Hotel Portao Diaz
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Mossel Bay

Hotel Portao Diaz

Health Protected
305 Alhof Dr, D`Almeida, Mossel Bay, Western Cape 6506, South AfricaShow on Map
When you stay at Hotel Portao Diaz in Mossel Bay, you'll be in the historical district, within a 5-minute drive of Diaz Beach and Botlierskop Private Game Reserve. This casino hotel is 1.5 mi (2.4 km) from Santos Beach and 1.9 mi (3.1 km) from Dias Museum.Show More
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hotel overview picture
3.3/5Cleanliness: 3.3
All 20 Reviews
Amenities
Golf CourseOutdoor Swimming PoolHikingCasinoAirport Pick-up ServiceAirport Shuttle ServiceBarRestaurantMeeting RoomLuggage Storage
All Amenities
Surroundings
Airport: Mossel Bay Aerodrome
(10.5km)
Airport: George Airport
(41.6km)
Landmarks: Diaz Water Park
(1.8km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Family Room
9

Family Room

1 Double bed and 2 Single bed
Free Wi-Fi
Non-smoking
Refrigerator
Electric Fan
Microwave Oven
Private Toilet
Room Details
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Contemporary Room with Sea View
2

Contemporary Room with Sea View

1 Double bed or 2 Single bed
Has window
Non-smoking
Daily Housekeeping
Room Details
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Grand Double Room
2

Grand Double Room

1 Double bed
Has window
Smoking Permitted
Daily Housekeeping
Room Details
Check Availability
Double or Twin Standard Backpacker
5

Double or Twin Standard Backpacker

1 Double bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
TV
Electric Fan
Private Toilet
Hair Conditioner
Room Details
Check Availability

Guest Reviews(20)

3.3/5
Verified Reviews
  • Cleanliness3.3
  • Amenities3.3
  • Location3.3
  • Service3.3
Guest User
January 2, 2024
The location of of the hotel was very convenient for us ...We enjoyed staying close to family and friends and minutes away from everything. Your staff was very friendly and helpful. My mother is from mosselbay and loved seeing all the pictures in your lounge area of people she knew and grew up with . Was very nostalgic for her seeing it. She loved her stay . Thank you
Guest User
September 9, 2023
The stay were very good at the Hotel even though it were close to home ,next time just inform the guest they should have their own braai equipment and cutlery. We enjoyed everything and will come visit again.
Guest User
February 27, 2023
Someone else made the booking for us and he mistakenly made it for 4 people instead of 5. We had an emergency with our car hence we booked this hotel on the last our. We arrived at a hotel where the Manager has no interest or whatsoever in people at all. He has an I don't care attitude. I think his name is Jaydene and he treated us like nobodies. We didn't want that type of an attitude on top of our frustrations due to our car giving us problems. We just wanted to rest and that was all. Shame I felt sorry for the lady at reception who tried to accommodate us while the Manager was running up and down very busy with what I don’t know. We were told that he would attend to us after counting money as it was closing time for them at 10pm. We asked that they give us a room that accommodates 4 people and that our 8 year old would squeeze with one of her sisters. We didn't mind paying for an extra person. He was not even interest to talk to me and my family as his potential guests, but he was talking to our driver in Afrikaans, then our driver would explain to us what he was saying. Not that I don't speak and understand Afrikaans but, I just find it very odd that he would show no interest at his guests. When the Manager finally find some time off from his busy schedule to attend to us, he came and listened harshly to my request. His response was "OK, just give them room 216 and don't put an extra bed for the 3rd child. You must also charge R120 for the extra child" he said this giving an instruction to the lady at reception right in front of us. Immediately after this he left us looking at each other as if to say "I have no time for this nonsense" We had to humble ourselves because all we wanted was rest after traveling all the way from the Eastern Cape (former Transkei) I've been to hotels and I've also worked for hotels but I've never experienced such attitude before. Nonetheless we ended up taking room 208 as we didn't like the layout of 216. Room 208 came at a higher rate but we didn't mind. The room was clean and spacious. The following day on check out I was so shocked to arrive at reception at a completely different mood and environment. We asked for a late check out at 12noon and this was given to us with no drama at all. This is why I'm giving this Hotel a 2 star rating; it's because of the 2 ladies I that helped us at reception on check out. I think that late duty Manager needs to be sent to some kind of a Customer service training. I will visit Mosselbay again but I will not dare staying at this hotel and let my family experience such an attitude again.
Guest User
February 27, 2023
We spent 1 night at Portao Diaz. We were welcomed by a happy and friendly team. Our room was spotless with stunning ocean views. Our stay was too short, we will be back! thanks to Kim and team for an amazing stay.
Guest User
February 2, 2023
My room was not cleaned the next day. My TV not working. For R875 and horrible coffee. The beds and decor are beautiful. Bathroom is nice. Service need some upgrade. Receptionist is outstanding. Manager need a upgrade to.
Guest User
January 31, 2023
Unfortunately we decided very late to drive through to Mossel Bay for the IronMan event. By then most places were booked. I found this place via Discovery Vitality and thought it wouldn’t be as bad as some of the reviews stated because a) Discovery had them listed and b) I’m not usually a fussy person and have stayed in low star or even no star establishments before and I’m okay with just the basics. However, this wasn’t just basic, it just felt dirty and grimy. Portao Diaz has so much potential to uplift the surrounding area but the establishment is no less than what’s on the other side of the high walls. Basic is one thing but it was run down and dirty. It was stressful and uncomfortable being there :( 1. The shower doesn’t look nor feel clean and was broken. 2. The kitchen in the communal space was seriously disgusting, dirty dishes everywhere and the surfaces and provisions was in a poor state. The concept is cool, the township, shack look and decor of the backpackers shack was unique but the upkeep is poor. The bed wasn’t hugely uncomfortable and the bedding was clean and the towels were fine, the tv was also okay, but one can’t help but feel like you’re just in a really dirty place :( Nothing about the hotel feels great and sooner or later it will start to draw the wrong crowd and push tourists away. Please read through all the negative reviews as constructive criticism. We all want to see Portao Diaz do well but not in this state…we want to return and recommend your establishment not feel obliged to turn others away so they don’t waste their money and have a bad holiday.
Guest User
January 31, 2023
Extremely poor service. Food was not prepared as per request. Bed in a bad state, shower not working as it should. Toilet left untidy. Noisy environment made it difficult to sleep at night. Had to keep reminding the guest attendant of my requests that were emailed prior to my stay.
Guest User
January 31, 2023
We had a good stay at Hotel Portao Diaz. It was much better than we expected. The staff was friendly and helpful. The location of the hotel did not affect our enjoyment at the hotel. I would have liked them to add a breakfast to their stay. Our only complain was the lack of hot water in the bathroom. I would recommend this hotel any time.
Guest User
January 31, 2023
Had a fabulous stay and the staff went above and beyond to see to our needs and made our stay Fantastic and Enjoyable. Thank you so much Yolanda and your Team, you are Simply Amazing. We difinately coming back🤗💕

Property Policies

Check-in and Check-out Times
Check-in: 14:00–21:00
Check-out: 05:00–10:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
ZAR 75 (approx. S$ 5.31) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Cleanliness
  • 3.3/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Opened: 1960
  • Number of Rooms: 45
When you stay at Hotel Portao Diaz in Mossel Bay, you'll be in the historical district, within a 5-minute drive of Diaz Beach and Botlierskop Private Game Reserve. This casino hotel is 1.5 mi (2.4 km) from Santos Beach and 1.9 mi (3.1 km) from Dias Museum.

Head straight for the casino, or wait for that lucky feeling while you enjoy one of the other recreational opportunities, such as an outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and barbecue grills.

Stop by the hotel's restaurant for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Stay in one of 43 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include safes and blackout drapes/curtains, and housekeeping is provided daily.

Services & Amenities

Outdoor Swimming Pool
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Hotel Portao Diaz?

Prices at Hotel Portao Diaz are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Hotel Portao Diaz?

The closest airport is Mossel Bay Aerodrome. It is 10.52km from the hotel and approximately a 16minutes journey by taxi.

What are the check-in and check-out times at Hotel Portao Diaz?

The check-in time is after 14:00 and the check-out time is before 10:00.

Does Hotel Portao Diaz provide airport transfer services?

Yes, Hotel Portao Diaz provides airport transfer services.

What amenities and services does Hotel Portao Diaz have?

Hotel Portao Diaz has the following amenities and services: Outdoor Swimming Pool, Golf Course, Hiking.

Does Hotel Portao Diaz have a swimming pool?

Yes, Hotel Portao Diaz has a pool. Pool type: Outdoor Swimming Pool.

Does Hotel Portao Diaz have fitness amenities?

No, Hotel Portao Diaz doesn't have fitness amenities.

Does Hotel Portao Diaz provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Hotel Portao Diaz have non-smoking rooms?

Please view the hotel listing for details.

Does Hotel Portao Diaz provide breakfast?

Yes, Hotel Portao Diaz provides breakfast.

About This Property

Nearest AirportMossel Bay Aerodrome
Distance to Airport10.52KM
Average Price FromSGD77
Hotel Star Rating3