Fairmont the Norfolk
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Nairobi

Fairmont the Norfolk

Health Protected
No. 1 of Top Cultural Hotels in Nairobi
Harry Thuku Rd, Nairobi, 00200, Kenya
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A stay at Fairmont The Norfolk places you in the heart of Nairobi, steps from University of Nairobi and a 3-minute drive from Kenyatta International Convention Centre. This luxury hotel is 2.4 mi (3.9 km) from The Sarit Centre and 3.4 mi (5.5 km) from Yaya Centre.Show More
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hotel overview picture
4.2/5Very Good·Cleanliness: 4.2
All 53 Reviews
Amenities
Golf CourseOutdoor Swimming PoolSaunaSpaMassage RoomFitness RoomPublic ParkingFreeAirport Pick-up ServiceAirport Shuttle ServiceBar
All Amenities
Surroundings
Airport: Wilson Airport
(6.9km)
Airport: Jomo Kenyatta International Airport
(18.5km)
Train: Nairobi Railway Station
(4.2km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Deluxe King Room with Balcony
2

Deluxe King Room with Balcony

1 King bed
Free Wi-Fi
Non-smoking
Daily Housekeeping
In-room Wi-Fi
Stair-Free Property Entrance
Room Details
Check Availability
Deluxe Room with 2 Single Beds
6

Deluxe Room with 2 Single Beds

2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Toothbrush
Room Details
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Deluxe Room
9

Deluxe Room

1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private Entrance
Daily Housekeeping
Connecting Room
In-room Wi-Fi
Room Details
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Deluxe Room with Multiple View
7

Deluxe Room with Multiple View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Daily Housekeeping
In-room Wi-Fi
Room Details
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Deluxe Twin Room with Courtyard View
5

Deluxe Twin Room with Courtyard View

2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Toothbrush
Room Details
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Fairmont Room with Multiple View
10

Fairmont Room with Multiple View

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Daily Housekeeping
In-room Wi-Fi
Room Details
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Junior Queen Suite
10

Junior Queen Suite

1 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Toothbrush
Room Details
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1937 Suite
3

1937 Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Daily Housekeeping
In-room Wi-Fi
Room Details
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Fairmont Queen Room
5

Fairmont Queen Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Toothbrush
Room Details
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Norfolk Signature Suite
1

Norfolk Signature Suite

1 King bed
Free Wi-Fi
Non-smoking
Private Entrance
Daily Housekeeping
Connecting Room
In-room Wi-Fi
Room Details
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Deluxe King Room with Courtyard
6

Deluxe King Room with Courtyard

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Toothbrush
Room Details
Check Availability
Deluxe King Room
8

Deluxe King Room

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Toothbrush
Room Details
Check Availability
Executive Suite with Courtyard View
3

Executive Suite with Courtyard View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Daily Housekeeping
In-room Wi-Fi
Room Details
Check Availability
Fairmont Twin Room
6

Fairmont Twin Room

2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Toothbrush
Room Details
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Guest Reviews(53)

4.2/5
Very Good
Verified Reviews
  • Cleanliness4.2
  • Amenities4.2
  • Location4.2
  • Service4.2
Guest User
September 5, 2023
This is a real treasure of a place! The atmosphere is old world charm, the food is fabulous at TATU. The bar is excellent with service and attentiveness to you needs. The gift shop is stellar for some nice jewelry. The facilities are clean as a whistle as they say...breakfast was outstanding with so many choices. The work out facilities are just super great, and the pool is heated. Ok, lastly the ambiance of colonial Africa just fills the air, from the art, to the breezes flowing freely through this wonderful hotel!
QusayQais
June 25, 2023
Location and stuff super good also the food there was nice, I booked for others
TIGERLIBO
June 5, 2023
I stayed close to the street and the facilities are old
Guest User
August 15, 2023
The environment is very good, and the service, especially the check-in speed, is hard to describe
Original TextTranslation provided by Google
nipa
February 12, 2024
這個酒店對中國人極其不友好。 同時到店的有歐美人和我們。歐美人直接就辦手續入住了。而對中國人他説我們提前到了,讓我們必須額外交110美元才能入住。而現在房間很空,入租率很低,不是沒房,有的是房間就是不讓入住。我選擇堅決不額外給錢,讓我們生生等了三個小時以後才辦手續入住。給了一個極差的房間,就在中央空調主機房旁邊,吵的一晚沒睡着。 第二天要離店,我們預訂頁面寫的很清楚,早上10點到12點可以離店。但是早上九點過就不斷的有人催促我們離開。 我們11:20下樓辦離店手續,前台就説我們超時必須加錢。同一時間有歐美人離店,就順暢的辦了離店手續,直接走人。所以這個酒店是歧視中國人。
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Guest User
March 2, 2024
小院景色特別漂亮
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HulkJiang
February 4, 2024
不錯 英倫風格
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Guest User
March 1, 2024
My arrival was a whirlwind and after a long flight, the Fairmont Norfolk in Nairobi. A place of history, elegance, and... unexpected comedic moments. My recent stay there was a delightful mix of five-star luxury and laugh-out-loud situations.
Guest User
March 1, 2024
This is an incredible historical property located in Nairobi. The rooms are very spacious, beds and linens super comfortable, and bathrooms are well appointed and have excellent amenities. There was a mini fridge in the room, a kettle, instant coffee and teas, and cups and glasses. Also, a safe box, ironing board and umbrella in the closet. There were many nice touches such as a fresh rose in the bathroom and your slippers being laid out beside the bed each evening. The restaurant on site called Tatu offered a fantastic meal. The bar is open 24 hours. The morning buffet is expansive and has something for everyone. Make sure to try the mango juice! The staff here are top notch. They were there to help with everything. Special shout out to Jackine at the front desk who was really a star. She provided excellent customer service every time we interacted with her and even found a security guard to walk us to a restaurant in the area. They really look out for their guests and safety is a number one priority. We truly appreciated everyone on the property. A fantastic place to stay in Nairobi!

Property Policies

Check-in and Check-out Times
Check-in: 12:00–24:00
Check-out: 10:00–12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican, Gluten-free, Halal, Vegetarian
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Clean
  • 4.2/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Opened: 1903
  • Renovated: 2022
  • Number of Rooms: 123
A stay at Fairmont The Norfolk places you in the heart of Nairobi, steps from University of Nairobi and a 3-minute drive from Kenyatta International Convention Centre. This luxury hotel is 2.4 mi (3.9 km) from The Sarit Centre and 3.4 mi (5.5 km) from Yaya Centre.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Enjoy international cuisine at Lord Delamere Terrace, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Nairobi? This hotel has 2196 square feet (204 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Make yourself at home in one of the 170 guestrooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.

Services & Amenities

Outdoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Fairmont the Norfolk?

Prices at Fairmont the Norfolk are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Fairmont the Norfolk?

The closest airport is Wilson Airport. It is 6.9km from the hotel and approximately a 16minutes journey by taxi.

What are the check-in and check-out times at Fairmont the Norfolk?

The check-in time is after 12:00 and the check-out time is before 12:00.

Does Fairmont the Norfolk provide airport transfer services?

Yes, Fairmont the Norfolk provides airport transfer services.

What amenities and services does Fairmont the Norfolk have?

Fairmont the Norfolk has the following amenities and services: Outdoor Swimming Pool, Golf Course, Sauna.

Does Fairmont the Norfolk have a swimming pool?

Yes, Fairmont the Norfolk has a pool. Pool type: Outdoor Swimming Pool.

Does Fairmont the Norfolk have fitness amenities?

Yes, Fairmont the Norfolk has fitness amenities.

Does Fairmont the Norfolk provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Fairmont the Norfolk have non-smoking rooms?

Yes, Fairmont the Norfolk has non-smoking rooms. Please view the hotel listing for details.

Does Fairmont the Norfolk provide breakfast?

Yes, Fairmont the Norfolk provides breakfast.

About This Property

Nearest AirportJomo Kenyatta International Airport
Distance to Airport18.46KM
Nearest Train StationNairobi Railway Station
Distance to Train Station4.22KM
Average Price FromSGD625
Hotel Star Rating5