the front desk was very good to communicate with, the room was very clean. It is very close to Metro Line 3. I highly recommend it.
Original TextTranslated by Google
6/9
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Superior Queen Room
Stayed in Mar 2024
Solo travellers
1 reviews
3.5/5
Posted on Apr 8, 2024
The hotel is on the fifth floor of a building. There are four elevators, but it is not convenient to go up and down the stairs. The soundproofing of the room is not good. You can hear the sound of electric drills during decoration and the sound of people talking in the passage. You can also hear people talking next door. There is a large KTV next to it, which is a bit noisy at night But the indoor facilities and environment are OK
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. We have prepared a variety of solutions for the noise problem you raised. If you don't have a good rest, you can tell the front desk to delay your check-out until 14:00. The front desk also provides care cotton swabs and earplugs. If you extend your stay, more room types can be provided. Choose, welcome to visit again. Have a good trip!