Grand Beach Hotel

It was a lovely hotel.

The room has a direct view of the ocean and beach. It's a great room. There's also a sofa bed for an extra person. Customer service was very friendly and responded quickly to our request for extra blankets. Very satisfied.

1) Dirty room, no soap dish in the shower. I was forced to leave the soap, shampoo, conditioner, etc. on the floor. 2) During our stay at the hotel, the fire alarm went off at least 10 times, forcing us to go down the fire escape from the 19th floor to the lobby twice. Then we were informed that it was a false alarm. On the last night, it was impossible to sleep in the room because the alarm went off every hour. We slept on a sofa in the lobby because I no longer felt confident staying in the room we were in. The hotel staff, besides being rude, are very unprepared. Given this whole situation, they offered no alternative or compensation.

We stayed in a small suite with two bathrooms and a small balcony with a harbor view. The beach was very quiet. The pink color was very pretty. It was very photogenic. The facilities were a bit old. Hotels in Miami are generally older.