PROS: Greeted with orange juice and cookies upon arrival. The room was really basic, which is fine if that’s what you are looking for. Steps away from the beautiful beach of Sornos and literally next door to a scooter and car rental place. Some CONS: Room wasn’t really so clean. There was hair (not ours) in the shower and pillows. Also, if your neighbor opens their balcony door in the middle of the night, it will definitely wake you up. We honestly awoke scared and confused. The balcony door’s opening and closing is so loud, we thought there was construction happening in the middle of the night. It sounds like hammering. Be prepared for only two USB charging slots and maybe two other European outlets. These charming ports are only available on one side of the bed. If you need complete darkness when sleeping or wanting to sleep in, you will not get it in room 268. Not only are the curtains very see through, but there is a breaker box in the closet that is very BRIGHT! Also, the sun comes in through the bathroom’s translucent doors/window. The second pool is basically worthless because they do not have umbrellas. When I inquired about this, I was told it was too windy to place an umbrella at this pool. Neither of the hot tubs were available either. Don’t expect much from breakfast. Very very very basic offerings. Wi-Fi was good when it worked, but was inconsistent throughout the property. No key cards for your rooms, but instead a PHYSICAL key that you are to return and retrieve when returning home. The STRANGE: (1) They gave us pool towels, both solid blue. When we tried to return them, they said the towels were not theirs because their towels are *****es. So…not sure where the solid blue towels they gave us came from. (2) The water in the room just stopped running one afternoon. We called the front desk and they just said “Okay!” Then the water came back on. (3) Power suddenly shut off in the middle of the night. We don’t know if they just take chances and shut off the water and power when they think nobody will notice? Overall - this is a family run hotel where the guy who helps you with the bags is also the guy who comes to fix your TV. Nobody’s mean, nobody’s overly nice, just average customer service. Communicating in English can be very challenging unless you are talking with Angela. We saw so many other properties that looked more professionally run and would have preferred to have been in their properties. I know I’m in a good hotel when, at the end of the day, I think to myself “I can’t wait to get back in the room.” That’s how we felt in our Athens hotel (Hotel Grande Bretagne). I never thought that about this place. I didn’t dread going back, just wasn’t excited to return.