Featured Hotels near Park Papenhof, Mechelen

On booking.com extra comment was added, honeymoon trip. No acknowledgement was received from the hotel regarding this. Emails we received was over and over again to upgrade the room and extra services. Little acknowledgement of congratulations and thank you for choosing us was enough as customer service. Easy fast check in. Room location was well explained. The room itself was very nice, size wise and clean. slippers, bath rope and extras were foreseen. Also there was a little welcome card with a cookie for the honeymoon. Thank you.

I had a very negative experience with the front desk staff that checked me in this past week. My husband and I booked a stay at this hotel back in April for 4 nights. They sent me an email stating that they weren't able to charge my credit card on the reservation, which made sense because we had forgotten we had just received a new card to replace the expired one. They asked that I look at my account, so they can charge a new card. If I failed to do that in 24 hours, then my booking would be cancelled. Approx 13 hours of receiving that email, I went in and updated the credit card information on the account and sent them an email confirming I did so. When I arrived at this hotel to check in a month later (which was this past week), the front desk staff told me that the reservation was cancelled. I showed them the email that they sent me and the one I had sent to them. I also showed them my original reservation number. They looked into it for a while, but they told me that ultimately the reservation was cancelled so they can't do anything. They were also all booked up on one of the four nights we were supposed to stay there, so they could only check us in for 2 nights (Thurs-Fri). Up to this point, I was confused but I wasn't upset. I understand things can happen, and I was eager to work this out. However, what really pushed me over the edge was the fact that the front desk staff showed no empathy for the situation I was in. I told them that I never received any email that my reservation was cancelled. I even asked if there were any other alternative hotels, as we were traveling from outside the country and did not know the area well. The staff person I was talking to responded with very little attempt at professionalism, and instead told me that we should solve this ”later” as I was holding up the line. I believe her words were along the lines of, ”you should turn around, look at the line.” When I asked her when ”later” would be, she let out a small laugh which was a very confusing response to what I thought was a valid question. This is when I was starting to feel incredulous. I wanted her assistance, but I got rudeness and condescension in return. I tried my best not to raise my voice even though I was getting frustrated, and I told her that I felt I was getting penalized for something that wasn't my fault. Still, there was no attempt to help me with the situation, and I felt like I was being waved away. At the very end of our interaction, the staff person told me that if there is a room that opens up on Sat they would contact me to let me know. I asked how they would contact me on updates (would it be through the hotel phone? My international number? Call, email, or text?) and I received a very frustrated look and a sigh in return, not a helpful response. I am still unsure why she acted this way, when I genuinely wanted to understand how I would be contacted. (And they never actually contacted me... even to tell me they were still all boo

In my experience hotels such as the Holiday Inn Airport Brussels are few and far between. They were prompt, efficient, had answers to all our questions, and catered to our whims. The lobby/main floor caters to the comforts of their guests with a lounge area, bar area, restaurant area, and an outdoor area. The breakfast and dinner was superb (I had the salmon for dinner). Perhaps an improvement could be made to the three slight level differences in the room as it would be safer for those who are a bit wobbly on their feet.

Probably the worse experience check-in so far! We arrived early and asked politely to the staff what time is the check-in, this particular staff name Tobe M. was very rude and responded at 3pm. So we went around town and came back at 2:50pm to check-in, this staff was very unfriendly saying it was not 3:00pm yet, eventually he let us in. But overall the check-in experience was such a nigh**are. Breakfast was good though.

The hotel was rooms were clean and the beds were comfortable. The staff was courteous and professional. Check-in and check-out was efficient and quick. The airport shuttle ran frequently and was reliable.

Great hotel, very clean, lovely staff and easy access to the center of Brussels, takes around 15/20 min by bus. Amazing people from the front desk to housekeeping a special thank you to Alina and Ali at front desk that always welcome me with the sweetest intentions such as fruit baskets and refreshments after a very long flight and always accomodate my needs! and Hind and Mimi from housekeeping they are sweet and care about the comfort of the guest very much. Thank you ! See you very soon. Yasmina.

THE BEST HOSTEL I HAVE EVER STAYED IN . More of a hotel/temporary living space. I found myself distrcted from sightseeing to spend time in the public areas. It was amazing - the decor, the facilities, the books, the communal work table for digital nomads, the compemporary furnishings, the stylish bathrooms, super kitchen ( with named plastic boxes for ythe fridge) plants and flowers, the roof terrace, the internal gardens, the green walls, the extras ( free quality ontap teas/coffees, the towels, the ear plugs etc) , the bicycles for rent and the super efficent and helpful staff. I didin't try the restaurant but the breakfast looked good. . I am looking forward to visiting their new venue in Liege and , when it is open - Brussels

I stayed here for 5 days when I came over for Graspop. A great inn/motel that was perfect to return to after a long day Comfortable bed and was also provided with quite a few excellent pillows. The room would always be clean when I returned with towels replaced as requested. The AC was cold which was great since it was a pretty hot summer week. There was no issues with late night access (as long as you have you keycard with you) as was my case, returning close to 0300 daily The staff were friendly and it felt more akin to a B&B style hospitality. Breakfast had limited options (scrambled eggs, bacon, breads, fruits, drinks) but was always hot and tasty All in all a great stay here, and if I ever return for Graspop again, B-Inn will be my choice of accomodation