Hotels near Plaza Grande, Merida

It is the second time that I stayed here, because due to the first and the good impression I had, I decided to repeat, but this time I was disappointed, the hotel has an enviable location right on Paseo Montejo, it has parking, elevator but unlike This time I booked with Expedited A. When they arrived at the place they charged me more than what the app indicated. Honestly, I was too tired to complain, then they gave me a room that looked very damaged, the room smelled... like vomit, the pillows had a smell of dirt... I'm very picky about beds and scents, the bathroom was ultra small. , a micro alcón that was laughable, and the work table was strange.... Secluded in a separate room, super enclosed, and the light turned on and off by itself... The bathtub (so I did not recommend this hotel for elderly or disabled people). It was difficult to hold the handle for the shower... Anyway, this time the exori3nxia5 disappointed me, the reception service was super dry, and when I left they told me that they hoped they would check the room (as if it had damaged something... If damaged I was already there) they forgot about me and never told me that I could leave... While after 5 they attended to others who were leaving the hotel... In the end I. Get out. The hotel has its own thing but this time it disappointed me. I don't think I will return a 3rd time

It's my 2nd visit to Merida and to Hyatt. What I love is the hospitality of the people from the front desk, bellmen, housekeeping and food and beverage workers. The rooms are spacious and plenty of room to put your things. It's very clean as well. The breakfast/brunch buffet is amazing, I wish I had enough stomach to eat everything. The bakery has a vareity of pastries absolutely delicious along with good coffee. They have a small clean gym which we took advantage of, but can get full fast early morning. It's walking distance to many good places to shop and eat. Uber is cheap if you want to explore further.

Very nice newer hotel. Very large clean rooms, very modern. 110v outlets with USB. Somewhat walking distance to places, but taxis are cheap. Great breakfast and very very friendly staff. A/C works great in the room. Very nice breakfast/dining area with a bar. Top 10 gyms I’ve seen in my travels. Five treadmills with TVs (none of the TVs worked however), two ellipticals, free weights, multi use machines, leg curl, back. Very large gym - 24/7. Negatives - little to no hot water after about 4pm for some reason, so plan on taking a cold shower if needed. Elevator door readers for room access don’t work well.

Living in the same neighborhood, I was curious about to know what the old house on Colón Avenue had become, so I decided to spend a weekend at the property, turning out the experience overmet my expectations! Great service!, feeling comfortable as at home, Thanks¡ to the friendly warming staff. The room was fabulous, had the most comfortable sleep and my own tub on the balcony ! Cuna, a top restaurant!, signature menu by Chef Maycoll Calderon, amazing food a four course menu, tostada de pulpo maya, tiradito de pescado and the freshly baked pizza just delicious! The gardens simply gorgeous, breathtaking and appeasing, everything there is immaculate and most tasteful in every respect. Feeling as I found my own private oasis!

Was very impressed with my recent stay at the Hilton Garden Inn in Merida. Newly appointed General Manager Gerardo Moreno is the epitome of a team leader. His guest friendly initiatives were being implemented during my stay and I have to stay he is one of the best hotel executives I have ever had the pleasure of interacting with. He truly cares about his guests. Front desk manager Eduardo was also very supportive during my stay assisting me on many occasions. He was prompt and supportive when assistance was needed.Front desk associate Daniela was also a true professional with her assistance and her demeanor was beyond impressive. The breakfast buffet was very diverse with many enticing options, including delicious made to order omelettes. The restaurant staff was very attentive during my stay, always ready to assist. Housekeeping associate Ramiro did a great job with room maintenance as did another associate who worked in security/general assistance. Situated right in the centre of Merida, the hotel is only a short uber ride away from all of the attractions that Merida has to offer. An array of restaurants and malls is only a five to ten minute uber ride away. Looking forward to staying here again at this well managed hotel under the leadership of Gerardo.

Me hospede aqui ya que asistí a una Convención en el Centro de Convenciones que esta cruzando la calle. La atención en el check in es buena, las habitaciones bien. Habría que checar la ducha ya que el agua sale hacia afuera y moja la zona donde esta el inodoro. Mi comentario va en el sentido del ruido de los huéspedes. En la recepción al hacer el check in queda claro en la hoja que se firma de entrada que después de las diez es hora de silencio y no se permite ruidos, reuniones ni nada por el estilo. Pues bien esa noche había jovenes hospedados que no hicieron caso de estas medidas y desde las 2 am estuvieron corriendo por los pasillos, aporreando puertas, arrastrando sillas, música a todo volumen. Hablé a recepción reportando el incidente, subieron y los hicieron callar, volvió a suceder más tarde lo mismo, volví a reportarlo, subieron otra vez. Pero el escándalo siguio toda la noche. Considero que al ser un hotel que recibe huéspedes que van a trabajar, de negocios, convenciones, empresarios etcétera, deberían cuidar mucho el silencio a ciertas horas para procurar el descanso de todos. Obviamente no regreso allí.

We always feel at home. The staff are very polite, lovely, friendly and professional. Very good services, cleaning and hygiene. And the location is quite beautiful and useful, surrounded by very interesting and wonderful places.

This Hotel is one of the best hotels I’ve stayed in while visiting the Yucatán ! I want to give much thanks to Martin who works the front desk!! and all who work the security at night and the door men during the day! !!! The women who work breakfast are amazing and so sweet and helpful ! I’m just so impressed with this hotel I could go on and on!!! I go to Merida often and have stayed at so many different hotels ! This wins the Gold Medal. Thank you Residence inn The room was so comfortable and I love that my remote for the TV changes Spanish movies to English!!! Yes!! Location ideal for shopping and groceries ! ❤️👍🎉machismo gracias !!!!!!!

Always a good standard, rich breakfast, convenient transportation, quiet and comfortable rooms, without interruption. The hotel staff is warm and polite, and you can check in early after discussion.

The hotel is a very good hotel, the hotel is very good and the hotel is very good. The hotel was very comfortable and very comfortable and very comfortable. The hotel is very comfortable and very comfortable. The hotel has a bar-like bar with music for if you want to get a drink one day, especially on Friday and Saturday there is more atmosphere. I recommend that.