Melbourne Hotels & Accommodations

Great Southern Hotel is diagonally opposite to the Southern Cross station, where the Skybus to and ftom airport, picks and send travellers to city. Tour groups' pickup point. It has a restaurant attached to the hotel. Room is really basic and not serviced, but clean to start with.

Great location and price! Close to everything, walking distance to shopping mall, food places and public transport. Tram is just outside the building, convenient to travel places. The room was spacious for 2 pax and clean. Enjoyed our stay and would definitely stay there again! 😀

Generally, the hotel room was clean except the cups were not washed and kept. The location was great as it is very near to Melbourne Central Station and walking distance to Queen Victoria Market and State Library. The staff was friendly and helpful.

We didn’t look to the hotel for more than just a bed for the night, so didn’t check out the other facilities. The bed was comfortable, the shower was nice, and the room was set up in a modern and pleasant way. The room has most of what you need but it is very small, with very little space to even set down a suitcase. I would have preferred access to a full size ironing board rather than a desktop one.

My husband and have stayed at The Stamford Plaza times many times over the years and have always loved it, but this was the first time bringing the kids, as we wanted to treat them to a special night out in the school holidays. PROS - The pool and spa were the highlight of our trip. After reading some previous reviews about the water being too cold we were a little concerned, but they were both absolutely wonderful. The pool area was clean and the pool was lovely and warm. The spa was perfect and HOT - just the way we love it. My children LOVED the glass elevator, this was a real thrill for them and they are already asking when we can go back to go in it again. We did meet some lovely staff during our stay, and check in and check out was fast and easy. The room was nice and clean. There is absolutely no view of the city lights (we were looking out onto a wall) but this is just due to the location and can't be helped. The central location is fantastic. CONS - No valet - I'm sure this was a service that used to be offered in the past? Our bags took nearly 2 hours to be delivered to our room, and this was time wasted that we were planning on heading out to explore the city. They only arrived after several follow up calls asking how much longer they would be. We only had 2 towels (and no robes) in our bathroom, even though our booking was for a family of 4. When our bags arrived, we asked the gentleman to please provide 2 more towels for the kids but they never came. We ended up needing to take 2 extra towels from the pool area back to our room. Our 'Indulgence Package' included a bottle of wine which we were told would be brought up to the room. This also never came and I needed to ask for it upon checking out. The real let down though was the buffer breakfast, which was included in our package. We have stayed at many 4 and 5 star hotels and this was possibly the worst breakfast we have come across - I wouldn't even rate it a 2. The coffee machine was broken, and there was no service asking if we would like a fresh tea or coffee. My son had the pancakes (pre-made sitting out with the bread) and he said they tasted stale and crumbled in his mouth. The hot food (eggs, bacon, tomato, hash brown) were all stone COLD - not even luke warm. I considered asking if they could pop my plate into the microwave to heat them up but lost my appetite wondering how long it had been just sitting out there. And the fresh fruit was dry and looked like it had been sitting out a long time. I wish we hadn't taken take package with breakfast included, as we could have had a hot breakfast for much less $$ from the McDonalds just around the corner. Our package also included late check out to 12 noon however our keys did not allow us entry back in after 11am. OVERALL - We would stay at the Stamford again however I think they need to advertise it for what it truly is - a 4 star hotel. We have stayed at many 5 star hotels in Melbourne such as Crown Towers, the Langam and the H

It’s an old hotel and needs upgrading. Pool area is a disaster, dull and ugly. Very outdated decor. Hallway dark and gloomy. The bedroom was worn out. Bed head material was coming apart. Not a 5 star hotel and definitely not value for money. There are much newer and cheaper hotels in Melbourne with better amenities. The one thing that was fabulous was the breakfast. Amazing variety, wonderful staff and lovely ambience. The location of the hotel is also great and convenient as it is close to amazing restaurants and bars. The pillows were also comfortable.

pros: Good situation, Convenient transportation nearby. cons: Maybe cause of detergent or disinfectant of bed sets, I felt my skin was itchy that never happened the hotels I lived before. After I lay down in the bed for 20mins, the itchy feeling came. When I went out, no itchy feeling came. We three people lived in this hotel, I was the first person to feel that. lateron, other two felt like I was. Alo, one of staffs at the front desk is not professional, my room number is 339, I said three thirty nine, he didn't know; I said double three nine, he didn't get it ether and he said I said wrong number. These number expressions are common in the North America

We were warmly greeted and served by front desk personnel Tina on 28-Nov-2023 evening. Everyone is equally helpful, even though it is a busy hotel with many travellers checking in and out. Hotel room is simple but the hotel location is great, right beside the Chinatown and the CBD area etc. You can walk to anywhere, K-Mart, plenty of restaurants and shops. Lovely breakfast spread enough to start our day well 🥰

You should not book this hotel on Thursdays or Fridays because they have a very noisy dance club downstairs which plays ridiculously loud music until 2 am in the morning. The loud noise is accompanied by a bass sound shaking through the walls. This club sound makes it impossible to sleep when the club is in operation. When I complained the staff told me I should have known about it because they advertise it as having a dance club and gave me a pair of ear plugs. The ear plugs made no difference and frankly no one could of expected hotel rooms to be booked out subject to the level of noise I experienced. I would never book in this hotel again even though its location, cleanliness and service are good. BE AWARE CANNOT SLEEP IF YOU BOOK A ROOM ON THURSDAYS OR FRIDAYS.

Stayed here over two nights with my partner and we both were VERY happy with the stay. The ONLY thing unfortunately that we did not like was the fact that the bed sheets had several blood stains on them which was highly concerning. I called them for a replacement which they were HAPPY to do however i figured since i'm just staying for 1 more night i would use the extra blanket stored away in the room in hopes that no one really uses it and that it is clean throughout because it also gets washed after every stay. Unfortunately even that was kind of dirty with dried up white crumbs on the fabric (kind of looks like dried up dough). By then, it was already too late to call for a replacement and had to settle with that. The oven also could not close completely and i had to put a chair against and under the handle bar to keep it closed. Other than the blanket cleanliness and oven door, everything else was perfect. My partner and i absolutely loved the place and despite the negative aspects of the things mentioned, do keep in mind that the hotel staff were more than happy to fix the issue and were very friendly, which i did not take them up on the offer as i did not want to hassle them for just 1 more nights stay. Therefore, if you decide to stay here, just make sure you check everything and request anything before the after-hour times. Additionally, their customer service was also very friendly as previously mentioned. They also allowed a late check-out by 1 hour, free of charge which i really appreciated. They were very patient and exceptionally welcoming every time i spoke to them. The check in and check out process were all quick and easy and i would highly recommend a stay here. It's pricing is great as well and they are close to the CBD!