Taita Hills Safari Resort & Spa

Games were very engaging at the Kids club with Mohammed....food was excellent....environment is very beautiful and clean...

Excellent location and facilities especially for young children. Great food with a good range for Kenyan and international cuisine, our Indian friends loved it! Very nice and comfortable rooms with outstanding views of Taita hills. The staff are on the whole very kind and professional. The kids club workers are very friendly and patient with the children providing support both indoors and in the pool. They have a great water slide which unfortunately doesn't use child friendly bubble soap and a few kids had eye irritation from it - Make sure to use goggles to keep little eyes safe or ask them for kids bubble soap. They have an excellent organic farm with lots of fruit, veg, chickens, rabbits etc and the gardener was very kind in providing a detailed guided tour. The main reason we can't give this an excellent review rating is due to the disappointment we had with the game drive booking. On our first night we requested to book two game drives but the receptionist seemed overwhelmed and she said none was available on our preferred days and proposed we do it in 48hrs. During this period we continued to interact and even did other activities like massages at the hotel only for us to discover that the game drive was never booked or confirmed. It was surprising that she hadn't informed us nor tried to propose an alternative. Thankfully her colleague was able to call in an external service provider who took us for an evening and morning game drive that was well worth it.

Came for my birthday trip and I had a blast.. everyone contributed to making my stay memorable.. the food was amazing.. the rooms are cozy and clean If you’re looking to unplug, this is the place for you. Perfect location, atmosphere and value for money.

The food, the people are friendly and the service is amazing

Amazing experience. Wonderful safari Great staff- Petarson is among the best. Generally loved the experience They made our birthday party colorful

Great service all round with comfy rooms. Adjoining rooms are good for families. Buffet has good variety and 1 bottle of water included per person (very rare!). Pool is great for young kids plus game drives and garden tour by Remi add to the list of things to do. The WW1 museum adds a nice touch of history of the Taita-Taveta area. Transfers to/from the Voi SGR station make it easy to plan the whole trip.

It was such an incredible experience. The atmosphere is relaxing and therapeutic. The rooms were well ventilated and lighted. Beds are comfortable and clean. Cleanliness of everything was on top notch. The staff are very courteous and accommodating. From the look of things, they love their work and understand what is expected of them. Starting from the reception, dining area, drivers, swimming pool, room service and cleaners. All did commendable work. Allow me to applause the following teammates for making my moments at taita hills exemplary memorable ✨️ 1. Dorothy at the dining, ever smiling and caring remarks. 2. Chef Collins seeking and taking feedback as a gift. 3. Oliver at the organic garden....the best tour guide and educator. 4. Mohammed at the pool bar....very energetic and entertainer. He used to make my day and cheer me up with his music and dances. 5. Anita at the dining, cool, humble and ready to serve any time. 6. Ride drivers sam and nicodemus cheerful, insightful narrators and humorous, James at the pool, he knows his work and humorous too. 7. Elsie.....very friendly approach, I had to make her my bestie. She was very cheerful and made me not feel homesick at all for the 3 days we were there. 8. Jonathan, the one man guitar....very entertaining. Generally, servant leadership was top notch. No laxity noted anywhere 👌. I will be returning soon with other group of friends and wish to experience salt lick accommodation. Good choice of food and well balanced for a vegan, vegetarian, or otherwise. However, I was looking forward to other experiences like: 1. Inclusion of more traditional foods like cassava, mrenda, mushrooms ....etc 2. Having shower sandals in the bathroom. 3. Having 3 people in a room, putting 3 shower caps is sensible rather than 1. 4. On weekends or public holidays, have an exclusive event like dance, music, live bands, movie night ....etc. 5. I would be happier if breakfast could extend to 10am rather than 9am.