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5 star

Crown Towers Melbourne
4.4/5140 Reviews

Crown Towers Melbourne

CBD Southbank|0.25km from SEA LIFE Melbourne Aquarium
I’d like to share our Villa experience at Crown Towers Melbourne room 3138 from 29th to 31st May 2023. To start, our greeting from Anthony and Sarah was simply delightful with champagne and the ultimate introduction of the room. We couldn’t have asked for anything more on arrival. The housekeeping attention to detail was excellent, though a mop was left in the second lavatory on the 2nd day. Not a big deal for us, however it’s those small touches that could impact other guests impressions. The bed was WOW - the linens, wow wow wow, like a cloud. The Koko Black chocolates were beautiful though the fruit bowl was nothing to be desired, a fruit platter would have made a nicer touch. The ceramics and art work in the Villa were spectacular though please inspect and dust the two ceramic cranes in the bedroom, the dust on them was so thick, I don’t think it had been done for a couple of months. The power plug at the bedroom window was slightly off the wall requiring maintenance and scuff marks on the walls. There was some feedback that we would like to give that would’ve made our stay absolutely incredible and memorable and what we thought would have been included as a ‘butler touch’ but failed to deliver. (Noting that we have stayed at numerous other properties globally that do this) For example, Knowing that it was our anniversary, a romantic bath or rose petals on the bed after we returned from the club room, would’ve been a nice touch Knowing that we were going to stay in, enjoy the room and watch movies, a small gesture of popcorn or movie snacks would’ve been a nice touch. I would have loved if it was offered to have our luggage unpacked. The in-room tablet is a big thing for us. It’s something that influences us to stay at Crown! Knowing that we can order room service at any time from the tablet. This never worked and was never able to be fixed for the duration of stay. This was a big letdown. On our second night the turndown service came approximately 1600. It was the two Butler team, plus two Housekeeper‘s, it would’ve been better if they had of waited until we went to the club room at 1730, so we were not disturbed. Overall, I don’t think you can offer the butler service as a selling point because we were not offered anything different than when we have stayed in the Premier Club suite. If the Butlers are meant to offer you services, then this feedback should definitely be delivered because we were not offered anything above and beyond what we would get in a standard Crown Suite. Though worthy to note that any time we interacted with any of the Butler team, the communication was professional and delightful. I do expect absolute perfection in hotels (and I’m happy to pay the price) but there were just a few imperfections that need attention. I have booked again for my 40th birthday because the room was so beautiful but I will come prepared with a list of requests for the butler team since its more ‘ask and you’ll receive’ rather than ‘we will

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Reviews for Melbourne Hotels

Searching for hotels near SEA LIFE Melbourne Aquarium? Compare room rates and reviews to find your ideal stay.
Oaks Melbourne on Market Hotel
4.5/561 Reviews
CBD
Great location- very central. Staff were helpful and friendly. We had a large car that wouldn’t fit in the carpark, but they have clear instructions on which other carpark to use so it was no hassle. Room was spacious, well appointed and clean (2 bedroom apartment). Also quiet. Will definitely book here again.
Quincy Hotel Melbourne
4.3/5111 Reviews
CBD
Quincy was definitely the best hotel during my trip in Austrailia. All the staffs were lovely. I loved the room service and club lounge the Q. I was kinda moved by Happy hour. They offer oysters!!! The breakfast foods at the restaurant was so great. I cant forget the taste of the vetnamese rice cake. Im gonna visit again when i go back to melbourne.
Aura on Flinders Serviced Apartments
4.4/5131 Reviews
CBD
I really enjoyed my stay. Beautiful location and an incredible view from the one bedroom apartment balcony. Reception hosts were very friendly and helpful. Would definitely stay here again! Thanks so much! 10/10!
Clarion Suites Gateway
4.3/5110 Reviews
CBD
This hotel is still very good, the bedroom and hall are separate, and there is a kitchen for cooking. The location is very good, and it is very convenient to eat around!
Brady Apartment Hotel Flinders Street
4.1/540 Reviews
CBD
This apartment was ideal - it had all you would need for a week long stay - washer, dryer, dishwasher. It was larger than my sons apartment in Canada Water in London. I could stream my own things on the TV - separate bedroom and lounge area. Safe in room. Plus a super unexpected bonus the room had a balcony. I would certainly recommend this to any traveller for short or longer stays. Plus there a lovely little friendly bar just a few minutes walk and Flinders station 10 min walk. If i come back to Melbourne i would stay here for sure.
Close to All
4.4/51 Reviews
CBD
The staff were very accommodating and service was great considering we had arrived in Melbourne just before 12am with a last minute booking due to our other booking cancelling on us. The room was great. Quite big. There was many utensils and everything we needed in the room. The only downside I would say is the glass doors for the main room. We were travelling with our 10 year old son and couldn't get changed in privacy due to there being no blinds on them. And also it was quite loud on the Friday or Saturday night due to it being on Flinders and Spencer Street, and the balcony didn't get much use due to the same reason.

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More about Melbourne

Introduction to Melbourne

Melbourne, situated in the southeastern part of Australia, is the capital city of Victoria. Known for its Victorian-era architecture, extensive shopping districts, diverse food culture, and bustling arts scene, Melbourne provides an exciting mix of style, sport, and entertainment.

Tips for Travelling to Melbourne

Melbourne is serviced by two main airports: Melbourne Airport, also known as Tullamarine Airport, for international flights, and Avalon Airport for domestic ones. The city offers a range of public transport options, including trams, buses, and trains.

The official currency is the Australian Dollar (AUD), and most businesses accept credit and debit cards. English is the primary language. It's recommended to check Australia's visa policies as they vary based on nationality and purpose of visit.

Popular Attractions in Melbourne

There's no shortage of attractions in Melbourne. The Royal Botanic Gardens, Federation Square, and the National Gallery of Victoria are must-visits. Sports enthusiasts will appreciate the Melbourne Cricket Ground, while those interested in wildlife should head to the Melbourne Zoo or the SEA LIFE Melbourne Aquarium.

Don't miss out on the Melbourne Star Observation Wheel for stunning city views, or the Queen Victoria Market for a taste of local produce.

Weather, Best Time to Visit, and What to Wear

Melbourne, Australia has a temperate oceanic climate with distinct seasons, with temperatures ranging from winter lows of around 6°C (43°F) to summer highs reaching up to 25°C (77°F). Summers (December - February) are warm to hot, while winters (June - August) can get quite cold. Spring and autumn are mild and are usually the best times to visit.

Dressing in layers is recommended as Melbourne weather can change quickly. Don't forget your sunscreen and a hat for the Australian sun.

Choosing Your Ideal Hotel in Melbourne

For a luxurious stay in the heart of the city, consider the Langham Melbourne or the Crown Towers Melbourne. Budget travelers might prefer the Ibis Melbourne Central, offering comfort and an excellent location.

The Hotel Lindrum Melbourne offers a boutique, Instagram-worthy experience, while the Travelodge Hotel Melbourne Docklands is a great option for business travelers due to its proximity to the business district.

Why Plan Your Melbourne Trip with Trip.com

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Every booking earns you Trip Coins, redeemable for discounts on future trips. Discover the diverse and vibrant charm of Melbourne with Trip.com today!

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