Hotels in Saint-Leonard, Montreal

Water from shower head is very weak need to fix or change it.

Affordable, high speed nearby. After living in a poor and expensive hotel the day before, in contrast, it is cheap and good. Only the two rooms I have set are 27 flat. This room is obviously much smaller, and the heating only air conditioner is not like the heating of another room. The air conditioner sounds really loud, and it will start for a while.

The hotel is phenomenal, close to everything and major points of interest. The parking is underground, and you need to take time to find the right elevator to get down (it is not in the reception floor though). Other than that, the staff is super professional and warm.

The beautiful artistic feeling is more like living in a gallery.

Location is perfect ! Within walking distance from most things and literally connected to/in the mall. Service it was decent ! I remember them trying charge us just to check-in like 30 minutes early. Probably standard and still annoying lol however they held our bags for free ! Cleanliness was on point, but they did seem stingy with me asking for extra towels lol Amenities. The pool had too many children; wish they had specific times children are allowed to go and specific times adults are. I don’t think I used anything else. Overall, these are minor complaints ! I wholeheartedly recommend and I would def stay there again ! And my mom agrees !

Very good location, located just a few minutes walk from the major downtown streets where there are many shops and restaurants. The rooms are clean and spacious. Would recommend.

There was good place and kind stuff:) If I will go to Montreal again, I would like to stay there!

On the negative side first because that’s what you’re here for…The double room was a bit small but fine for a solo traveller like myself. The breakfast bar left something to be desired. I wish the rooms were bigger and the breakfast more expansive (there were no gluten free options). So I couldn’t even have a coffee and toast for breakfast. Literally fruit, juice, yoghurt and boiled eggs. They did have Rice Krispies tho' and I personally can tolerate that. Some others can’t. And the milk is whole milk. No options for skim. That was disgusting on my Rice Krispies. Maybe the selection is better in the summer season… But on the positive side….the hotel is located in the center of all the festival action, Place des Arts,Maison Symphonique, restaurants. You cannot beat that unless you want to pay double. The room was cheaper than most AirBnB rooms available in the same area. The hotel is clean and well maintained. The staff are knowledgeable and courteous. The A/C and heating systems allow you to easily set your temperature and get the room cozy, especially important for Montréal in February or to cool your room in July. Anyway, I’ll be returning. The scene is too good in Montréal to keep me away and this hotel is a great budget choice. You can buy breakfast locally if it's a problem for you

We initially booked at Best Western Europa (on Drummond) in Montreal and arrived after midnight. We travelled from Toronto and after checking in we were given room keys for the 2nd floor (can't remember the room number). The hotel is in dire need of an upgrade and this should begin from the Lobby area. The carpeting area along the corridors look extremely tired. The smell of the corridors is awful. It's almost on par with a hostel. The room we were initially given on the 2nd floor was deplorable and the room/corridor smelt like cigarettes and mold (as though the air conditioner was dripping into the carpet and the smell circulated during the drying process). I can tell the cleaning staff cleaned it as best as they could but the disappointment was not the cleanliness of the room but the tiredness of its appearance. The room(s) (I'm sure not only that room but all of them on the same floor) is too small and too shabby for the amount of money being charged per night. On taking one look at the said room upon entry, I immediately went back to the Front Desk and immediately voiced my disapproval to the Front Desk Assistant. After a short discussion insisting that I change rooms, I was obliged and given keys to a room on the 5th Floor, which I can attest wasn't much better! The only differences were the wooden floor tiles and a 2nd bed (the room on the 2nd Floor had only 1 bed). I must mention at this time, this room was labeled an 'upgrade'!!!! I was charged an additional CAD $70.00 for a room that didn't meet the CAD $70.00 I was being charged. Needless to say, I got into bed. Took out my tablet. Checked online for another hotel. Booked it and checked out a few hours later. On checkout, I informed the Front Desk Agent that I needed to go and be refunded for my additional ten (10) days I had already paid for. The refund was done in front of me and I'm currently awaiting my VISA Card Statement to ensure that the refund was indeed done. If the Best Western intends to keep patrons coming to patronize their facilities in the future, an understanding of what is expected when stepping through the doors of their establishment is required. We DO NOT expect shabby, tired, moldy, smelly facilities. We DO NOT expect ridiculous fees for facilities that are rundown, fatigued and extremely worn out. We expect an establishment that is worthy of what is being charged. Mention must be made that the hotel we ended up staying at was a bit cheaper and had better rooms

It's a very convenient location as you can get there without having to go far from downtown. Also, there is a Chinatown nearby, so you won't have to worry about food. It was very clean and the bed and other furniture were also very clean.