The rooms was nice and clean, when coming to the service this was not okay, I had a room booked with Jacuzzi, when I want to use it I need to Call the FO to switch this one, everyone knows when you're using the Jacuzzi and when you're done using it. I made a tour reservation with the Hotel and when the day arrive I was done and prepare for my Tour when Coming to the FO they said that the Reservation was not made, my whole schedule was messed up. The food at the hotel can be better the variety in the breakfast option is a Min. Can be better, the lunch menu at first the meet was hard after that I choose the Chicken and it was like ok. From the location of the hotel it's very easy to take the taci to poblado.