Montrouge Hotels & Accommodations

We booked 2 rooms online (2 adults & 2 children in each room). When we arrived, one of the staff gave us 2 separate rooms for only 1 family! and the staff was very rude & didn't offer any solution. He made us to run around to their other property across the road. Finally, other staff offered solution & gave us the rooms we had booked! It was a bad experience! Rooms are spacious. But carpets need to be cleaned & look very bad. We didn't opt for breakfast, so, no comments!

The background for the stay: We had to stay in Paris for the night between 28/05/2022 and 29/05/2022, otherwise the next leg of our journey would not have been possible. We were shocked to see how difficult it was to find a hotel in Paris and how expensive they were. (Only later we found out that the reason was the Champions League final between Real Madrid and Liverpool, which took place in Paris on 28/05/2022.) Therefore we ended up in an area much further from Central Paris than we would have liked. Having read some of the negative reviews, the hotel was a positive surprise. The people at the reception were friendly and professional. The young gentleman checked us in smoothly and efficiently, and the other young gentleman with whom we checked out the following morning was equally pleasant, he helped me with my luggage to get down the stairs from the lift to the reception. That is the kind of service you often do not get in more high end hotels. The room was small and basic (no kettle, no mini fridge) but it was spotlessly clean. It also had double-glazing which kept any noise from the street away efficiently. It had wooden floors which I found pleasant and hygienic. The big positive surprise was that the bathroom had bath. It was not a full size one but still very nice. There were 2 soaps and 2 shampoos in the bathroom. The towels were fluffy. There was even a balcony - big enough to stick your toes out! The negatives were: The walls were paper thin, you could everything from close by rooms. Luckily we did not have any neighbours partying all night - they came in, did their evening preparations and went to sleep - so we had a good night's sleep. There are lots of steps: The lift is situated between the floors, so you have 9 steps to your room. You also have 7 steps to get to the reception from the street , 11 steps from the reception to the lift. But the steps were not steep or spiral, which helped. There are useful services close by: A Carrefour was 1 minute away, a boulangerie 2 minutes away, we had dinner at the Italian restaurant Il Segreto 5 minutes away, which had very good food. A modest but much better hotel than we expected.

Attentive service, good

The location is average. Baggage charges are stored and are far from the city centre. One kilometer from the subway line. The cost of going to and from the attraction is enough to book a room in the Arc de Triomphe, saving a lot of time.

Children's free extra bed plus breakfast, very intimate, location is not far from the subway, travel is very convenient, near the university town, the security is quite good, but also free of charge luggage, the service is quite satisfactory, the restaurant is good

This was our third stay at this hotel over a period of several years and I posted a very positive review in 2014. Oh, how things have changed here! I begin with the most serious of the offenses and indignities we suffered during our 5-night stay. I was entrapped in the hotel's elevator for a period of 10-15 minutes before the staff registered any response to the emergency alarm bell or my pounding on the elevator door. When a maintenance employee finally arrived, he said that the alarm bell notified the off-premises elevator service company rather than the hotel itself. I knew this was not accurate as I could clearly hear the alarm when I repeatedly pressed it. When I was finally liberated from the elevator and spoke with the on-duty manager, he apologized and said he had been in the ”back office” and had not heard the alarm. The general manager of the hotel also stated that she regretted the ”inconvenience.” I think this event qualified substantially above the level of ”inconvenience” and the manager's proffer of a fractional portion of the substantial Marriott points I had used for my stay was wholly inadequate for the life-threatening emergency that could well have been the case. In addition to this incident, we experienced an appalling indifference and lack of basic service from the staff of the hotel, including (1) absence of a bellman to assist with our bags upon arrival at the hotel by taxi ,(2) failure to deliver an additional luggage rack to the room following request of the bellman, (3) failure of housekeeping staff to make up the room for a period of two hours and after three requests when we inadvertently left the French-language ”do not disturb” sign on our door, (4) failure to respond to three or more requests for towels that had not been left by the housekeeper, and (5) recommendation by the newest and least-experienced junior concierge of an Asian restaurant that displayed a ”closed” sign when we arrived and where no employees spoke English or could provide an English-language menu. (In fact, with regard to the restaurant, the chief concierge told us the next day that she had ”never heard of it.”) We chose this hotel because we had previously had positive experiences, notwithstanding the fact that the rooms are extremely small (even with our upgrade from a ”cubby hole” to a ”shoebox-sized” room). The hotel's common area is beautifully decorated and the rooms are well-appointed despite their size. The problem with this hotel boils down to indifferent management and that is really a shame. It could be so much more!

I often stay at this hotel. Located in the south of the city of Paris, the hotel is already out of Paris (at the junction of Little Paris and Paris), with subways and RERs to the airport. There are two IBIS (a traditional IBIS, an IBIS BUDGET) on the edge of the hotel. In comparison, the home is quiet, the decor is fresh and the breakfast is not crowded. The front desk staff are also very enthusiastic. It is much better than the traditional IBIS (red sign) next to it.

I stayed in a large single room on the 4th floor. Comfy bed, great bathroom, good layout with thoughtful touches like USB ports in the lights by the bed. The staff is incredibly helpful and all seem to speak English. The location is great as it's a true Parisian neighborhood with excellent restaurants, patisserie's, bars, etc., close to the metro making exploring the city easy. The one downside is that my floor had several small rooms which may have been carved up from larger ones as the walls were paper thin. I'd just come in off the redeye from NYC and for the two nights I stayed there, I could hear TV's, loud conversations and general noise way past midnight. I ran into four men in their 20s when I arrived at my room whom I suspect were the culprits. I may've just had bad luck and it's very likely that the larger rooms on other floors don't have this issue but if you're not a night owl or traveling on business, be aware.

I was robbed here and the employees facilitated it. One of the worst hotel experiences I’ve ever had. I was with a large tour group, and three hours before we were supposed to leave after a ten day long stay, a strange man forced entry (forced? was let in?) to 15 or so of my group’s rooms that we know of, possibly more, if not all. I was robbed. My laptop and iPad were stolen and so were my roommate’s headphones and portable charger, as well as a little bit of cash left on the desk. My suitcase had been rifled through and my belongings strewn about. The hotel desk worker actively made it as difficult as possible to report it. He would not call 112 for me, or translate for me since I do not speak French. He blamed our own tour group, he blamed me for not locking it even though I did, he said their locks could not be broken. Once I finally got ahold of the police, he still would not translate for me and actually lied to them about what happened, according to one of my friends who spoke some French. He would not let us see security footage of the man who broke into the rooms and told us that the manager “would review it in the morning”, conveniently after we would have already left the country. He watched over my shoulder as I was tracking my devices and made phone calls in a language that was not French any time he snuck an update from my phone. They still have not called me with any information, and I don’t believe they will. How else would a stranger have access to so many rooms of just our tour group right before we were supposed to leave if they had not been let in? I had locked my door and had the one and only key they gave my roommate and I with me when it happened. They even barged into rooms people were present inside of, and the employee did absolutely nothing about it. The manager never showed up. Before being robbed, I did not particularly like the hotel in the first place. The rooms themselves were tiny and our bathroom toilet seat had cigarette burn holes in them. All in all a very bad experience with terrible staff who organized for our rooms to be broken into and burgled. Disgusting. I know theft is commonplace in Europe but for it to be so blatantly obviously facilitated by the hotel was infuriating and I could do nothing as I watched them drive away with my devices. Do not stay here. They will arrange for your stuff to be stolen and try to blame it on you.

Great little hotel, convenient for Gare du Nord and other metro stations. Room was spotlessly clean, really spacious for the 4 of us, with the kids beds behind a partition. Reception staff were very helpful. A special mention to the ladies looking after breakfast who were very helpful with my questions about allergies and the food, they showed me the packet of the thing I asked about so I could check for myself. That was really important for me and they were kind and patient about it. Thank you.