Featured Hotels near Gold Mine Of Merritt Island LLC, Merritt Island

There is a swimming pool in the yard, but the sanitary conditions are not good. The bathroom in the room is simple and the air conditioner is too noisy. Parking is convenient. The breakfast is OK, but there are few choices. It would be better if there were some changes every day. Overall, it is a bit like a domestic two-star hotel. To be honest, the price-performance ratio is average.

The front desk is very welcoming, the hotel is in a good location, just off the road on the island, across the road from the resort to the beach, the beach is evener than Miami, the sand is fine, the seagulls fly, the most important people. The rooms are clean and there is an open-air swimming pool, a great place for a summer holiday in Cocoa Beach.

The tub drain did not work well. The shower curtain rod is hung drooping in the center, such that the shower curtain can never be closed. The bath faucet leaked and dripped all night. They had tried to cover up mold with caulk all around the tub area. There was also rust. There was a party in one of the conference rooms directly below us and the music was horrendous and loud and banging and booming until and booming until 11 o'clock.. I feel like night club rooms should be relocated away from people who are paying top dollar. The pillows were inadequate...when one person needs 4 pillows, you have a problem with your pillows. The TV was old. The furnishings were old and damaged. There was a lamp that wouldn't turn on, one that flickered. The furnishings were old and damaged. The hotel has signs everywhere that says their bathrooms are being fixed, so why would they be selling rooms at such a high price $300 a night when they admit they are inadequate. This is the worst Hilton property ever and should have the name Hilton removed from it. Hilton has always meant classy and this one was far from it. Junky. ....on par with an old Best Western.

Reservation made online prior to stay. Arrived after midnight with knowledge that reservation was not to be canceled until 7am. Night manager was nice, but it doesn't excuse that my reservation was taken out of system. To get it back in took over 10 minutes. by the time we got the key in the room door, 20 minutes had passed. the room was covered with water from the air conditioner that made it impossible to stay in it. Called night manager who said he was on his way with a new room and keys. I watched through the door as he opened several rooms and went back to office twice for different keys. this process took over 20 minutes. total time to finally get into a room was about 40 minutes. I asked him about compensation for the issue. he only replied that he upgraded our room to one with a kitchenette. This was not an upgrade. we didn't use the kitchenette at all and wouldn't since it was dirty and needed cleaning. The room didn't even have an iron or board. When asked was told we would have to come to office to get one. Upon check out, the day manager practically accused us of taking the iron and board since we left it in the room. She then refused to compensate for issue, and said the night manager was doing us a favor by upgrading us to a room that cost more than the one I paid for. I informed her that moving us for a room issue that made it impossible to use the room was not a request we made. It had to be done. The manager only gave us what he thought was a clean room with short notice. She also said, they went out of their way to accommodate my disability, by getting a room on the first floor, as I asked. I informed her that at no time, did I even mention my disability to the night manager. I never asked for room on first floor. She then said she wasn't empowered, to give any type of compensation. I would have to speak with the general manager, who she says wasn't in the time. I had to ask for the manager's name which she wasn't eager to share. I have yet to speak with him. I have since contacted my bank, I was informed by letter that they have never been able to speak with the manager either. It is clear that they have been done this before. It appears that they are posting fake 4 and 5 star reviews, to make their location appear better. I will continue to contact anyone I can at the corporate level to receive my money back.

Reception staff are welcoming and very helpful, namely Suzanne. Rooms have been renovated but still feel dated with a cheap makeover. Lobby area and restaurant is better. The photos make the hotel look a lot nicer. Car parking is an astonishing $12!