ANDAZ CONDESA MEXICO CITY, BY HYATT

Run don’t stay here! They take your credit card and charge whatever they want!!

Excellent stay

Room 106 is nothing but a LUXURY TENT right next to the sidewalk, and elevators. NOISE from traffic and guests using elevators. Difficult to have a good sleep. Extremely poor Design of bathroom sink, towel rod in front,? No, house sleepers. Shower stall water with very poor pressure. Walking between bed and TV approx. 20" of space either one hits TV or a bed frame. Overall, room NOT UPTO HYATT standards.

Extraordinary service by professional staff who were both helpful and a pleasure to get to know. Beautiful hotel, nice location and wonderful buffet breakfast.

Location was excellent and the staff were so friendly and helpful. My shower wasn’t great but everything else was. Will stay here again the next time in Mexico City.

Two criticisms: 1) the bed was uncomfortable; too soft and the sheets were not tucked (maybe they were too small for the mattress?) 2) It would have been nice to have a comfortable chair, other than the desk chair. As it was the only comfortable place was lying in bed. Two compliments: 1) housekeeping was very efficient and kept us well stocked in water bottles and clean towels. 2) front of house staff were very helpful (concierge, bell staff..)