MikeSantaMonica
October 10, 2024
The view of and proximity to the sea are heavenly. The decor is warm and fashionable. The breakfast was delicious and inventive. The service was attentive but not as warm as one would hope for from a 5 star hotel. All that being said, I feel as though our stay at Capo la Gala was not worth the amount of hyatt points used, particularly given a stay at the Park Hyatts in Paris, Maldives, French Riviera and every other hyatt property are less points. Additionally, the room provided for 40,000+ points in October does not include a balcony - just a very small window from which to view the sea. The most disappointing aspect however is the fact that Capo la Gala does not recognize nor provide any additional benefits to Lifetime Globalists of Hyatt. I realize that complimentary upgrades are not guaranteed and are a luxurious perk for Hyatt Globalists, but when available Mr. And Mrs. Smith properties that take advantage of hyatts booking platform should be happy to provide them. Instead, Capo la Gala charged 100 euro per night for one of the 3 available upgrades during our stay. In summary, very lovely hotel but not if you’re using hard earned hyatt points.