Instead of simply averaging scores, we prioritise verified reviews and recent guuest stays, ensuring our ratings reflect the most reliable, genuine and up-to-date experiences.
Verified reviews
Location9.6
Amenities9.9
Service9.9
Cleanliness9.9
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All reviews(47)
Positive reviews(47)
Reviews with photos/video(25)
Relaxing hot springs(27)
Awesome stay(21)
Friendly host(18)
Tasty dinner(12)
Awesome rooms(11)
Large rooms(7)
Great location(6)
Loved the view(5)
Guest User
Tanohara River Side Japanese Style Room 8 Tatami Mat
Date of stay: Mar 2026
Family
6 reviews
10/10
Outstanding
Posted on Apr 6, 2026
The hotel was very quick to respond to my last-minute requests for extra guests and shuttle service. All the staff were friendly, and the meals were delicious. The bedding was clean, which was a plus, and the onsen (hot spring) was well-maintained, so I'd highly recommend it to other travelers. A unique feature is that they also have facilities for pets, so it seems you can bring your dog along. Their mascot, N-chan, was incredibly cute; I just wanted to keep looking at her!
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Anonymous User
Tanohara River Side Japanese Style Room 8 Tatami Mat
Date of stay: Feb 2026
Couple
6 reviews
10/10
Outstanding
Posted on Mar 18, 2026
Fantastic atmosphere! The hotel is very close to the main attractions in Kurokawa Onsen. The rooms themselves are quite spacious and come with air conditioning (heater). When we realized we didn't have a 100V adapter, the staff quickly found us a charging station with USB output. The hotel has 6 private onsen rooms available on a first-come, first-served basis. There's a separate app on the TV to track their availability. In mid-March, there was enough availability for everyone. But if you don't want to wait, you can always go to the shared men's/women's onsen. I really liked that you're not allowed to wear shoes inside the ryokan (the residential area); you have to leave them until check-out and receive slippers to wear around the premises. Oh, and I almost forgot – there's a lady at the front desk who speaks excellent English, big thanks to her for explaining the main rules!
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6/8
Guest User
Tanohara River Side Japanese Style Room 8 Tatami Mat
Date of stay: Nov 2025
Solo traveller
16 reviews
10/10
Outstanding
Posted on Jan 5, 2026
Location was nearby to the shopping street and overall the experience was good at the ryokan. The staff will try to communicate even though they are not fluent in English. The meals served was pretty good.
ElinaNik
Tanohara River Side Japanese Style Room 8 Tatami Mat
Date of stay: Sep 2025
Solo traveller
17 reviews
10/10
Outstanding
Posted on Nov 5, 2025
This is the best hotel in Kurokawa!
1. Stuff is kindly meet you, explain everything and help as well as it possible.
2. Ryokan has 6(!) private bathes with different style. No extra payment,, no reservation. You can available status on your TV. During my staying there was at least one ready for use, no time all of them was using.
3. Water. Just perfect, has a right temperature and composition. Just put yourself into the bath and feel relaxed just since that second.
4. Rooms. Clean and fresh.
5. Open-air bath is cool to, for me a bit too hot. And I was the only one who use it during the dinner time.
6. I had only breakfast, but it is service in private room in dinner hall. Very delicious with various of dishes.
7. The hotel located at two sides of the river. Travelers could enjoy a scenic view from the bridge.
6/16
Choy Yang Qun
Tanohara River Side Japanese Style Room 10 Tatami Mat
Date of stay: Oct 2025
Couple
59 reviews
10/10
Outstanding
Posted on Nov 25, 2025
Excellent Onsen hotel, great service, amazing Onsen, mesmerising view.
Guest User
Japanese Western Room Non smoking
Date of stay: Dec 2025
Couple
3 reviews
9.5/10
Amazing
Posted on Feb 3, 2026
The hotel has 6 different onsen (hot spring) scenes, and the staff were incredibly friendly and detailed in their welcome and explanations.
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Guest User
Japanese Western Room Non smoking
Date of stay: Feb 2026
Family
1 reviews
10/10
Outstanding
Posted on Apr 2, 2026
Very nice place to stay. Delicious foods and nice private onsens
Sonny92
Tanohara River Side Japanese Style Room 8 Tatami Mat
Date of stay: Mar 2026
Travelling with friends
1 reviews
10/10
Outstanding
Posted on Apr 15, 2026
Would recommend this place! The dinner was also exceptional.
Guest User
Tanohara River Side Japanese Style Room 8 Tatami Mat
Date of stay: Sep 2025
Couple
1 reviews
10/10
Outstanding
Posted on Oct 30, 2025
What a gorgeous ryokan! The grounds and baths are stunning. The service was top-notch! Amazing dinner and breakfast. Thank you so much! We really want to come back again 🌟
Guest User
Tanohara River Side Japanese Style Room 8 Tatami Mat
Date of stay: Apr 2026
Solo traveller
12 reviews
10/10
Outstanding
Posted on May 27, 2026
It’s a very good place.
Tony
Date of stay: Sep 2023
Family
122 reviews
10/10
Outstanding
Posted on Oct 17, 2023
Very nice hot spring hotel with excellent service. Will definitely return for more.
Guest User
Japanese Western Room Non smoking
Date of stay: Sep 2023
Travelling with friends
6 reviews
10/10
Outstanding
Posted on Oct 24, 2023
Have to be there, next time will choose this hotel again, excellent
Guest User
Japanese Style Room As Two Serial Room
Date of stay: Jan 2026
Family
3 reviews
9.5/10
Amazing
Posted on Feb 25, 2026
A fantastic experience! We were lucky enough to catch a heavy snowfall, and soaking in the hot springs amidst the snowy scenery was wonderful. They even provided classic Japanese ryokan-style bedding for the evening. The two meals included a night stay, making it great value. They also had horse meat sashimi. Highly recommended!
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Guest User
Japanese Western Room Non smoking
Date of stay: Feb 2026
Family
2 reviews
10/10
Outstanding
Posted on Apr 1, 2026
The staff are warm and friendly, the environment is beautiful and upscale, and the hot spring quality is excellent. Highly recommended! 👍🏻👍🏻
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Guest User
Japanese Western Room Non smoking
Date of stay: Feb 2026
Travelling with friends
3 reviews
10/10
Outstanding
Posted on Mar 29, 2026
It was wonderful. Great hot springs, a variety of baths, friendly staff, and cleanliness. There's a shuttle to the bus stop, and the ryokan is conveniently located overall. I highly recommend the breakfasts!