DoubleTree by Hilton Charleston Mount Pleasant

the bathtub was so slow to drain that even the quickest of showers warranted standing water above the ankle. also room service failed to do their job on one of the days. we were able to get clean towels from the desk, without the offer of having the room cleaned / tidied up.

The staff is very courteous here, we extended our stay by 1 night and they kept us in the same room. Offered housekeeping but we really didnt need it so they gave us coffee and advised if we changed our minds to let them know and someone could come up with towels. Facility is extremely clean as well as the rooms. Would stay again. Next to a shopping area and gas stations.

The room and hotel itself is spotless. Excellent housekeeping. Comfortable and well appointed king size standard room. Has a mini fridge and microwave. On site restaurant is temporarily closed but do offer breakfast. Location is good. Overall another great Hilton stay

Room was comfortable and clean. Parking was good. Location was close to shopping. The restaurant/bar inside the hotel was closed during our stay which was very disappointing as I selected it because it had in-house restaurant/bar. It was not communicated until after we checked in.

The HVAC thermostat didn't work properly and the chois was ON/OFF, and the toilet was not filling the water tank (I had to fix it every time that we used the toilet) and we reported these issues on the first hour of our arrival. The receptionist put a maintenance order, and nothing happened during our stay of four nights. The room was clean but small. Overall, we expected a better quality and more space from a room with king size bed and 4 star hotel.

Im sure it was pleasant, i didnt stay. They wouldnt let me cancel 2 weeks leading up. They did offer a downloadable key entry through app. They may have gone all automated.

Breakfast is an additional cost. Saelf parking with plenty of spots. Outdoor patio area is nice. I just want the warm Double Tree cookie.