Turtle Beach Resort
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Mermaid Beach
Turtle Beach Resort
Health Protected
2346 Gold Coast Hwy, Mermaid Beach, Queensland 4218, Australia
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With a stay at Turtle Beach Resort in Gold Coast (Mermaid Beach), you'll be within a 5-minute drive of Putt Putt Golf Mermaid Beach and Pacific Fair Shopping Centre. This upscale hotel is 1.2 mi (1.9 km) from Kurrawa Beach and 1.4 mi (2.3 km) from The Star Gold Coast. Spend the day on the private beach or dip into one of the outdoor swimming pools or spa tubs. Additional amenities at this hotel include complimentary wireless internet access, babysitting (surcharge), and an arcade/game room. Getting to nearby attractions is a breeze with the area shuttle (surcharge). Grab lunch at Fresh and Tasty, a restaurant that specializes in local cuisine. You can also grab snacks at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available for a fee. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite. Make yourself at home in one of the individually decorated guestrooms, featuring kitchens with refrigerators and ovens. Rooms have private balconies or patios. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and microwaves. Please be advised that there will be construction on ground floor balconies for required building rectification works from Monday 29 April for approx. 6 weeks. When works are in progress, use of ground floor balcony will not be available. The TB1 Mushroom Pool will be closed for safety and maintenance repairs from Tues 7 May for approx. 4-5 weeks.Show More
We Price Match
4/5Very Good·Amenities: 4.0
All 103 Reviews
Amenities
Golf CourseOutdoor Swimming PoolDivingSnorkelingHikingSaunaFitness RoomPublic ParkingFreeAirport Pick-up ServiceBar
All Amenities
Surroundings
Airport: Gold Coast Airport
(16.6km)
Train: Robina
(8.3km)
Train: Varsity Lakes Train Station
(9.4km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
6
Two Bedroom Apartment
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Electric Fan
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9
Two Bedroom Superior Apartment
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Electric Fan
Check Availability
11
Three Bedroom Apartment
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Electric Fan
Check Availability
10
Two Bedroom Family Suite
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Electric Fan
Check Availability
11
One Bedroom Apartment
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Electric Fan
Check Availability
7
One Bedroom Superior Apartment
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Electric Fan
Check Availability
Hide Room Types
Guest Reviews(103)
4/5
Very Good
Verified Reviews- Cleanliness3.9
- Amenities4
- Location3.9
- Service4
MurrayJessica
June 13, 2022
Didn't inform us about deposit ontop of the room cost. Couldn't afford deposit, couldn't get refund on room, couldn't get into our room. They let me and my 6 year old daughter sleep on the street after paying $400 for the room. It was an absolute joke. My daughter now has a bad cold because of this and this will be followed up with fair trade Australia.
Guest User
February 13, 2024
The location of the hotel is okay. If you are not traveling by car, it is very convenient to take the bus. In addition, the room is also suitable for cooking and has a full set of kitchen utensils. The bad thing is that the sofa looks too dirty and smells bad, and the quilt on the bed looks old and unclean.
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Guest User
August 1, 2023
The staff was very nice and helpful. The resort is perfect for families with children. We had a room in the adult pool area, which was very quiet. A few minutes walk from the beach and walking distance from woolworths.
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Emily0
June 23, 2022
What should I say about this bad review, I obviously searched for a hotel in Oman and the result was recommended to me. It cost me money in vain. I don't even know which country the hotel is in.
Original TextTranslation provided by Google
Kathrynna
January 23, 2024
Was pretty good we liked our two bedroom apartment prob needs a little more updating with some replacement bits
Don
January 23, 2024
Excellent resort for families with young children. Well located with great services and facilities. WIFI connection isn't great.
deborah
December 27, 2023
The outdoor facilities for adult and children are fantastic. We would return to the resort just for the children's pool and kid's club activities. However, the room was not very clean, light bulbs were required and the washing machine with the hotel linen being washed, broke during our 48 hour stay. When we asked for a clean set of sheets, reception refused to deliver any without a charge although sent facilities to fix the machine. We had to wait for the staff to look at the problem and then replace the machine with the wet linen still left for us to wash and dry. The facilities staff were apologetic however this could have been easily fixed with a clean set of sheets and spending the time to fix the machine or replace it the next day when we had checked out.
Sally
December 15, 2023
The facilities are great for kids but the condition of the room was average. The kids beds were broken, as were the ironing board and washing machine. The oven did not work. The cleaner came in at the start of the second week which was lovely- except they left all the dirty linen at the front door for 4 days despite multiple requests for it to be moved.
Glynnis
November 30, 2023
This is a great resort for families. My son and his family had booked there so I did too and it was perfect for young children. The pools are awesome and having a cafe in the middle of them was super good.
Only downside for me was being on the 3rd floor with no lifts, it made getting luggage up and down very difficult
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 07:00–10:00
Front desk hours: [Mon-Thurs, Sun]07:00–19:00, [Fri-Sat]07:00–21:00
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 2 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Adding crib: AU$ 10.00 (approx. S$ 8.85) per person per night |
Children 3 years old and over | AU$ 45.00 (approx. S$ 39.79) per person per night |
Breakfast
StyleA la carte
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
- 3.9/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 2001
- Renovated: 2010
- Number of Rooms: 410
With a stay at Turtle Beach Resort in Gold Coast (Mermaid Beach), you'll be within a 5-minute drive of Putt Putt Golf Mermaid Beach and Pacific Fair Shopping Centre. This upscale hotel is 1.2 mi (1.9 km) from Kurrawa Beach and 1.4 mi (2.3 km) from The Star Gold Coast. Spend the day on the private beach or dip into one of the outdoor swimming pools or spa tubs. Additional amenities at this hotel include complimentary wireless internet access, babysitting (surcharge), and an arcade/game room. Getting to nearby attractions is a breeze with the area shuttle (surcharge). Grab lunch at Fresh and Tasty, a restaurant that specializes in local cuisine. You can also grab snacks at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available for a fee. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite. Make yourself at home in one of the individually decorated guestrooms, featuring kitchens with refrigerators and ovens. Rooms have private balconies or patios. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and microwaves. Please be advised that there will be construction on ground floor balconies for required building rectification works from Monday 29 April for approx. 6 weeks. When works are in progress, use of ground floor balcony will not be available. The TB1 Mushroom Pool will be closed for safety and maintenance repairs from Tues 7 May for approx. 4-5 weeks.
Services & Amenities
Most popular business facilities
Golf Course
Outdoor Swimming Pool
Diving
Snorkeling
Hiking
Sauna
Fitness Room
Public ParkingFree
Airport Pick-up ServiceAdditional charge
Bar
Tennis Court
Restaurant
Children's Pool
Children's Playground
Water ParkFree
Water Slide
Kids' Club
Luggage Storage
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Fitness Room
Bar
Restaurant
Children's Playground
Water Park
Kids' Club
Restaurant
Restaurant
No additional info available
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