Piedra de Agua Merida
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Merida
Piedra de Agua Merida
Health Protected
#8 of 4-star Select Hotels in Merida
C. 60 496, Merida, Yucatan 97000, Mexico
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With a stay at Piedra De Agua Hotel Boutique Mérida, you'll be centrally located in Mérida, steps from Mérida Cathedral and 13 minutes by foot from Paseo de Montejo. This upscale hotel is 1.5 mi (2.4 km) from U.S. Consulate Merida and 1.8 mi (2.9 km) from Yucatan International Convention Center.Show More
We Price Match
4/5Very Good·Cleanliness: 4.0
All 44 Reviews
Amenities
Sunbathing AreaOutdoor Swimming PoolSpaMassage RoomAirport Pick-up ServiceAirport Shuttle ServiceBarRestaurantMeeting RoomCurrency Exchange
All Amenities
Surroundings
Airport: Lic. Manuel Crescencio Rejón International Airport
(7.8km)
Landmarks: Catedral de Mérida - San Ildefonso
(<100m)
Landmarks: Plaza Grande
(130m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
15
Presidential Studio Suite, Bathtub
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Electric Fan
Check Availability
6
Deluxe Studio Suite
No window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Electric Fan
Check Availability
7
Two Double Room
2 Double bed
No window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Electric Fan
Check Availability
6
Premium Queen Room
1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Electric Fan
Check Availability
Guest Reviews(44)
4/5
Very Good
Verified Reviews- Cleanliness4
- Amenities4
- Location4
- Service4
Carla
January 16, 2024
Rooms that faced the street were awfully noisy, and we could not sleep.
On the other hand, we used the valet parking. One day, we couldn't use our car because the valet was not in the hotel and couldn't tell us when he would return. The next day, when we were leaving, they couldn't get the car keys (since they were in the security box and didn't have the keys for the security box). We had a very tight schedule since we were leaving for the airport and needed to return the rented car. They refused to call a locksmith because they couldn't pay for it. After 40 min of looking, they found the keys, and we could leave, but we almost lost our flight. Our stay at this hotel was miserable, a terrible experience.
Pablo
January 15, 2024
I had a bad experience with this property. The main reason was that the rooms on the side of the street have a lot of sound of construction (which continues into the night) or general sound street later on, to the point where it's hard to sleep. The room does not have a safe.
My main concern was with the valet parking. One day, we were unable to use the car since the person in charge of it was not around, so we had to spend a significant amount in taxis to make up for it. On the day of check-out, the hotel staff had placed our car key in a safe, and could not find the key to the safe. They were unwilling to call a locksmith, which they should have done at their expense since this was their mistake. We ended up leaving over 40 minutes later than we wanted due to this, until they finally found the key.
Other than that, the decor is nice, the hotel is clean, and the restaurant is good (but overall I would recommend against staying in this hotel).
Ina
September 26, 2023
Unprofessional staff and management who take advantage of customers.
We had a very disappointing experience.
Chris
May 2, 2023
Friendly staff, location is good and property is clean, though there were times no one was at the front desk for extended periods. Some amenities (e.g., shampoo) were missing, and the water shut off twice while I was there (I was told it wasn't just that hotel that was affected however) which meant I couldn't take a shower. Nevertheless, overall good experience.
Verified traveler
December 13, 2022
This is a somewhat charming hotel, well-situated in the center of Merida, but is very far from being a four-star hotel. Rooms are much smaller than advertised, the bathrooms have no air conditioning, and the front desk is not a true 24-hour front desk. If you arrive back to the hotel after 11 or 11:30pm, you have to text the hotel via WhatsApp to have someone come and open the door for you, often waiting over 5 minutes on the street to have someone come.
In my opinion, this is really just a two-star hotel that just has a great location. That being said, most of the staff were very nice and helpful, minus the hotel manager…who was not whatsoever.
Jean Pierre
October 4, 2022
A beautifully jewel in Merida, a fantastic city. Service is first class and excellent cuisine with Chef Alfredo. Local could not be any better at half block from Plaza Mayor and Catedral, the old town section with beautiful
Architecture
Arberto
January 21, 2023
The property is very beautiful and the staff is very friendly.
Gianina
May 25, 2023
Beautiful hotel, with friendly staff.
S. Angelica
October 8, 2022
Great location, great service and great food. I will definitely come back
Property Policies
Check-in and Check-out Times
Check-in: 15:00–20:00
Check-out: 08:00–12:00
Front desk hours: 24/7
To check-in, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern, American
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Clean
- 4/5
Health & safety measures
- Thermometers available
Cleaning & disinfecting
- Cleaning services provided by a professional company
- Rooms are disinfected between stays
Property Description
- Opened: 1845
- Number of Rooms: 13
With a stay at Piedra De Agua Hotel Boutique Mérida, you'll be centrally located in Mérida, steps from Mérida Cathedral and 13 minutes by foot from Paseo de Montejo. This upscale hotel is 1.5 mi (2.4 km) from U.S. Consulate Merida and 1.8 mi (2.9 km) from Yucatan International Convention Center.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This Baroque hotel also features complimentary wireless internet access, concierge services, and shopping on site.
Grab a bite to eat at the hotel's poolside restaurant, where you can dine alfresco. Or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.
Featured amenities include complimentary wired internet access, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 20 guestrooms featuring minibars and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This Baroque hotel also features complimentary wireless internet access, concierge services, and shopping on site.
Grab a bite to eat at the hotel's poolside restaurant, where you can dine alfresco. Or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.
Featured amenities include complimentary wired internet access, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 20 guestrooms featuring minibars and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers.
Services & Amenities
Most Popular Amenities
Sunbathing Area
Outdoor Swimming Pool
SpaAdditional charge
Massage Room
Airport Pick-up ServiceAdditional charge
Airport Shuttle ServiceAdditional charge
Bar
Restaurant
Meeting RoomAdditional charge
Currency Exchange
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Spa
Bar
Restaurant
Restaurant
Restaurant
No additional info available
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