XQ El Palacete

10 days at this beautiful hotel, check out today. Amazing location right on the beautiful beach in Morro Jable. Spotlessly clean hotel, fantastic friendly & helpful staff, exceptional! Staff work tirelessly to make sure the hotel guests have a fabulous experience, they work so hard! We paid for a premium room, which was well worth it. The rooms have a beautiful view over the pool/beach, coffee maker & free safe/wifi included, also bath robes, nice luxury toiletries. Minibar if needed which also doubled up as a fridge for us to store milk etc. rooms cleaned to a high standard, sheets/towels changed regularly, tea/coffee restocked daily. All I can say is ‘attention to detail!’ Everything is perfect. All staff amazing, normally I wouldn’t mention specific names but some of the staff we dealt with were Lorenzo on reception, such a warm welcome on arrival with glasses of Cava & so helpful during our stay. Also Pablo & Begoñia on the bar, all are amazing attentive staff & looked after us so well. All the chefs, restaurant staff, in fact everyone we encountered were incredible, so welcoming & polite, nothing is too much trouble for them & I want to say a big thank you from room 41, 42 & 52 as we travelled as a group from 2-12th Sept 2026, we all had an amazing time & would definitely recommend this hotel if you want a peaceful, relaxing holiday in an unspoilt Canarian resort which seems to have the right balance for tourism & the local people benefiting too, not taken over by tourism & the local people displaced with ‘gentrification’. A good mixture of Spanish, German & some English guests, everyone friendly. We will definitely be back! The only negatives were what you get at most hotels, some guests reserving sun loungers very early then disappearing, the hotel management did send letters reminding guests but I feel the pool lifeguard should be given the authority to remove towels etc if guests are absent for an hour from their reserved loungers etc as if it isn’t enforced then people will still do it. But it didn’t detract from our enjoyment as there are plenty of lovely ratten loungers available & a parasol for every sunbed. Also please change the plastic straws to paper, better for the environment. But apart from this it was absolutely ’Perfecto’ - Muchas Graçias xx

Absolutely amazing 2 weeks at this hotel which is the best we have ever been to! We had a long day getting there and the welcome from Lorenzo was exceptional! He made check in easy and pleasant - provided us with a glass of fizz each and we sat on the sofas while he did the necessary documents check, etc. on his computer. He’s an absolute asset to the hotel. We’d been left some food in the dining room, served a drink by Pablo, who again was very kind, despite the 11pm arrival!! Our room was fabulous too. All rooms as standard have a sea view, massive comfortable beds, a mini bar and a great bathroom with twin sinks & a fab shower. All the staff we came across were so friendly and seemed happy in their jobs. Service was 10/10! Special mentions as well as Lorenzo and Pablo, go to Denis (for cooking my nightly steaks to perfection - and remembering my preference for well done!) Agustin (morning omelette expert with a smile) , Esther and Begona (dinner service was excellent , again always smiling and friendly) Ruben & Erika (breakfast/dinner service excellent with a smile), Juan on the bar - fabulous service along with Pablo- remembering our order and room number) And Ana from the kitchen who was always so friendly when replenishing food supplies. I also received a bottle of fizz on ice for my birthday while I was there, which was a nice surprise. Drinks are reasonable for a hotel and cheaper than the beach bar & much better quality! Wine by the glass €6.60, large beer €4, Water €2, Coke €2.50, cocktails €7. It seems many people are return guests - we met a lovely couple who had been 8 times now and still absolutely love it. We hope to return next year and have been telling everyone we know just how incredible the hotel is. Thank you to everyone at the hotel for making our stay so special.

This is an outstanding hotel!! We just loved everything about it. We went for my daughter’s 16th birthday and it surpassed every expectation. Fabulous staff, fabulous food and fabulous location. You cannot do better than stay here!

It was my wife Wendy's 60th birthday on 1st December so this trip was part of her birthday present, when the hotel found out we came back from a lovely day out to find that they had left a lovely bottle of bubbly for her. The staff were all very friendly and helpful especially Birte on reception. The location of the hotel was superb with it being on the beach front and elevated way above the path below which meant an unspoilt view of the sea. Our room was no.14 and I must say it was extremely comfortable and very clean. The food and drink was of a very high quality and plenty of it! We hope to visit again this time next year to warm our cold English bones.

This is our 4th stay at this fabulous hotel and once again everything was wonderful, All of the staff are very friendly and helpful and they go above and beyond to make our stay unforgettable. I would definitely recommend this hotel. We will return.

Enjoyed 5 wonderful days at this amazing hotel Our 2nd visit and it lived up to all our expectations, warm welcome on arrival & our premium room was lovely, we particularly enjoyed the benefits of being able to enjoy breakfast on the terrace with the amazing views, no matter where you are in this hotel you have the most wonderful views of the beach & Morro Jable All the staff are friendly & helpful, so much choice of food & we enjoyed a cocktails delivered to our sunbeds in the afternoons A very relaxing & peaceful stay, we will be returning

Fantastic Boutique hotel, lovely clean room and fabulous food. Quiet location and a great couples only hotel. Staff are very attentive and excellent value for money. Would highly recommend

We opted for a premium room and it did not disappoint .. the furniture as noted by a previous guest could do with upgrading but the view and location of the room compensate . The staff are courteous and professional in all areas of the hotel . This was our first visit and we would certainly return . The food was varied and good quality in fact the Christmas Gala Dinner outstanding ⭐️ We had no issue with sun loungers everyone adhered to the no towels left policy though on our last morning I noted a gentleman ignoring it . If I had one criticism it would be the lack of cleaning around the sun bathing areas particularly the tiled surfaces they need attention on a more regular basis as people eating drinking and smoking in these areas daily . My General feeling in regards to the hotel was it was a small relaxed hotel in a fabulous location and our “Thanks” to all the staff for making our stay wonderful .

Everything about this hotel is perfect. The location, food & staff. We stayed in a ‘comfort room’ overlooking the jacuzzi. A glass of champagne on arrival & a fruit platter waiting for us in the room. Rooms are big with plenty of storage space. The only thing missing were tea & coffee making facilities (which I believe are available in the premium rooms) The location is just great, right on the seafront and within walking distance to plenty of bars, restaurants & shops. Probably the best hotel food we’ve ever had. Each night a different selection of meat & fish is cooked to order with plenty of other dishes to choose from. Drinks are a good price and excellent cocktails (thank you to Pablo & Juan for great Pina Coladas.) Never a problem getting sun beds around the pool & pool/beach towels are provided which you can change once per day. All staff are friendly and we will definitely return. Thank you for a perfect stay.