St Lawrence Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Massena
St Lawrence Hotel
10 W Orvis St, Massena, New York State 13662, United States
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A stay at Quality Inn Massena places you in the heart of Massena, steps from Massena Museum and a 1-minute drive from Bowlmor Lanes. This hotel is 1 mi (1.7 km) from Raquette River and 1.1 mi (1.7 km) from Grasse River.Show More
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Highlights
Free parking
Delicious breakfast
Lots to doAmenities
Private parkingFree
Bar
Business Center
Wi-Fi in Public AreasFree
Meeting Room
Multi-Function Room
Fitness Room
Wake-Up Call
All Amenities
Property Description
A stay at Quality Inn Massena places you in the heart of Massena, steps from Massena Museum and a 1-minute drive from Bowlmor Lanes. This hotel is 1 mi (1.7 km) from Raquette River and 1.1 mi (1.7 km) from Grasse River.
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3.4/5
Cleanliness3.4
Amenities3.4
Location3.4
Service3.4
All 4 Reviews
Surroundings
Airport: Massena International Airport
(5.7km)
Landmarks: Massena Museum
(<100m)
Landmarks: Massena Public Library
(200m)
Landmarks: Veterans Memorial Park
(210m)
Landmarks: St John's Episcopal Church
(300m)
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Rooms
Guest Reviews
Services & Amenities
Policies
Queen Room With Two Queen Beds-Smoking
2 Queen bed
Smoking Permitted
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
1
Double Room-Non-Smoking
1 Double bed
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
7
King Room-Non-Smoking
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
Queen Room With Two Queen Beds-Non-Smoking
2 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
Guest Reviews
3.4/5
4 reviews
Verified Reviews- Cleanliness3.4
- Amenities3.4
- Location3.4
- Service3.4
Average for similar properties in Massena
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. S$ 1.59). Trip Coins can be used to save instantly on room rates.
AI Summary
The location is praised for its convenience. Guests appreciate the comfortable, clean rooms and friendly service. The complimentary breakfast is well-liked, offering a variety of delicious options.
Guest User
February 15, 2025
No longer a Quality Inn, this hotel continues to hide behind the good reputation of former ownership. The St. Lawrence Hotel features inoperative equipment, inconsistent pricing, unfriendly management and a combination of permanent housing with paying short term guests. On the plus side, there are washers and dryers that are free to use, free parking, free breakfast and a convenient location in the town center. Do not be fooled by the attractive lobby and the Quality Inn signage and branding. This independent property is not up to the standards of Choice Hotels (and I do not know why the corporation tolerates the ongoing use of its name.) If you do stay there, check your charges daily. Prices are subject to change during your stay without notification.
Guest User
August 21, 2024
The pictures and advertisements for this facility are the closest thing to false advertising if not actual. I've traveled to third world countries and have never seen such abysmal conditions. If we could have found better accommodations we would have and when we complained about the room, we were advised that no other rooms were available. The first morning we were greeted by a stopped up bathtub with someone else's hair around our feet and legs, the sink had no stopper, the entrance roof was falling down, only one elevator was working, the ceiling in our room was falling in, the carpet was damp and if you wore socks they felt wet, the smell of stale cigarettes was throughout the halls and stairwells, it didn't appear to be ADA compliant, there were huge potholes in the parking lot, there were broken and boarded up windows on both sides of the facility, there were window shaker A/C units, the chair was broken and torn, rust was on the vents...
Guest User
January 31, 2023
I met 3 different staff members during my short stay at this hotel. They were the best part of the facility. All were friendly, helpful and accommodating. The hotel itself isn't bad. But I wouldn't say it's good either. The lobby is nice and the hallways are nice. My room was an acceptable level of clean. It was however very small. I was ok with its size as it was just me in the trip. I also accepted the smaller room from the desk clerk who was good enough to let me know the third party I booked through booked me a smoking room. The hotel parking lot was very cramped with difficult turning angles. The exterior stairwell from the parking lot was very sketchy and dirty and as I found out after climbing a flight of stairs you couldn't access the hotel from the outside. The breakfast was a typical selection, nothing extraordinary but it tasted fine and was filling. I wouldn't say I would want to spend a lot of time here. But as a short overnight stay it was acceptable.
Guest User
January 31, 2023
Our floor and room had a musty smell, like an old basement. The room was entirely too small that the TV was on the side, not at the end of the bed. There were ants crawling up the wall. The shower was grimey. The A/C sounded like a diesel truck was parked outside the window. There was a brownish red stain next to the bed. The bed was a double and pushed up against the corner along the wall and the phone was on the wall as there was not enough room for even a night stand. The toilet was leaking rust around the back onto the floor. The mirrors in the bathroom had not been cleaned so there were cloudy streaks all over them. Lamps attached to headboard were dirty snd dusty. Wallpaper was peeling. The desk chair was torn and rickety, felt like you would fall to one side. The concierge did not ask us how our stay was as we would have told him then. Will never be back and would never recommend. Would have been better off sleeping in the car.
Services & Amenities
Most Popular Amenities
Private parking
Free
Bar
Business Center
Wi-Fi in Public Areas
Free
Meeting Room
Additional charge
Multi-Function Room
Fitness Room
Wake-Up Call
Fax/Copying Service
Restaurant
24-Hour Front Desk
Meeting Room
Fitness Room
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Business Services
Business Center
Meeting Room
Additional charge
Multi-Function Room
Fax/Copying Service
Front Desk Services
Wake-Up Call
24-Hour Front Desk
Languages Spoken
English
Food & Drink
Bar
Lobby Bar
Public Areas
Vending Machine
Elevator
Health & Wellness
Fitness Room
Cleaning Services
Laundry Service (On-Site)
Additional charge
Clothes Dryer
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 21 years old.
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 117
A stay at Quality Inn Massena places you in the heart of Massena, steps from Massena Museum and a 1-minute drive from Bowlmor Lanes. This hotel is 1 mi (1.7 km) from Raquette River and 1.1 mi (1.7 km) from Grasse River.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Grab a bite to eat at Dars Place, a family restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 6 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
Make yourself at home in one of the 117 air-conditioned rooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Grab a bite to eat at Dars Place, a family restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 6 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
Make yourself at home in one of the 117 air-conditioned rooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers.