Well, the service from the receptionist and the customer service manager is commendable, but other than that, there were quite a few negative experiences. The refrigerator in my room was moldy and hairy, and the water bottle caps were covered in mold. Housekeeping came and simply wiped them and replaced two bottles of water, but that was it, the mold on the refrigerator wasn't removed. After dinner, I returned to my room and saw two housekeepers chatting on a bench across from me. When I got back to my room and opened the door to call the two at the door, I saw a very disturbing scene: one of them had taken off her shoes and was constantly picking at her toes, while the other was rubbing mud into her clothes. You can imagine that scene, but the key point is that they didn't seem to stop when they saw me. The sheets were stained, and the air conditioner vent was covered in cobwebs. Although the housekeeping manager quickly cleaned it up herself and was very friendly,... And to top it off, after showering and using the bathroom that night, I realized the exhaust fan in my room wasn't working, so the bathroom was stinking. I wanted to contact customer service, but I was too lazy to do it. Imagine the scene.
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