Hotels near Instituto Tecnológico de Estudios Superiores de Monterrey (ITESM), Monterrey

We rested in this hotel with our family from 04/30 to 05/04/2023, my husband and I were in the same room, and my mother-in-law was the other, the rooms were almost identical, with a few exceptions, there was no refrigerator in the mother-in-law's room, and in ours there was no table with chairs, which I was in my mother-in-law's room. Let's start with the positives of the hotel, very large and comfortable beds, which could accommodate up to 4 people, the spaciousness of the room, the cleanliness of the rooms, the air conditioning works perfectly, there is food and drink delivery to the rooms, excellent location around the hotel there are many eateries, cafes and restaurants with a huge gastronomic variety, boutiques and shops with clothes, shoes, souvenirs, pharmacies, there are many currency exchange points nearby, a metro station. And now the cons: our rooms overlooked the hotel lobby, which is why the room was almost always semi-dark, which created a depressing state and we had to constantly be there with the lights on, there was no hair dryer in the rooms. Another inconvenient nuance was that only one electronic key (card) was given per room, but without this card you could not even take the elevator to your floor, because to ride the elevator you also had to put the key inside the elevator before choosing the floor , and without this, the elevator simply didn’t go anywhere, but even if you try to drive with another hotel guest using his card, you won’t be able to set several floors, the elevator will drop you off on the guest’s floor, so my husband and I had to go out everywhere together, since the second one is just could not get to the floor or to the room without this electronic key.

This is a nice e hotel, with a great interior design, and very comfortable spaces. Located in Valley Oriente mall in San Pedro, NL, its a great option if you are visiting Monterrey, as is conveniently located and in a very secure area. There are plenty of dinner options nearby, and the site restaurant and bar are good options as well. The only but i see in the room design is that the water closet is not completely enclosed.

I arrived late from the airport and struggled through a restless night as the hotel is on a very busy thoroughfare. Trucks go by all night and the windows provide almost no insulation from the noise. Add to that internet kept dropping. My room was at the end of a very long hall so perhaps I was just too far from the router. The fan in the bathroom sounded like a passing train and went on automatically when you turned on the light so I ended up using the bathroom in the dark. In the morning I asked if I could change my room and was told to check availability later that day. When I returned early evening I was told that someone would bring a key up to my room and help me move. After over an hour I went back to reception desk. The woman searched rooms but the two she offered had similar locations; one room was actually worse since it was across the hall from whatever machinery controlled temperature in the hotel and it sounded like a power plant. After standing there for some time the manager came out and intervened. I was given a slight upgrade and a room that faced the side road. It was much quieter! Internet was a little better but not by a lot—very slow and tough to stream. I'd hoped to watch some evening sessions from the conference I was attending but no such luck. As to other aspects of the stay—breakfast buffet is pretty uninspired and pretty unappealing although the woman at the grill was great. Coffee was undrinkable unless you like dark water. The rooms (even the upgraded one) are very basic—bed, cable TV (CNN came through with a lot of interference in the upgraded room), towels, shampoo, body lotion, two bottles of water. No tissues. I had to ask for a hair dryer at the desk. No extras. On the plus side, the hotel is very clean!

I stayed here for 4 nights in January 2024. The hotel is new, very clean, well maintained, and (mostly) quiet. (I was in a room next to the elevator and for some reason on one night the elevator kept dinging its arrival...even if it wasn't arriving on my floor). I would definitely consider staying at this hotel again. My only challenge--and this is not the hotel's fault--was getting Uber pickups. The app autocorrects for pickup at the building behind the hotel which isn't a big deal but was annoying initially.

It was a great discovery. Normally most of them are hosted in the holiday inn fusion or in Antarctica, but you have to know this new hotel. It is new, modern, with very cool and young decoration. The staff very friendly and amen. Ideal for when you go to concerts or Fundora. Under the hotel is the restaurant Anacua that is of sea and is another option to discover. The views are beautiful from the room and are very comfortable, practical and very nice. We will certainly return. The hotel is located on the side of the Monterrey Arena which is Madero street, but there is a pedestrian bridge. There is a street that is not very safe at simple sight but is completely illuminated at night, and there is also another new building that is almost changing the most modern area. One comment: Try to put more photos of the hotel on the internet because when looking for them, the patterns and photos of other Hilton hotels in the US have made us doubt for a moment to book online. The hotel is beautiful and I still think you need to know it more.

The room was not complete clean they were stains in some of the surfaces and the lamps were not clean. The service at the restaurant is very poor as I waited at the hostess table around 10 min and no one came over so I felt it was very lack of service but the food overall is good. The facilities are okay but the SPA is still closed. I had a great experience as it closed to the areas I needed to be and the front desk was very helpful. The comfort of the bed and pillows are great! Excellent views of the cerro and the amenities in the room are just great smell so good.

First of all, the room as a whole is OK, the forced and the facilities are very luxurious, that is, the wardrobe lights need to be turned off at the door, it is not convenient to get up in the middle of the night, and the lights are a bit sleepless. Secondly, I live on the 10th floor 1018, my colleague 11th floor 1117, all belong to the side of the road, I don't know if it is Easter or other reasons, the people in the next room have been hid for two nights, and they are still jingling at two or three in the middle of the night. . .

The first time I went to check in, the location was in the center of the city, and the surrounding area was very prosperous. There were shopping malls nearby, shopping nearby and business meals were all satisfied.

Customer service is amazing. From desk, restaurant, lobby staff, maintenance and cleaning crew… everyone with the best attitude and so helpful. Thank you! We started only one night, but I’m sure we’ll be back as this is an amazing place to stay

If you are going to visit Monterrey, this is a PERFECT place to stay. My first visit was to visit the American Embassy to renew my passport. I arrived at the hotel early, without a lot of questions, they gave me my room key. Some hotels don’t or won’t allow you to check in until 3 PM. As I was speaking to the young lady about my request for the top floor, she noticed my accent and offered to speak English. Later, I found a lot of people working there, spoke English. The room was great, clean, well appointed, a view of the mountains and the shopping mall across the street. It was also very quiet, which helps because I’m a light sleeper. Below, in the same complex were a few restaurants, a specialty hamburger place called Holy Cow, a Buffalo Wild Wings, a salad place and a steak house. In the mall, there’s a PF Chaings with odd hours, a Shake Shack and a few others. The hotel arranged a taxi for my trip to the Embassy the next day. The driver, kind and courteous. If all hotels were this accommodating, why would you stay home? This is one of the BEST hotels I’ve ever stayed in, regardless of price. One last note, I briefly spoke to Hugo, the general manager, it proved my thoughts, the hotel and employees are a direct reflection of the management. Thank You Hugo. Great Job, Well done!