Rosewood Miyakojima

An excellent hotel! The environment, beach, and location are all superb. The only downside is the food, which is just average and doesn't quite match the hotel's star rating. The service is great, and they even have Chinese-speaking staff, so it's a good choice even if you don't speak English or Japanese. The hotel is only about 20 minutes from the airport, and a taxi ride is very cheap, probably around 100 at most. A full-day car rental is about 2500. This is an island you can visit in both summer and winter! Oh, and the rooms with the beach right in front are only the smaller types. The larger 90-square-meter rooms have two bathrooms, making them perfect for family trips.

One of the most recommended hotels in Miyakojima. The hotel's service, rooms, and food are all of a high standard. When my child developed a fever in the middle of the night, the hotel immediately helped us contact a hospital and arranged a taxi. We are very grateful.

Worth every penny! My friends and I rented a car and drove to the hotel. At first, I thought we had taken a wrong turn, but the hotel is actually tucked away behind some farmland, right by the sea – and it's huge! I was pleasantly surprised by the valet parking service. Every day when we picked up the car, there were two ice-cold bottles of water fresh from the fridge, which was incredibly refreshing in the summer heat. Another rare find in Japan was being able to contact the front desk via a messaging app, which was very modern and convenient. Getting a buggy to various places around the resort was astonishingly fast, and the hotel has staff who speak multiple languages. I asked the hotel for some tape, and they didn't have any initially, but they specially prepared some for me later, which I really appreciated. The night sky was absolutely stunning, filled with stars everywhere you looked – it felt so blissful. This Rosewood is truly wonderful and beautiful. I hope to have the chance to visit again!

Facilities: Good Cleanliness: Good Ambiance: Good Service: Excellent

The views and service were absolutely amazing, and the food at both restaurants was delicious too.

Poor value for money.

A year later, I returned to the Rosewood Miyakajima and was once again captivated by its unique scenery. However, compared to my previous wonderful experience, this stay, while still featuring stunning views, was filled with an undeniable sense of disappointment. The room remained clean to a good standard, spotlessly spotless. Against the backdrop of this breathtaking natural environment, minor imperfections were easily overlooked. However, for a hotel costing over 13,000 RMB per night, the welcome amenities felt incredibly cheap and didn't match the quality expected at this price. The room's smart control system was also poorly designed. The curtains/sheers were controlled as a single unit, making independent control extremely inconvenient. In the afternoon, I wanted to take a nap in the room, while my friend wanted to read in the living room. Because the curtains couldn't be adjusted individually, the lighting couldn't meet both our needs, ultimately ruining my sleep and leaving me feeling quite annoyed. Furthermore, the sliding door leading to the outside was noticeably problematic, requiring considerable force to open; the attention to detail was lacking. Upon closer inspection, the outdoor hot tub reveals layers of tiny foreign objects floating on the surface. Both meals during my stay were at the hotel. The food quality was undeniably excellent, with exceptionally fresh ingredients. However, the service was disappointing, falling short of Rosewood's expected standards and even appearing disconnected. Each time we entered the restaurant, no staff member proactively greeted us or guided us to our seats. On the second evening, we waited at our seats for nearly ten minutes without any assistance. Finally, unable to bear it any longer, we had to call out to a staff member for a menu. That evening, I reported this unpleasant experience to the front desk manager, but received no response whatsoever. Even after checking out, I received no feedback or apology from the hotel. Is this management style and service level truly healthy? Is it gradually eroding the trust and goodwill of loyal customers? Based on these two experiences, I must re-evaluate whether the Rosewood Miyakojima should remain on my travel list.