Instead of simply averaging scores, we prioritise verified reviews and recent guuest stays, ensuring our ratings reflect the most reliable, genuine and up-to-date experiences.
Verified reviews
Location9.4
Amenities9.1
Service9.2
Cleanliness9.4
Filter by:
Sort by:
All reviews(3687)
Positive reviews(3608)
Reviews with photos/video(900)
Friendly front desk staff(468)
Easy to get around(394)
Delicious breakfast(372)
Fantastic river view(338)
Close to metro(147)
Clean pool(56)
Great swimming pool(56)
Delicious buffet(39)
Negative reviews(79)
Wangyue827
Deluxe City King Room
Date of stay: Apr 2026
Business traveller
53 reviews
10/10
Outstanding
Posted on May 12, 2026
The room was spacious and very comfortable. The front desk staff were polite and helpful, and the delivery robot brought our food quickly. The room service was excellent; they responded promptly to all our requests. Definitely worth staying here, and there are many delicious takeout options nearby.
Original TextTranslated by Google
Response from Property: 尊敬的客人,您好!請接受來自南昌喜來登酒店的問候!衷心感謝您百忙之中抽空與我們分享您的入住體驗,我們很高興得知您本次體驗達到您的期望。您的認可是我們莫大的榮幸並將鼓舞我們團隊更進一步提升對客的服務質量。 再次感謝您的悉心反饋,期待您於不久的將來再次光臨南昌喜來登酒店。祝您生活愉快,工作順利!
Guest User
Premier Deluxe Room - River-View (King Bed)
Date of stay: Apr 2026
Business traveller
6 reviews
9.7/10
Amazing
Posted on May 10, 2026
The service was great, and the location was super convenient – right at the subway exit. Across the street, there's a residential and commercial center, making it easy to grab a bite or do some light shopping. I stayed in a river-view room, and opening the curtains offered a stunning panoramic view of the Tengwang Pavilion.
Original TextTranslated by Google
Response from Property: 尊敬的客人,您好!請接受來自南昌喜來登酒店的問候!衷心感謝您百忙之中抽空與我們分享您的入住體驗,我們很高興得知您本次體驗達到您的期望。您的認可是我們莫大的榮幸並將鼓舞我們團隊更進一步提升對客的服務質量。 再次感謝您的悉心反饋,期待您於不久的將來再次光臨南昌喜來登酒店。祝您生活愉快,工作順利!
Guest User
Premier Deluxe Room - River-View (Twin Beds)
Date of stay: Apr 2026
Family
29 reviews
10/10
Outstanding
Posted on May 6, 2026
Our stay at this hotel was definitely the highlight of our May Day trip to Nanchang.
**Service:** Both the front desk and housekeeping staff provided absolute 5-star service. Even though it was a busy May Day holiday, the hotel staff were incredibly enthusiastic in helping us with our room arrangements and patiently tried their best to meet our accommodation requests.
**Transportation:** The hotel is conveniently located right by Exit 2 of Hongguzhong Avenue Station on Metro Line 2. From Nanchang West Railway Station, you can take the high-speed rail directly to the hotel. Plus, popular attractions like Tengwang Pavilion, Wanshou Palace, and Bayi Square are all easily accessible by metro.
**Accommodation:** We opted for a river-view room this time. I'd recommend requesting a room with a middle number; you can even see Tengwang Pavilion from the room, and the night view is especially beautiful. The room was clean, spacious, and soundproof, ensuring a very quiet stay.
**Dining:** There's a vibrant food street just a 10-minute walk from the hotel. It's popular, great value for money, and most importantly, offers a wide variety of restaurants to choose from.
**Breakfast:** The hotel's breakfast was incredibly rich and even included Nanchang mixed rice noodles.
I'd definitely stay here again if I have the chance!
Original TextTranslated by Google
Response from Property: 尊敬的客人,您好!請接受來自南昌喜來登酒店的問候!衷心感謝您百忙之中抽空與我們分享您的入住體驗,我們很高興得知您本次體驗達到您的期望。您的認可是我們莫大的榮幸並將鼓舞我們團隊更進一步提升對客的服務質量。 再次感謝您的悉心反饋,期待您於不久的將來再次光臨南昌喜來登酒店。祝您生活愉快,工作順利!
Guest User
Premier Deluxe Room - River-View (King Bed)
Date of stay: Apr 2026
Family
16 reviews
8.2/10
Very good
Posted on May 5, 2026
The hotel was just okay. The Deluxe River View Room wasn't in a great location and the room itself wasn't very big. I booked two Deluxe River View Rooms, but only one received complimentary fruit. The service was pretty standard.
Original TextTranslated by Google
Response from Property: 尊敬的客人, 您好!請接受來自南昌喜來登酒店的問候!衷心感謝您百忙之中抽空與我們分享您的入住體驗,藉此機會我們瞭解到您近期入住南昌喜來登酒店的一些體驗。 感謝您提出的中肯意見及要求,幫助我們瞭解到更多賓客的實際需求。關於您提出的服務問題,我們已記錄並反饋至酒店相關部門,將繼續改進。若您有更多的意見,歡迎您隨時與我們聯繫。 您的評價及反饋將幫助到我們團隊進一步地意識到客户的需求以及自身成長的空間。真誠的期望下次您來南昌時能再次選擇下榻南昌喜來登酒店。祝您工作順利,生活愉快!
Guest User
Deluxe City-view Twin Room
Date of stay: Apr 2026
Business traveller
16 reviews
8.5/10
Very good
Posted on May 4, 2026
This is a five-star hotel, but it gets incredibly busy during the May Day holiday.
**Ambiance**: In 2015, Nanchang saw the opening of three excellent hotels simultaneously.
**Facilities**: Some are showing their age, but the core amenities are still good.
**Service**: It was busy, but overall, the service was acceptable.
Original TextTranslated by Google
Response from Property: 尊敬的客人, 您好!請接受來自南昌喜來登酒店的問候!衷心感謝您百忙之中抽空與我們分享您的入住體驗,藉此機會我們瞭解到您近期入住南昌喜來登酒店的一些體驗。 感謝您提出的中肯意見及要求,幫助我們瞭解到更多賓客的實際需求。關於您提出的客房設施問題,我們已記錄並反饋至酒店相關部門。若您有更多的意見,歡迎您隨時與我們聯繫。 您的評價及反饋將幫助到我們團隊進一步地意識到客户的需求以及自身成長的空間。真誠的期望下次您來南昌時能再次選擇下榻南昌喜來登酒店。祝您工作順利,生活愉快!
Guest User
Premier Deluxe Room - River-View (Twin Beds)
Date of stay: Apr 2026
Family
2 reviews
10/10
Outstanding
Posted on May 5, 2026
Very good. The location is convenient, not far from Mount Lu, and it's easy to get to Tengwang Pavilion. From the river-view room, you can directly see Tengwang Pavilion across the river. The hotel is quiet and clean, and the breakfast is rich with local specialties.
Original TextTranslated by Google
Response from Property: 尊敬的客人,您好!請接受來自南昌喜來登酒店的問候!衷心感謝您百忙之中抽空與我們分享您的入住體驗,我們很高興得知您本次體驗達到您的期望。您的認可是我們莫大的榮幸並將鼓舞我們團隊更進一步提升對客的服務質量。 再次感謝您的悉心反饋,期待您於不久的將來再次光臨南昌喜來登酒店。祝您生活愉快,工作順利!
Meixiaotu
Deluxe City King Room
Date of stay: Apr 2026
Family
10 reviews
10/10
Outstanding
Posted on May 4, 2026
The subway station is right downstairs, making it incredibly convenient for getting around, and there are tons of great food options nearby. The room is spacious and well-equipped, and the service was perfect. It's definitely my top choice for any trip! Plus, you can even see Tengwang Pavilion from the window.
Original TextTranslated by Google
Response from Property: 尊敬的客人,您好!請接受來自南昌喜來登酒店的問候!衷心感謝您百忙之中抽空與我們分享您的入住體驗,我們很高興得知您本次體驗達到您的期望。您的認可是我們莫大的榮幸並將鼓舞我們團隊更進一步提升對客的服務質量。 再次感謝您的悉心反饋,期待您於不久的將來再次光臨南昌喜來登酒店。祝您生活愉快,工作順利!
Guest User
Premier Deluxe Room - River-View (Twin Beds)
Date of stay: Mar 2026
Family
20 reviews
10/10
Outstanding
Posted on May 5, 2026
I stayed for five days over the May Day holiday. It's a decent, established five-star hotel. I booked a river view room, and I could directly see the beautiful night view of Tengwang Pavilion across the river. The transportation is very convenient; the hotel is a one-minute walk to the left to the subway entrance, which is on a direct line to Bayi Square! There are also many restaurants nearby, and a Wanda Cinema and Seamart shopping mall just across the street.
Original TextTranslated by Google
Response from Property: 尊敬的客人,您好!請接受來自南昌喜來登酒店的問候!衷心感謝您百忙之中抽空與我們分享您的入住體驗,我們很高興得知您本次體驗達到您的期望。您的認可是我們莫大的榮幸並將鼓舞我們團隊更進一步提升對客的服務質量。 再次感謝您的悉心反饋,期待您於不久的將來再次光臨南昌喜來登酒店。祝您生活愉快,工作順利!
Guest User
Premier Deluxe Room - River-View (Twin Beds)
Date of stay: Mar 2026
Family
5 reviews
8.2/10
Very good
Posted on May 1, 2026
Checked in at 4:30 PM and was told the room wasn't ready yet. Annoying, especially since it wasn't even a holiday like May Day. I think they switched my room, from room 15 to 21. Probably gave my original room to someone else. The river view is mostly blocked by the tax bureau building, so if you're debating between a river view and a city view, don't bother paying extra for the difference. The breakfast area is quite small, and the variety is average. The room itself was clean enough.
Original TextTranslated by Google
Response from Property: 尊敬的客人, 您好!請接受來自南昌喜來登酒店的問候!衷心感謝您百忙之中抽空與我們分享您的入住體驗,藉此機會我們瞭解到您近期入住南昌喜來登酒店的一些體驗。 感謝您提出的中肯意見及要求,幫助我們瞭解到更多賓客的實際需求。關於您提出的客房入住等房及景觀問題,我們已記錄並反饋至酒店相關部門。若您有更多的意見,歡迎您隨時與我們聯繫。 您的評價及反饋將幫助到我們團隊進一步地意識到客户的需求以及自身成長的空間。真誠的期望下次您來南昌時能再次選擇下榻南昌喜來登酒店。祝您工作順利,生活愉快!
Guest User
Deluxe City-view Twin Room
Date of stay: Mar 2026
Family
34 reviews
10/10
Outstanding
Posted on Apr 23, 2026
The hotel's location is excellent, with a subway station right at the entrance and easy access to taxis. The front desk staff upgraded our room based on availability, and the room was spacious with a beautiful view of the Gan River (a secondary river view). The hotel's sixth-floor swimming pool is free for kids to enjoy. The breakfast offered Nanchang specialties like拌粉 (mixed rice noodles) and 瓦罐汤 (clay pot soup), which were delicious, so we didn't have to go out looking for food. Overall, a very satisfying experience! 👍
Original TextTranslated by Google
Response from Property: 尊敬的客人,您好!請接受來自南昌喜來登酒店的問候!衷心感謝您百忙之中抽空與我們分享您的入住體驗,我們很高興得知您本次體驗達到您的期望。您的認可是我們莫大的榮幸並將鼓舞我們團隊更進一步提升對客的服務質量。 再次感謝您的悉心反饋,期待您於不久的將來再次光臨南昌喜來登酒店。祝您生活愉快,工作順利!
Guest User
Premier Deluxe Room - River-View (Twin Beds)
Date of stay: Mar 2026
Business traveller
20 reviews
10/10
Outstanding
Posted on Apr 12, 2026
I had a very satisfying stay here. The hotel's location is super convenient for getting around. The room was clean and tidy, and the bedding was really comfortable. The front desk staff were warm and attentive, making check-in quick and efficient, and they paid attention to all the little details. The overall environment is quiet and elegant, with excellent facilities, offering great value for money. I'd highly recommend it for both business trips and leisure travel. I'll definitely choose to stay here again next time, and I strongly recommend it to everyone!
Original TextTranslated by Google
Response from Property: 尊敬的客人,您好!請接受來自南昌喜來登酒店的問候!衷心感謝您百忙之中抽空與我們分享您的入住體驗,我們很高興得知您本次體驗達到您的期望。您的認可是我們莫大的榮幸並將鼓舞我們團隊更進一步提升對客的服務質量。 再次感謝您的悉心反饋,期待您於不久的將來再次光臨南昌喜來登酒店。祝您生活愉快,工作順利!
XiaoxiF
Deluxe City King Room
Date of stay: Mar 2026
Other
7 reviews
10/10
Outstanding
Posted on Apr 5, 2026
The hotel, a five-star brand, is a little dated but clean and tidy with good hygiene. It's about 200 meters from Metro Line 2. The receptionists, concierge, and front desk staff were all excellent. Breakfast was plentiful, and the local specialty snacks were clean and delicious, definitely worthy of a five-star rating.
Original TextTranslated by Google
Response from Property: 尊敬的客人,您好!請接受來自南昌喜來登酒店的問候!衷心感謝您百忙之中抽空與我們分享您的入住體驗,我們很高興得知您本次體驗達到您的期望。您的認可是我們莫大的榮幸並將鼓舞我們團隊更進一步提升對客的服務質量。 再次感謝您的悉心反饋,期待您於不久的將來再次光臨南昌喜來登酒店。祝您生活愉快,工作順利!
Meiweixiajiao🥟
Deluxe City King Room
Date of stay: Feb 2026
Solo traveller
18 reviews
10/10
Outstanding
Posted on Mar 29, 2026
Booked this hotel in Nanchang for a concert. The room was clean and tidy, exceeding my expectations for comfort. Selina, the Guest Relations Manager, provided absolutely fantastic service, which instantly doubled my travel experience. The breakfast spread was extensive. Highly recommend staying here!
Original TextTranslated by Google
Response from Property: 尊敬的客人,您好!請接受來自南昌喜來登酒店的問候!衷心感謝您百忙之中抽空與我們分享您的入住體驗,很高興我們的員工向您展示了我們的服務水準。您的認可是我們莫大的榮幸並將鼓舞我們團隊更進一步提升對客的服務質量。 再次感謝您的悉心反饋,期待您於不久的將來再次光臨南昌喜來登酒店。祝您生活愉快,工作順利!
hawkxxyt
Deluxe City King Room
Date of stay: Feb 2026
Business traveller
5 reviews
9.7/10
Amazing
Posted on Mar 22, 2026
This was my second stay during this business trip to Nanchang. The front desk service was fantastic and left a deep impression. They arranged a non-smoking room, provided complimentary breakfast, and upgraded my room... The overall experience was excellent! 👍🤝🤝
Next time I'm in Nanchang, whether for business or a family trip, this will definitely still be my top choice! 👍👍
Original TextTranslated by Google
Response from Property: 尊敬的客人,您好!請接受來自南昌喜來登酒店的問候!衷心感謝您百忙之中抽空與我們分享您的入住體驗,我們很高興得知您本次體驗達到您的期望。您的認可是我們莫大的榮幸並將鼓舞我們團隊更進一步提升對客的服務質量。 再次感謝您的悉心反饋,期待您於不久的將來再次光臨南昌喜來登酒店。祝您生活愉快,工作順利!
Guest User
Deluxe City-view Twin Room
Date of stay: Feb 2026
Family
20 reviews
10/10
Outstanding
Posted on Mar 11, 2026
Our stay was absolutely fantastic! The room was spacious and bright, and spotlessly clean. The river view room offered an amazing vista; I could lie in bed and enjoy the night views of the Ganjiang River and Tengwang Pavilion. The attention to detail was impressive. The service was also top-notch – they called before check-in to ask about our needs and even recommended local attractions. Next time I'm in Nanchang, I'll definitely be staying here again!
Original TextTranslated by Google
Response from Property: 尊敬的客人,您好!請接受來自南昌喜來登酒店的問候!衷心感謝您百忙之中抽空與我們分享您的入住體驗,我們很高興得知您本次體驗達到您的期望。您的認可是我們莫大的榮幸並將鼓舞我們團隊更進一步提升對客的服務質量。 再次感謝您的悉心反饋,期待您於不久的將來再次光臨南昌喜來登酒店。祝您生活愉快,工作順利!