Ref Matsuyama City Station by Vessel Hotels Reviews

Response from Property: Thank you very much for staying at Ref Matsuyama Station by Vessel Hotels.We sincerely appreciate you taking the time to share your valuable feedback.We apologize for the inconvenience caused by the fact that our hotel does not have its own parking lot.For guests who need parking, we recommend using our partner parking lot, Ichieki Nishi Parking, located a 2-minute walk from the hotel.If you bring your parking ticket to the front desk, the standard rate of 160 yen per 30 minutes will be discounted to 1,000 yen per night exclusively for hotel guests.We appreciate your understanding.Additionally, although you requested a quiet room,we sincerely apologize that the noise from the streetcars interfered with your comfortable stay.Our hotel is adjacent to Matsuyama City Station and the streetcar stop, and we understand that during the day,some guests may find the sound of the trams to be particularly loud.While availability and room types vary, we can accommodate requests for rooms on higher floors. We would be grateful if you would consider this option should you have the opportunity to stay with us again.Finally, we would like to express our sincere gratitude once again for taking the time to share your valuable feedback despite your busy schedule.We hope you will choose to stay with us again the next time you visit Matsuyama.Ref Matsuyama Station by Vessel HotelsFront DeskYoshimoto

Response from Property: Thank you very much for staying at Ref Matsuyama Station by Vessel Hotels.We are truly honored to have received such high praise.Our hotel is adjacent to Iyotetsu Matsuyama Station, and with tram and bus stops right nearby, we believe it offers very convenient access from JR Matsuyama Station and Matsuyama Airport.After check-out, we can store your luggage for you,though this service is available only on the day of your departure.We hope you will take advantage of this service to leave your luggage with us and enjoy sightseeing and shopping with a light load.We would be delighted if you would choose to stay with us againthe next time you visit Matsuyama.Finally, we would like to express our sincere gratitudefor taking the time to post a review despite your busy schedule.Ref Matsuyama City Station by Vessel Hotels, Front Desk, Yoshimoto

Response from Property: Thank you very much for staying with us.We also sincerely appreciate your detailed description of our hotel's location, facilities, and breakfast options.Many of our guests have praised our convenient location next to Matsuyama Station and our smooth tram access to Okaido and Dogo Onsen. We are very pleased to hear that you enjoyed your trip there and back.We are also pleased to hear that you were pleased with the free drinks and soft serve ice cream in the second-floor lounge, the large public bath, and the storage space in your room.We are also honored to hear that you enjoyed Ehime's local cuisine, local ingredients, and six types of orange juice produced in Ehime for breakfast.We will continue to strive to provide our guests with a comfortable and memorable stay.All of our staff look forward to welcoming you again.REF Matsuyama City Station by Vessel Hotels Naito

Response from Property: 此次承蒙您下榻REF Matsuyama City Station by VESSEL HOTELS，謹致上由衷謝忱。對於您惠賜評論，我們再次深表感謝。本飯店毗鄰松山市車站，周邊交通樞紐完善，郊區電車、市區電車、巴士及計程車等各類交通工具的乘車處皆近在咫尺。此絕佳地理位置，將為您前往各觀光景點提供極大便利。本飯店迎賓飲品區內，時段限定供應的霜淇淋服務廣受好評。特別推薦採用100%溫州蜜柑汁製成的蜜柑霜淇淋。承蒙您本次入住體驗滿意，我們深感欣慰。全體員工將持續精進，致力提供令賓客滿意的服務。誠摯期待您的再次光臨。REF Matsuyama City Station by VESSEL HOTELS　前台　上田

Response from Property: Thank you for your stay at Reff Matsuyama Station (part of the Bessel Hotels Group). We are honored by your high praise. Our hotel is conveniently located next to Matsuyama Station and a bus stop, making it easy to access the airport, Dogo Onsen, and other tourist attractions. Our mandarin orange soft serve, available daily from 7:00 PM to 9:00 PM, is also a favorite among our guests. We sincerely hope you will choose to stay at our hotel again if you visit Matsuyama once more. Finally, thank you for taking the time to write this review. Reff Matsuyama Station by Bessel Hotels Front Desk: Yoshimoto

Response from Property: このたびは、ref松山市駅 by BESSEL HOTELSにご宿泊いただき誠にありがとうございました。また貴重なお時間を割いてご感想をお寄せいただき、重ねて御礼申し上げます。2部屋をご予約いただき、ご滞在中は立地や快適さ、サービス、清潔さ、設備につきましてお褒めのお言葉を頂戴し、大変嬉しく、またスタッフの対応や朝食の内容についてもご評価いただき、心より感謝申し上げます。一方で、朝食会場や大浴場の混雑により、ご期待されていたゆったりとした雰囲気や、日本らしい体験をご提供できなかったこと、誠に残念に存じます。ご滞在中は騒がしさや慌ただしさを感じられ、ご不便をおかけいたしましたことをお詫び申し上げます。近年、多くの海外からのお客様にもご利用いただいておりますが、その中でもすべてのお客様に快適にお過ごしいただける環境づくりが私どもの課題であると認識しております。いただいたご意見を真摯に受け止め、混雑緩和やより快適な館内環境づくりに努めてまいります。貴重なご意見をお寄せいただき、誠にありがとうございました。また松山へお越しの機会がございましたら、ぜひ当ホテルをご利用いただけますと幸いです。心よりお待ち申し上げております。レフ松山市駅by BESSEL HOTELS　フロント日下

Response from Property: Thank you for staying at REF Matsuyama Station Hotel (part of Vessel Hotels). We are delighted to receive your praise for the hotel's location and service. In addition to the welcome drink, we also offer welcome soft serve ice cream from 7:00 PM to 9:00 PM. We offer three flavors: vanilla, citrus, and a vanilla-citrus blend. Thank you for taking the time to write a review. We look forward to your next visit. Vessel Hotels Masuda, Matsuyama Station

Response from Property: Thank you sincerely for choosing to stay at REF Matsuyama City Station by VESSELHOTELS. We are deeply grateful for your recommendation and would like to express our sincere thanks once again. Our breakfast and welcome beverage service have been highly praised by many guests. All our staff will continue to strive for excellence and provide you with the best possible service. We look forward to your next visit. REF Matsuyama City Station by VESSELHOTELS Front Desk Ueda

Response from Property: Thank you very much for staying at REF Matsuyama City Station by Vessel Hotels.We are very pleased to hear that you were particularly pleased with your overall rating and that you were particularly pleased with the breakfast.In addition to serving Ehime Prefecture specialties such as sea bream rice and small sardine tempura, we also have seasonal menus that you can enjoy all year round.All of our staff look forward to your next stay.Finally, we would like to thank you for taking the time to post a review despite your busy schedule.Naito, Front Desk, REF Matsuyama City Station by Vessel Hotels

Response from Property: Thank you so much for staying at Vessel Hotels REF Matsuyama Station. We are delighted to receive your positive feedback on our breakfast and public bath. Our breakfast, themed "Ehime Journey Breakfast," features daily selections including sea bream rice, Japanese-style udon noodles, dried sardines, and a tasting menu featuring five different citrus juices. You can enjoy the beautiful views of Matsuyama from the trains while savoring local Ehime cuisine. We hope you will visit us again on your next trip. We are also very happy that you enjoyed relaxing in our public bath. We hope you enjoyed our warm and inviting atmosphere filled with the charm of wood. We will continue to strive to make our hotel even better. If you have the opportunity to visit Matsuyama again, please be sure to stay at our hotel. Finally, thank you for taking the time to leave a review. All of us at Vessel Hotels look forward to your next visit. Matsuyama Station by Vessel Hotels Front Desk: Naito

Response from Property: Thank you very much for staying at our hotel.Your positive comments about our location, facilities, hot springs, and breakfast were also very pleasing to read.We are very pleased to hear that you enjoyed the convenience of being directly connected to Matsuyama City Station, as well as the hot springs, which are open until late at night, and that you were able to relax in them.We are also very encouraged by your comments that our breakfast was "the most voluminous in Japan," and that you were also very satisfied with the free tea, coffee, and ice cream.We are pleased to hear that you felt you received "more than you paid for," and will continue to strive to provide you with an even more comfortable and memorable stay.We hope you will use our hotel again when you visit Matsuyama.All of our staff look forward to welcoming you back.Ref Matsuyama City Station by Vessel Hotels, Naito

Response from Property: Thank you so much for staying at REF Matsuyama Station Vessel Hotel. We are delighted to receive your positive review. Please feel free to let us know if you have any questions. Our entire staff will continue to work hard to ensure your continued patronage. We look forward to your next visit. Finally, thank you very much for taking the time to leave your review. Naito, Reception Department, REF Matsuyama Station Vessel Hotel

Response from Property: 此次您選擇入住REF Matsuyama City Station by VESSEL HOTELS，我們深表感謝。您對酒店給予了極高的評價，並對我們的員工給予了讚揚，我們再次表示衷心的感謝。 同時，得知您對此次住宿非常滿意，我們感到非常高興。 今後，我們將繼續努力，為客户提供更加滿意的服務。本酒店的大浴場和早餐服務不僅深受遊客喜愛，也備受商務旅客及非住宿外來客的青睞。 歡迎飲品服務僅限住宿客人使用，提供時間為14時至23時。 此外，19時至21時期間還提供冰淇淋服務，同樣備受好評。本酒店位於伊予鐵高島屋百貨店旁，地下街和商店街的交通也非常便利。 購物和用餐方面應該不會有問題。 不過，周邊店鋪從20點左右開始打烊，因此若在夜間外出用餐，需前往OOKAIDO周邊區域。最後，感謝您在評論中留下寶貴意見。 期待您的再次光臨。 REF 松山市站 VESSEL HOTELS 前台 上田

Response from Property: 非常感謝您選擇 Vessel Hotels 的 REF Matsuyama City Station。我們非常高興能收到您這麼多的讚美。豪華客房是飯店第二大的客房，擁有日式房間空間，非常受家庭旅客歡迎。早餐是我們特別重視的項目之一。我們盡可能使用當地食材，讓您充分享受愛媛當地美食。我們每天更換的菜單還包括 Naboyaki 烏龍麵和 Tomoburi Rice。菜單會根據季節變更。希望您下次光臨時能品嚐到不一樣的美食。我們的迎賓冰淇淋也非常受歡迎。有三種軟式冰淇淋可供選擇：牛奶軟式冰淇淋、加了柑橘汁的柑橘軟式冰淇淋以及牛奶和柑橘的混合冰淇淋。請在 19:00 至 21:00 短時間內享用。非常感謝您在百忙之中抽空寫下這份評語。我們期待再次歡迎您的光臨。Vessel Hotels 的 REF Matsuyama City Station 前台 Naito