Guest User
December 29, 2023
To keep it short: Good: fantastic location near the rainforest, great for walks and seeing birds and other animals and plants. The staff is very helpful and friendly. Medium: they offer three ‘standard’ walks: nature, birds and waterfall - they could have a little more inspiration and offer more variety, one get’s a bit the feeling this is ‘of the shelf…’ The accommodation is ok but you can tell the place has seen better days ! The container bungalows are rusting, the windows don’t close, and they can leak. Management should consider some renovations and upgrading. English language skills of staff is rather mixed. And they assume too much (e.g. when you order ‘water’ they bring a plastic bottle which is not ok at an eco-lodge - but when you ask they bring a jug ! Not good: of course it rains in a ‘rain’forest - and then what do you do? They are no activities for that occasion, no books, no games, a ‘cafe’ with no coffee / snacks, anything! Walking to the containers is on slippery rocks - which can be tricky. Also: there is next to no vegetarian food. The chef is a nice guy but he needs to be more creative with veggie options Final remark: there should be more attention to make guests ‘comfortable’, there are almost no comfy chairs, nobody comes to offer you something when you just sit on the lobby… Overall, there are things that need fixing hut can be fixed easily. The location is worth a visit but when you travel that far - they should try a bit harder to make you feel welcome and looked after