Featured Hotels near BIG W Menai, Menai

The hotel itself is very good. The pool area is small but is on the 9th floor so has a good view. Gavin at the pool bar was extremely friendly & helpful. More seats/Sun lounges are needed & more shade. If the 4 cabanas were taken out there would be a lot more room for seating & a huge shade could be put up. The staff are very friendly although there wasn’t enough staff on when we had dinner. I couldn’t find anything on the menu I could eat as I have food intolerances. I had to seek out a waitress & ask for help. Thankfully ‘Jenny’ spoke with the chef & I had fish & salad. (It did still cost $42 which was the price for the fish meal on the menu). We waited for well over an hr for our meals & my husband’s was not what he ordered. Due to the fact we had waited so long he agreed to eat it. Bit of a disappointing experience. We didn’t have breakfast at the restaurant as we weren’t able to use my Accor card on a public holiday. I can’t justify spending $70 for the two of us when there’s not a lot of food options for me. We ended up sharing a room service meal which was good.

Positives - Easily accessible bus stop right out front - ID and card details to check in so no annoying bond held - EXCEPTIONAL customer service!! The lady at check in was so warm and welcoming and made me feel like a valued guest which is so refreshing as having stayed in many budget price point accommodations over the years great customer service is definitely not the norm so I thank them greatly for that. - Excellent price point paid $85 for the night - Great standard of cleaning - Quiet - Microwave available in common area Negatives - The plastic stool was very short and uncomfortable. - No tea bags or anything in the room, says all removed due to COVID prevention but doesn’t really make sense considering everything e.g. soap bars, bed sheets, are all going to be handled and put in the room so how individually packaged coffee/tea is higher risk I don’t understand.

You’ll want to read this, its GREAT!!! My partner and I checked into the Greenacre Hotel on November 24th. After checking in, the desk clerk brought us to the entrance of the hotel building and handed us our room card keys. He then said to us “ The bathrooms are located down the hall outside of your room so don’t leave your room without your cards. You also need them to get into the building so make sure to always have your card on you. I don’t want to receive a call in the middle of the night that you’re locked out of your room”. Totally reasonable , I can understand how that could be frustrating. Many people, throughout the night, forgot their cards in their rooms. How do I know this? They body checked themselves against their door screaming “ let me in”. That wasn’t even the bad part. That I could put up with. The next day, my partner and I woke up early because we had an International Flight to catch. My partner went downstairs to load the car and then I followed about 10 minutes later. When I came outside the building, my partner shouted something at me but it was to late. The door to the building shut behind me. What my partner yelled at me was “ Don’t let the door close, the card isn’t working”. When I tried my card on the door, it just beeped and flashed red. I tried my partners card, the same thing happened. We were locked out and we had to return our rental car within the hour and catch our flight. I immediately called the desk clerk/manager. I told him what happened and his response was “ What do you want me to do, I’m in bed”……..well here’s an idea for you, GET OUT OF BED!!!!!!! I WAS FURIOUS!!! We had both of our cards and it was nowhere near checkout time!!! What kind of response is that, here’s the correct response: “ Oh my goodness, I am so sorry sir. I am currently unavailable but I will send someone there to open the door. Again I cannot apologize enough, this is totally unacceptable. Please send me an email at your earliest convenience and I will provide some kind of compensation, this is truly unacceptable. There will be someone there within the next half hour. Here’s my personal number in case he doesn’t show.” But of course that was not his response. After a bit of arguing, he let me know that someone was going to be opening up the bar downstairs within the next half hour. So, we waited. After a half hour, a gentlemen did show up and I have to give him praise. He moved with urgency and at the end of the day got us back into the building and we made our flight. I still can’t get over “ I’m in bed” , what is that! I’ve worked in the tourism industry for 5 years and this whole experience was just totally unprofessional. I’m looking forward to your response.

We had an unfortunate time in October 2019 were our father had to have a quadrupal heart bypass. We looked at places to stay close to Liverpool hospital. We ended up staying at the El Toro at Liverpool. The Welcome we got was nothing but AAA class, the service we got in the pub and restaurant that is attached to the motel again AAA class.The meals that we had all fresh and beautiful. To name two of the staff although all staff were very friendly Jay and especially Cassie went rite out of their way to make sure that we were happy. Well done keep up the good work. Cheers. Ian Michie. Armidale

Fantastic hotel and close to everything in each direction you take. Train station on 2 minute walk with plenty of surrounding shops for huge of amount of food outlets,drinks,haircuts,ect ect the list goes on..major shopping centre less then 5 min walk(kmart,coles,big-W,woolworths ect) Easy check-in friendly hotel staff Room was fantastic for just under a week stay for a function over at the sports club Comfortable bed with decent pillow,very clean room and bathroom were it looks like its brandnew or renovated or cleaned well after each patron,kettle,tv aircon in rooms usb outlet in the wall.Did bring earplugs for my stay as it is next to the road where you might get sound of traffic or the pedisatrian walk beeps allnight which i was warned about earlier anyhows. Easy check out with a drop box on the wall on the way out for early morning departures.

Nightcap at Chester Hill Hotel demonstrates excellent reviews from numerous hotel guests. Upon our visit to the pub and entertainment floor at the ground level, the room's interior design was relatively unique and posh. The hotel staff is friendly and helpful, and well-trained, and they informed us accordingly about the covid restrictions. We want to give special thanks for an excellent demonstration of Ms. Yasmine's Hospitality. Thank you to Ms. Yasmin, who has been helpful and guided us with direction and amenities and gave us a warm welcome, and guaranteed our expectations and concern had been met. Her extraordinary and multinational people skills must be highlighted and recognized -it was a wonderful visit. For all travelers, we are recommended the Night Cap at Chester Hill hotel. Once again, genuinely appreciate the hotel team members, especially Ms. Yasmin. Keep up the good work, I will see you again next time.

We stayed in a family room prior to a game at the Olympic Stadium. The facilities were dated but clean. Unfortunately, though, our room smelled quite strongly of cigarette smoke. Our room faced Paramatta Road, so it was noisy and bright, but the block out blinds help a bit. The shared bathrooms were OK. There is one room for the women that has a toilet, shower, and sink. The other option is an area with 2 toilet stalls and a shower over tub with no walls or curtain and a window that's permanently open, so I imagine that would be cold in the winter.

I resist writing reviews but had to make an exception. I have stayed in Moxy’s in New York and loved them. I walked there quicker than getting out of the car park station. Stepped into the lobby and it reminded me how dated everything else is. I used the Hotel as work base and it worked perfectly with plenty of private spaces to make calls etc. I didn’t use the meeting rooms but probably would next time. Another highlight was discovering the very close Mascot village, with cool cafes, cheap eats and apparently one of Sydney’s best banh mi’s (Hong Ha) where I joined the queue. At last I have a cool Sydney Airport stay.

We stayed at Sydney Park hotel. We spent the afternoon evening in the pub relaxing. This place is absolutely awesome to stay. Calvin worked down at the pub and was so accommodating and attentive to us. Soon as we got there he showed us at rooms, went through everything and was seriously lovely. He was serving us drinks that night and him with the other three staff members that were working they're all just so lovely. We saw all the locals just coming up to Calvin hugging him and having fun with him and the other two staff members. We were able to just relax and do what we want to do I did work on my computer my husband watched basketball on TV it is fantastic. We travel constantly and have stayed everywhere from caravan parks to 5 star hotels and lots of them. We were staying here because we weren't going to be there that long and wanted something quite economic. It was so clean it smells so clean not even musty. The place felt fresh and not at all what we expected. the most awesome quality for that price. Fun times.