Hotels near Port of Leixoes, Matosinhos

The hotel has a good environment and convenient transportation. Breakfast is also good, the price is very high, the rare thing is that the night is very quiet, the front desk staff is very good, you can experience it if you have the opportunity.

A well situated hotel on a traffic circle, with a very large dirt parking lot on the next street, just past the Burger King. The rooms are spacious, the beds comfortable, and the breakfast very varied, in small servings. The bathrooms are old fashioned and the stock of towels reduced to a minimum. The staff is not very experienced - when guests arrive at 2:30 am they let them have loud conversations in the lobby, that wakes up people sleeping on the 2nd floor, and even worse, they put them in rooms adjoining those already occupied. The hotel has 9 floors and was almost empty, but they don't even have the attention to install these customers on another floor or at least leave a break room, so we only went back to sleep after 3 am. The walls are thin and the conversation could be heard perfectly. Another sample of inexperience: the receptionist who went to see why our TV had ”no signal” suggested that the maintenance could deal with the problem (a broken cable) the next day, and looked like he had heard a bright idea when I suggested he go to an unoccupied room to get an identical cable, which he happily did.

The rooms are good and very clean, the couple's bed is large and comfortable and the stay in general was positive, although they have things to improve! The toilet waste box had no bag, and tb needed a basket for the waste in the room! They could also provide a cup for the tooth shoes and shampoo and bath gel, because they had only a sabun for their hands! The hotel is modern and relaxed, the proof of this was the moment of the exit when the person who was cleaning the kitchen came to us to check out, super sympathetic but with wet cleaning gloves .

Due to price and proximity to the airport, I chose to stay here for a night while waiting for my flight back to the USA. Why due to price, might you ask? Well, doesn’t 63 USD sound amazing, especially since neighboring hotels were selling in the hundreds that same night? I tried booking that young-adult discount rate online prior to arriving at the property, which I knew was only available for purchase on the official hotel site but assumed I could easily get at the check-in counter as well. The site was down or not accepting my bank account for whatever reason, even after clearing all fraud protection freezes and things like that. Please know that when I say the following, I’m not putting direct blame on the individual staff members at Stay Hotel Porto Airport. I’m putting blame on the larger system. BUT it still needs to be said. I wish the staff could have quickly given me the $63 rate at the check-in counter, KNOWING I was having trouble with the website/app and should’ve been entitled to it with a better payment method. By the time I tried and tried and tried to get the rate to go through, the $63 rate had expired and the next best option was for $81, still exclusive to the app. And sure enough, know what happened when I tried paying for the $81? Still no luck. When the clock struck midnight, all hope was lost for a cheaper rate—the app reset its prices to the next night, and I had to pay a rate of around $100 at the counter to get a room right then. A valid argument could be to ask why I’m this picky about the prices, since when viewing it macroscopically, the differences aren’t that extreme. But I was traveling on a VERY tight budget. Every little amount counts a ton. And being at the end of my trip, my finances were in jeopardy more than they’d been at any other point in Europe. So I lost out on 40 bucks, which adjusted for non-backpacker inflation is 400 bucks. Or more. The last thing I’m going to add to the unfortunate pricing situation is one where I feel arguably the most disappointed about. Yes it’s apparently company rules not to book rates over the counter that are supposed to be booked online. But I didn’t feel that sense of sympathy or apology from either of the two employees at the desk. They were kind and friendly enough, which was expected—but when something goes wrong out of the customer’s control, I also expect clear, explicit concern and care to be verbalized. I don’t think they really “cared” that I missed out on a cheap rate because their company’s app payment portal malfunctioned. One of the ladies even told me (when I asked if this was a common issue with foreigners) that this scenario occurs roughly once each WEEK, which she labeled as not very common…but I beg to differ. I’m not saying they should fix the app issue…but they should’ve given me something like an apology. Quickly to fulfill my job responsibilities as an objective and comprehensive reviewer…the room was clean and comfy, the bathroom was spacious with

We stayed here for only one night since it's close to the airport. We arrived around 1am and the check-in was easy and fast. Comfortable, modern and clean room. Very quiet surroundings and extremely friendly staff. Slept like a baby. Would definitely stay here again if needed.

The facilities are great and very modern. The breakfast was amazing and had, in fact, a big variety of choices.

I arrived at the hotel on 20 November 2022 for a 5 night stay. The stay was business related and with so many hotels to choose from, I decided to go with the Porto Palacio. What an excellent choice! The hotel is absolutely brilliant - I cannot find a fault. Check-in was very smooth and on arrival to the room - wow - very modern, crisp clean sheets on the bed and a spacious room. In terms of food, the Breakfast experience was the best part of the stay for me. I have stayed in many hotels around the world - both on a personal basis and a business basis - I can honestly say that the breakfast staff at the Porto Palacio are the best I've ever come across. On arrival, I was seated quickly. On Day 1, the staff members memorised what I had that cannot be chosen by the buffet - for example, a tea and two plates (as I like two plates) - on Days 2 and for the rest of the trip, I didn't even need to ask. I was called by my Title and Surname on arrival. The whole experience was brilliant. I would like to mention a lady called Rosa and another lady (they both greet staff members at the door) - their hospitality skills are great and they are always smiling - nothing is too much for them. I didn't eat at the restaurant in the evening but had room service as personally, I like to relax after a day at the office. The food was of good quality and was tasty and piping hot. I used the gym during my stay - the gym is open to members of the public, therefore is not your usual hotel gym. It's huge - there are loads of machines and I was never waiting for someone to finish using something. Staff members are friendly. All in all - a brilliant stay and is a genuine 5 star hotel! I will return to the Porto Palacio both on a business basis and also on a personal basis - Porto looks like a great city! It's a shame that I didn't have time to look around as I had a busy schedule but I will certainly be back! Thank you!!

Hotel located on the edge of a very noisy national road but the location is very convenient to get to the airport which is 10 minutes away and parking is free. The staff was very smiling and very welcoming. We had to leave at 4am for our plane and despite the hour they offered us coffee, orange juice and homemade cake before leaving. The room is ”in its own juice” but very clean and with a balcony overlooking the pool. The evening menu is very extensive and reasonably priced.

Porto has always been rated highly so was a little concerned that the Novotel was on the other side of the Douro River. Quickly dismissed on arrival when we were greeted at reception by Aderito Diaspora. A most charming man who made every one signing in to the hotel feel very special - being multilingual helps. Free with advice on what to see, what and where to eat and the best places for shopping. A trip into Porto was a little as €4 and never more than €10 and this included a ride to beautiful shopping complex of El Conte Ingles. So leaving the hustle and bustle of Oporto to the calm of Afurada was a plus. The suggestion to walk down to the quaint fishing village of San Pedro with an Uber to take us back was greatly appreciated as we were able to see the Uber coming right up to our restaurant table. All hotels should have an Aderito Diaspora.

We stayed at this hotel on a bed and breakfast basis for 7 nights. The hotel was modern and clean, staff were very helpful. The room was cleaned daily and products restocked. The location was perfect for us as situated close to motorway. We had a hire car for the week so the hotel car park was great for us. Burger King was next door so handy if wanted a quick coffee day or night. The hotel does have a bar. Breakfast was scrambled eggs, bacon and sausage, alongside a full continental selection. I recommend this hotel, we would certainly stay there again.