I'm sure this was luxury hotel in the early part of the nineteenth century. It is beautiful outside and in the lobby -- the dark wood and the marble floors are lovely. Unfortunately, the rooms are not. The sides of the bathtub are extremely high and with the sliding glass doors, almost impossible to get into the tub. It seemed like everything leaked. In fact, when taking a shower the outside drain overflowed and the carpeting from the bathroom to the door was flooded. No one came to help when we called. We put down towels but were not moved to another room until the next day. No fans were brought in to dry the carpeting. Our new room had a great walk-in shower. Unfortunately, the TV and the air conditioning did not work. We had to beg for towels, particularly for a hand towel for the sink to dry our hands. For the most part, service was slow or non-existent (except for Manuel and Katrina). However, the price was good. There is a continental breakfast (if you wait long enough to be served) and it was okay. Location is fantastic. Would we stay there again -- no but it was an adventure the first time.