Hotel Atollemerald Miyakojima Reviews

I i have a verygood stay,near bis station from airport,near the beach and port its amazing

Good hotel! The staff are nice!

It was a bit old, but it was clean and well maintained.

The pool was open until 10pm so it was great I really wanted to swim at night and it was great. I don't know much about pool management but it wasn't bad. The accommodation condition was good and all rooms had ocean views which were amazing The staff were also friendly I also requested a massage and it was refreshing and good

The hotel is clean, has free parking, and most importantly, the ocean view from the room is amazing. The staff were all friendly and the breakfast was really delicious. My husband wants to keep living in this hotel... ㅋㅋㅋ I recommend it~!!

I chose this hotel because there was a free parking lot, since I was using a rental car. It's right by the sea, and the view is nice. The bathroom and toilet were close to the room, so it was nice. Can't watch Netflix? The facilities are old, but well maintained. Breakfast is a buffet, and there are more varieties than you'd find at a business hotel.

Located right next to the harbor, all rooms have ocean views. The views of Irabu Island and Ikema Island are amazing! The corridors are twice as wide as others, so they're spacious. There are also many windows, so you can see the whole of Hirara city. The rooms and bathrooms are spacious, and each has a large mirror. Suitable for female guests and families. Accommodation fees are also reasonable. The only downside is that it's difficult to walk to the downtown area.

On September 26th, around 12:00 AM, I went to the front desk and asked a skinny male employee who was about 163 cm tall and wore gold-rimmed glasses, "Please dispose of the trash." He didn't even pretend to accept it and just stared at me and asked what kind of trash was inside. I don't know why the gesture was so bad, even if asking what kind of trash was for the purpose of separating it. The other employees didn't ask and just accepted it even though I had separated it myself. I'm Korean and my Japanese is not good, so I don't know if I just caught him off guard, but anyway, as a customer, I'm writing this review because I only received such service from that employee. And when I asked to change it to coins for the coin laundry, he only gave me change and went about his business without saying a word. When I went down to have breakfast around 7:00 or 7:30 AM on the 28th, the employee was there again. A Japanese elderly couple was walking in front of my family, and only said good morning to them. And he didn't even say hello to my family.. I stayed from the 23rd to the 28th, and the staff greeted each guest one by one in the morning, so I had a really good day, but the service was the worst during the time that person worked. It was so subtle and disrespectful, and I felt like that person was taking away all the service that the other staff members were working hard for. The reason for staying at a hotel is to stay comfortably in a foreign country without worrying about what others think, and I think providing that is the basic and flower of hotel service. I'm also curious about the name of that staff member, and please tell me what measures you will take. I clearly remember their face. I hope that other foreigners don't feel discriminated against subtly by that person and have bad memories of Miyakojima.

房間大而且舒服，窗户正對海景，離沙灘很近，服務人員非常熱情。每天有人打掃衞生。在樓下租了自行車去大橋看海景，晚還了近一個小時也沒收額外的費用，而且還非常禮貌對待！感謝這四天無微不至的服務🙏

하라리 지역에 있어 시내 식당들이 도보거리에 있고 2분 거리에 아담하고 이쁜 비치가 있습니다

Eccellente service

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