Naha Shintoshin Hotel

The location is convenient, about a 10-minute walk from the monorail station. There are FamilyMart, Lawson, and 7-Eleven nearby. For dining, there's a shopping mall right across the street with Matsuya and Subway. The room has a microwave, and the fridge has both freezer and refrigerator compartments. The small sofa is very comfortable, and there's a small balcony where you can enjoy the breeze at night. I especially recommend this place if you're heading to the outer islands, as the port is only about a 20-minute walk away.

After checking in, I realized I had booked the wrong hotel. I thought it was the Toyoko Inn next door, and there's quite a difference, but it's okay for a stay. The lock uses a key, and there's an outdoor balcony, which is a plus! It's also very close to the museum.

Our first day at the hotel was incredibly unpleasant. We encountered an Indian male front desk agent who was very rigid and difficult to communicate with. We had booked several consecutive nights, with the first night being a Hollywood Twin room and the following nights a Superior Twin. As the booking couldn't be modified, upon arrival we requested to downgrade all nights to Superior Twin, as the hotel wasn't fully booked that day. However, the front desk agent adamantly refused. To make matters worse, he insisted that on the day we were supposed to switch rooms, we had to check out of the first room at 10 AM and then check back into the new room at 3 PM, even refusing to let us move into the newly cleaned room directly. He even stated that if we were to switch rooms directly without waiting, there would be a 5,000 JPY charge for those 5 hours. Was he just trying to be difficult, or was it discrimination? I've visited Japan many times and have never encountered such a difficult front desk agent. If we had plans to go out, it wouldn't have been a big deal, but that day we specifically needed to rest at the hotel. On the second day, we finally met a Japanese male front desk agent. After explaining the situation, he was very helpful and resolved the issue for us. We were able to move into the newly cleaned room without having to wait five hours. A huge thank you to him; this positive review is specifically for that front desk agent.

The room is spacious and has a balcony. There's a supermarket right across the street, which is super convenient!

Great! Excellent value for money, and the front desk staff speaks Mandarin.

The room was clean and tidy, and the location was convenient for transportation and 24-hour shopping. However, the 3rd-floor SPA massage area was a bit messy, with service towels being dried directly in the hallway 😂. This detracts from the hotel's image.

Located right opposite the Okinawa Prefectural Museum, with a Family Mart and Lawson convenience store nearby. Breakfast was decent. Public transportation isn't super convenient, but they do have Chinese-speaking staff. The room was clean, and there's a Uniqlo within walking distance for some shopping.