Grand Hotel et de Milan - the Leading Hotels of the World Reviews
Grand Hotel et de Milan - the Leading Hotels of the World
Via Alessandro Manzoni, 29, Scala, Milan, Lombardy 20121, ItalySee Hotel Details
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1 night
Reviews from Real Guests
9.3/10
Great
73 reviews
Instead of simply averaging scores, we prioritise verified reviews and recent guuest stays, ensuring our ratings reflect the most reliable, genuine and up-to-date experiences.
Verified reviews
Location9.2
Amenities9.2
Service9.3
Cleanliness9.4
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All reviews(73)
Positive reviews(17)
Reviews with photos/video(6)
Great service(6)
Negative reviews(1)
Guest User
Premium Double Room
Date of stay: Oct 2024
Solo traveller
1 reviews
10/10
Outstanding
Posted on Nov 9, 2024
Amazing
Ananleledexiaoanni
Classic Double Room
Date of stay: Jun 2025
Family
41 reviews
10/10
Outstanding
Posted on Aug 7, 2025
This hotel, located in Milan's Golden Quattrocentro, is a long-established luxury hotel in the heart of the city. Across from it is the up-and-coming Hotel Armani. The service was excellent. The vintage room key felt like an Olympic bronze medal, so heavy it felt like the hotel's history. No need to carry it with you; just hand it over before leaving. The restaurant is also highly recommended; unlike the overbearing staff at the Ritz Vendome Paris, it's attentive and attentive. There are many great restaurants and shops within walking distance, and the Duomo is a short 10-15 minute walk. A taxi from Milan Centrale costs 10 euros, and you can also take the metro to Milano Airport for 2.20 euros per person. If you're looking for a bit of adventure, explore as I did—it's quite fun.
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Veronika Tv
Classic Double Room
Date of stay: Dec 2025
Family
25 reviews
10/10
Outstanding
Posted on Feb 25, 2026
Our favorite hotel in Milan. We've been staying there for over 10 years.
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Xiakeyimuzi
Date of stay: Jun 2024
Couple
15 reviews
10/10
Outstanding
Posted on Jul 29, 2024
The old building hotel is very tasteful and is five minutes away from the church.
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6/12
Response from Property: Dear Xiakeyimuzi,Thank you for your review regarding your stay at the Grand Hotel et De Milan.Your business is very important to us and we value your feedback.We are really looking forward to welcoming you at our hotel again.Best RegardsCarla Falzone Director of Operations
Guest User
Superior Double Room
Date of stay: Jun 2025
Couple
2 reviews
4.5/10
Posted on Aug 3, 2025
Doesn't live up to the stated five stars
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ntzhumin
Superior Double Room
Date of stay: Aug 2024
Other
1 reviews
7.5/10
Posted on Sep 22, 2024
Excellent location, convenient transportation, close to shopping malls, Milan Cathedral is not far away, 10 minutes walk, not many breakfast varieties, breakfast room service is too poor, for first-timers, no introduction, I only figured it out when I was waiting for coffee, some meals need to look at the menu to order, ask the waiter to order, he said to wait for his colleagues to take our order, he was not busy and did not do any service, I don't know if it is separate table service, once I sat down and ordered coffee, it took more than 10 minutes to serve, waited for a long time, finally ordered 2 boiled eggs, it took more than 20 minutes to serve, the whole morning was spent in the breakfast room, impatient people, not recommended to have breakfast in any hotel
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Response from Property: Dear ntzhumin,we are always doing our best in order to fully satisfy our guests and your comments and opinions are very important.On behalf of our entire team, I would like to apologize for not exceeding completely your expectations.Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Best regardsCarla FalzoneDirector of Operations
Guest User
Date of stay: Sep 2024
Booked for others
83 reviews
10/10
Outstanding
Posted on Oct 24, 2024
Facilities: Complete
Sanitation: Clean
Environment: Beautiful
Service: Good attitude
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Response from Property: Dear Guest,thank you so much for your nice review following your stay in our hotel.Your business is very important to us and we value your feedback.We are really looking forward to welcoming you at our hotel again.Best RegardsCarla FalzoneDirector of Operations
Guest User
Classic Double Room
Date of stay: Jul 2024
Family
8 reviews
8.0/10
Very good
Posted on Aug 16, 2024
The air conditioning system in the hotel rooms is very good;
The bathroom is spacious enough;
The hotel location is very convenient
The hotel staff are very friendly, enthusiastic and sincerely helpful.
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Response from Property: Dear Guest,We are delighted to read of your enjoyable experience at the Grand Hotel et De Milan as well as the comments about Hotel peculiarities! It was a pleasure to have you staying with us and we very much hope to have the opportunity to welcome you back very so on!My warmest regardsCarla Falzone Director of Operations
Guest User
Date of stay: Sep 2024
Business traveller
6 reviews
10/10
Outstanding
Posted on Nov 2, 2024
Very good, great location, great service
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Response from Property: Dear Guest,We are delighted to read of your enjoyable experience at the Grand Hotel et De Milan as well as the comments about Hotel peculiarities! It was a pleasure to have you staying with us and we very much hope to have the opportunity to welcome you back very so on!My warmest regardsCarla Falzone Director of Operations
Guangtoucai
Date of stay: Jul 2023
Family
36 reviews
8.0/10
Very good
Posted on Aug 5, 2023
Hygiene: Bath towels are not white enough, hard and thin, and the shower is operated in the bathtub, which is a risk of falling, which is not conducive to older guests.
The location of the hotel is very good, it is very close to the cathedral, Galleria Vittorio Emanuele II, Sfortorza Castle and other attractions, all within a 15-minute walk.
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Response from Property: Dear Guest,Thanks a lot for your lovely review! We are very pleased you loved your stay at the Grand Hotel et De Milan and we will share your kind words with the rest of the staff, who are always at complete disposal and really committed to personalized service.Hoping to have the pleasure of welcoming you back so on,Yours sincerelyCarla Falzone Director of Operations
YANG1984YANG
Executive Suite
Date of stay: Aug 2024
Travelling with friends
56 reviews
8.0/10
Very good
Posted on Sep 24, 2024
Very distinctive
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Response from Property: Dear Guest,Thank you for your review regarding your stay at the Grand Hotel et De Milan.Your business is very important to us and we value your feedback.We are really looking forward to welcoming you at our hotel again.Best RegardsCarla FalzoneDirector of Operations
YKPSUSAN
Date of stay: Mar 2024
Solo traveller
15 reviews
9.5/10
Amazing
Posted on May 9, 2024
Old facilities, expensive
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Response from Property: Dear Ykpsusan,thank you so much for your feedback!By telling us what you liked about your stay and how we can improve, you are helping us to deliver a superior experience for you and other guests in the future.We are really looking forward to welcoming you at our hotel again.Best RegardsCarla FalzoneDirector of Operations