Guest User
February 29, 2024
Part of the Leisure Group of hotels, Earl's Court lies towards the Mallital end of Nainital, very close to the High Court. The hotel is spread across the hillside, with lovely landscaped lawns, flower beds, tall trees, and great views. We had booked in advance, with a reservation in the Heritage Wing of the hotel. Our room was on the first floor of a large, separate cottage (divided into several rooms), on the first floor. A high wooden ceiling, huge windows looking out onto the mountains, and plenty of mirrors made this large, simple but elegant room look really inviting. From here, a couple of steps led down to a small sitting area, with sofa, desk, and more wide windows (also some very welcome biscuits and namkeens ***** with the tea and coffee fixings!) The room also had a small fridge (nothing inside, just for you to use if needed), a TV, large wardrobe, even pedestal fans for if it got too hot. The bathroom looked mostly clean but had cracks in the porcelain. Earl's Court has a restaurant, Gurney House, where we ate our breakfasts and a couple of other meals when we didn't want to go out. It's adequate, though a little overpriced. Other than this, the hotel offers a small games room (table tennis, carrom, chess, Ludo), a children's outdoor play area (small, but set beside a pretty garden). They can also arrange for various activities, including treks, bird watching, nature walks, and a range of adventure sports. Transport and sightseeing trips can be arranged, plus there is a useful shuttle service operated by the hotel to and from Mall Road. Service was generally adequate. Staff were responsive and efficient about things we needed (extra hangers, extra fan, a chair in our room) as well as helpful with advice about sightseeing. However, there were some hiccups: for instance, we had asked for an extra cot in our room. This had not been provided, but since we could somehow (though uncomfortably) ***age to sleep in the double bed with our child in the middle, we didn't follow it up. We were just getting ready for bed, when 10:45 at night, we got a call wanting to know if they could bring us the extra bed. That's inconveniently late, and definitely not a time the staff should assume guests will be awake. (They put the extra bed in our room the next day, but this was just a mattress and bed linen, not a bed really).