Pet-friendly Hotels in Montreal

Very convenient location! However, just want to say that if you're from Asia, then this is not the equivalent of the Intercontinental hotel you'd find in Asia. The services aren't as detailed or as much as you'd expect if you're used to living in Asia. I had to clean up the trash myself as I wanted to save housekeeping work for them though. They met all my in-room demands though and room is descent size but very dim. The location is unbeatable and I felt very safe traveling alone walking back to the hotel at night.

Location is perfect ! Within walking distance from most things and literally connected to/in the mall. Service it was decent ! I remember them trying charge us just to check-in like 30 minutes early. Probably standard and still annoying lol however they held our bags for free ! Cleanliness was on point, but they did seem stingy with me asking for extra towels lol Amenities. The pool had too many children; wish they had specific times children are allowed to go and specific times adults are. I don’t think I used anything else. Overall, these are minor complaints ! I wholeheartedly recommend and I would def stay there again ! And my mom agrees !

nice team, always aware to give the right info and very gentle. room are very clean every days. location is great, just nearby st Catherine street .

It's a very convenient location as you can get there without having to go far from downtown. Also, there is a Chinatown nearby, so you won't have to worry about food. It was very clean and the bed and other furniture were also very clean.

Don't recommend this hotel. This hotel doesn't even deserve 1 star, should be -5 (negative 5) out of +5 (positive 5). Unless you plan to pay a high price for a ”slump” experience, look no further, this is it. My first time to Montreal and will not visit again because of terrible experiences in this hotel. Reasons: 1) Did not honor what's advertised. Expedia stated that it offers valet parking, but it's not. It's self-park. I would not have stayed in this hotel had it not listed ”valet parking” as part of package price. 2) Concierge staff, Mikal, provided unclear and vague information on garage entrance location. Had to ask three times before Mikal walked a bit further to point the side entrance. It's off the street, had he not pointed it out, I would have missed it. I did not see it when I drove by when arriving at the hotel. 3) Made no efforts in guarding customer confidentiality and data: Lack of clear boundary on who can and can't stand behind the front desk counter: This made me feel uncomfortable seeing how any staff, housekeeping, security, front desk, guest services, even manager, Tamara's friend could stand behind the front desk counter to look at any computers and customers' information and data. This could come across as careless handling of customer confidentiality and data. There were two boxes with customer room assignment and data at the counter, even guests in line would easily access if they want to. At one point, there wasn't any staff at the front desk or in the lobby, all gone, with guests waiting, which if they want, they could easily access customer info. The hotel staff don't seem to care. For example, when Tamara checking me, Carl, Jason, Axel, Mikal and Tarama's friend all came over to peek over Tamara's computer with my profile and data on the screen. 4) Lack of sensitivity and priority: Housekeeping Carl, Front Desk Staff: Axel, and Jason, Concierge: Mikal, Manager, Tamara, were all busy doing their own things. At one point, there were 12-15 guests in line with Jason working alone while other staff focusing on other tasks rather than checking in guests to clear the waiting line. 5) Tamara offered me an upgrade, which was a terrible upgrade. Gave me things I did not need and a run-down and dirty room full of issues: hairs all over, dented walls, dented refrigerator, dark room, dirty sinks, food residuals on the chair, dirty carpet, warm (not hot) shower temperature, dusty surface, dirty walls., lack of enough electrical outlet, and many more (recorded with videos). 6) Negative attitude by some staff such as Axel, accusing me being disrespectful and screaming at him when I was not. He hung up my phone call abruptly three times when I called from the landline to raise cleanliness issues after arriving the assigned room. Axel also did not practice active listening. When I called I was hoping they could help locate a clean chair. Axel did not wait until I was done talking by cutting me off saying, ”Jason, seems t

The hotel is very good, easy to downtown, shopping shopping, because of bad weather, could not find a convenient surrounding small supermarket, so it feels there is some inconvenience. Because we booked a room without breakfast, ordering in a restaurant to eat breakfast, very good, a little expensive. Overall feeling good

Friendly staff and location...close to old montreal and metro. High floor so nice view of chinatown. Only drawback, also near redlight district and homeless shelter. Not a hotel issue but be aware, little seedy at night. We also liked our room. When we entered room, impressed with modern look but as the days went by, noted hinges off closet door, lack of good task lighting and sluggish drain in bathroom. Not big issue but property needs a little TLC. FYI - told by front desk that hotel recently reopened lounge for breakfast. I booked months ago when no breakfast option was available. When asked about breakfast, was denied and told could not eat at hotel since breakfast option was not included when i booked reservation. So asked how much for breakfast option and was told can't eat at hotel. Was surprised at response, especially since customer service and experience is key in hospitality business. So ate (and spent my money) elsewhere.

The CBC booked this hotel for my wife and I during our stay in Montreal. It was during the Jazz Festival, Cirque in the streets, and a great deal of other happenings. The hotel staff were exceptionally courteous and friendly. The food (especially breakfast) was top notched and reasonably priced. The rooms are more on a European level/style, but the rainshower was great. Would high recommend this hotel.

What a cool place with great service, A lot of choice for hotels in Montreal, we went for this AC Hotel because we tried an AC in Barcelona and it was AMAZING! So there we go, we arrive with my husband in this gorgeous reception floor with high ceiling and cool vibes for design and music. You can tell its new! The staff was so friendly, they gave us amazing recommendations for restaurants but also activities (like the Scandinave spa, Pointe a Callieres museum, roof top bar in the old port) You can walk to everything, there is even a mall across the street with a pharmacy, Dollorama and a SAQ. We got this cool design with our King bed of what the staff called an 'open concept' room, we loved it because it had a gorgeous view of the Old Montreal. Also, I loved that the mirror and the sink were in the center of room, so different and perfect natural light through the room to look at my outfitting before going out... On the 12th floor, the best pool in town... I am sure of that! I probably wont be returning soon to Montreal soon but I will come back to this hotel for sure, mostly because of the staff and modern design! Thank you for working so hard to make our stay wonderful! Love, Sophie

Enjoyed my stay at the Delta. The location is central and we walked everywhere including to the McGill Convocation. Check in was quick and there are many lounge areas. The rooms, bathroom, bedding and towels were clean and the bed was super comfortable with a selection of pillow types (Typical of the Marriott hotels that I have stayed in). The food in the restaurant is very good. Breakfast is better in the restaurant. I ordered breakfast through room-service for breakfast and did not enjoy the Starbuck selection; and the coffee was cold. I do not know if this is typical or because of Covid, the level of services was limited. The view depends on which room you are in. Loved the view of Mount Royal from the room my siste and husband were in. My view was of Rue Presiden Kennedy. Overall a great stay.