Arkana Motel Maryborough, SureStay Collection by BW

Not as clean as photos. Manager is slow and stalkerish just a weird vibe overall

Very nice and clean tidy smells amazing and the housekeeper is lovely

Perfect location for my plans. Staff were friendly and helpful with check in (using the keypad to enter room). Room was neat and tidy, the main room has been updated with fresh paint, modern light fittings, new floor coverings etc but the bathroom is quite outdated. Plenty of parking. Even though the hotel was on the Main Street, you could not hear the traffic noise. Within walking distance to shopping centre and food outlets.

Do not believe the photos, in a desperate need of renovations, definitely very outdated and awful stench of mould. Staff were very friendly and welcoming though we will not stay here again 😞

Not worth the money. Booked on-line and got confirmation of room number, within 2 minutes got another confirmation with different room number and access code. Arrived and code didn't work, no reception, phoned and eventually got inside. The room smelled so.old and musty so had to spray room before we could stay there. Free wifi advertised was not available. No chairs to sit on. Crumbled white sheets on 3 beds, no bedspreads only 3 old musty discoloured blankets. Never again.

Clean - fully renovated rooms Motel had bad reputation but has completely turned around Great value and very obliging.

The room was in ordinary condition. The bathroom light did not work. In the main room only 1 of the 2 lights worked, timber carpentary needed repairing and there were some renovations happening in other rooms. Staff did chec on us the first night and said they were going to fix the next day this did not happen.

What national park mold on curtains and in shower did not get asked if i needed anything in 3 days couldn't park outside of the room they had a room full of teenagers who completely out of control so there was no relaxing after travelling

I am disappointed with the state of the room. It was not what I was expecting. The images did not match what was shown. * Smelt horrible upon entry and lingered even after the aircon was switched on to try and air * The floor was sticky, and when I walked on it with bare feet, I spent a good while trying to wash the dirt off my feet * Overhead bed light buzzed continuously * Wires hanging out from the ceiling * The bed felt like it was just springs and no padding * No extra pillows or blankets * Appliances worked, but there were only cups, no cutlery to eat with Also, using a pressure washer at 8:30 am. I know it was a Tuesday morning, but still, check-out was not expected until 10 am. Will not be returning