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Novotel Hotels, Marseille - 2024 Price, Reviews, Deals

Novotel Hotels

Novotel Suites Marseille Centre Euromed

1.36km from downtown|Novotel Hotels

Very Good

71 Reviews

4.2/5

Breakfast Included

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Stayed here for six nights. The room was spacious and clean with plenty of space for three people. Beds were comfortable and the balcony was a bonus. Nice for having our evening drinks. The only thing We found confusing was why leave tea and coffee but only small paper cups, a microwave but no plates or cutlery and water but no glasses? We rang reception and they gave us all of the aforementioned items. So all is forgiven.

Novotel Marseille Centre Prado

2.24km from downtown|Novotel Hotels

Very Good

54 Reviews

4.0/5

Breakfast Included

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Close to the subway station, the service staff at the front desk of the hotel are very good. When I left, because I couldn't eat breakfast early, they packed it for us, super satisfied

Novotel Marseille Vieux-Port

Vieux Port - La Canebière|0.88km from downtown|Novotel Hotels

50 Reviews

3.9/5

Breakfast Included

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The standards are not meet any expectations for 4 stars, especially for such a big chain like Accor it should be much higher than this. Everything in the classic room category is old and super dated: furniture is broken, the bed sheets are yellow from the numerous washings, sagging mattress, chipped doors, walls, wholes in the curtains, dirty chair and sofa (literally with the stains and scratches). Frankly speaking, don’t feel like to touch the surfaces. It feels like in a hostel room, 2 light spots in the room only, so just go to sleep after the sunset. Shower tap has an issue with the water mixer: it’s cold then suddenly it is very hot. Maybe it was a normal hotel with adequate level of cleanness, but it was 15 years ago, maybe more. The hotel desperately needs to be renovated asap. I got checked-in and went to my room, after first glance I realized there is completely nothing, only towels and liquid soap available. No bathrobes, no slippers, no simple electric kettle. AC doesn’t work (outside temperature is +23 C). Reception button on the phone not working. The number of reception written on the fire-alarm sign is wrong (just for another hotel). In case of emergency just help yourself. To make the story short, the reception offered me upgrade to Sofitel (next door 5-star-hotel, under the same hospitality group). They called me in 10 min and informed me that this “upgrade” will cost me 300€ per night instead of regular 400€. Basically, I was offered upgrade for my own money. Brilliant solution and after-sales service! Just a quick note I pay for my current stay in Novotel 186€ per night (special rate for Accor members fully prepaid 1 month in advance). After that I got a traditional excuse that all hotels in the city are fully booked. The next excuse was that the country where I came from has higher standards for the same category hotels :) and the French standards are like this. I love France and I know very well what I can expect. Firstly, I am not first time in France, secondly, even during this trip I stayed 4 nights in Cannes, but these two stays are completely different like night and day. Also I was offered to get a refund and just go and look for another hotel. Speechless. I am on my holidays, and my stay at M****ille is ruined completely.

Novotel Marseille Est Porte d'Aubagne

Novotel Hotels

65 Reviews

3.4/5

Breakfast Included

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We stayed here for 2 weeks in August. Pros - the location is amazing - literally 14mins drive to M****ille. The car park is very spacious and free to use. The pool is very well maintained, clean and nice to use, pool towels provided from reception free of charge to use and return. The staff at breakfast are very friendly and the range is quite nice. Cons - it took 9 days from us reporting the fridge in our room not working for them bringing us one from a different room. The air conditioning barely works and the room was so warm! The staff on reception speak very limited English so often it is difficult to communicate if there are any issues. Although the breakfast provided is quite nice, it is poorly managed as things often run out (juice, bread, fruit) and either not topped up or often warm. The room we stayed in was clean but very old looking and not the typical Novotel style you would expect. The sink leaked our entire stay, often towels and toilet rolls were not replenished by the cleaning staff.

Holiday Inn Express Marseille - Saint Charles

1.03km from downtown

Excellent

66 Reviews

4.4/5

Breakfast Included

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Price is quite reasonable with quality breakfast and facilities. Location is very good. Near to city centre. Parking fee is not bad. But the hotel is very busy. No bath and hand wash gel for both of my two rooms, even I went to the reception to request, they marked the problem but finally ignored which made me a bit disappointed.

Aparthotel Adagio Marseille Vieux Port

Vieux Port - La Canebière|0.52km from downtown

4 Reviews

3.5/5

Breakfast Included

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A well-located hotel, right in the center of Marseille. Very friendly service (the hotel receptionist is a very friendly and helpful young Portuguese woman), very beautiful rooms, and very good value for money. I recommend it to anyone who wants to explore the city on foot and be close to the main tourist attractions.

Azur

1.43km from downtown

66 Reviews

3.8/5

Breakfast Included

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With a stay at Azur in Marseille (1st Arrondissement), you'll be a 3-minute drive from Old Port of Marseille and 6 minutes from Velodrome Stadium. This hotel is 5.6 mi (9.1 km) from Marseille Provence Cruise Terminal and 2.2 mi (3.6 km) from Grand Port Maritime de Marseille.Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. Additional amenities at this Beaux Arts hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.Continental breakfasts are available daily from 7 AM to noon for a fee.Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 18 air-conditioned rooms featuring LCD televisions. Your Select Comfort bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Grand Hotel Beauvau Marseille Vieux Port - MGallery

Vieux Port - La Canebière|0.44km from downtown

Excellent

101 Reviews

4.5/5

Breakfast Included

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Excellent four star hotel with good amenities in the rooms - shampoo, conditioner, soap, shower gel, body lotion plus nail file, shower cap, cotton buds, cotton wool pads and water in the mini fridge, safe in the room. Dressing gown and slippers provided. I paid extra for a slightly larger room with a view of the Old Port and it was well worth it. The Port is noisy but the double glazing is very good. The A/C in the room was good. The room and bathroom were clean and serviced daily. I thought the shower could do with an upgrade - no hotels have a hand held shower these days but it was sufficient. Also the room carpet and the main stair carpet are tired and could do with replacing but they were clean and vacuumed. The reception staff were fantastic - friendly, helpful, always pleased to see me when I came back in and interested in knowing what I’d been up to. Milolo was especially good, getting my room ready a bit earlier when I arrived on an early flight, helping with information and printing out my boarding card when I left, but they were all lovely. As a single woman traveller I felt safe and comfortable/at home in the hotel and would highly recommend it. I would definitely go back.

Residhotel le Grand Prado

2.28km from downtown

65 Reviews

3.9/5

Breakfast Included

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They asked for 100euro deposit and I didn’t expect that. They had towel, shower gel and kitchen amenities.

Golden Tulip Marseille Euromed

1.48km from downtown

112 Reviews

3.9/5

Breakfast Included

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It is with immense satisfaction and tremendous felicitation to all the managing staff at Goldentulip Euromed-M****ille. I would wish to extend my very special heartfelt thanks to Ms Celine, Ms Taina, and Mr. Saintiago. The tremendously competent lady: Ms. Celine. She is really a GTS: Géniale, Top, et Super. Ms. Taina is an always helpful lady with a special welcoming smile that makes feel more than at home. Mr. Saintiago is a man of solutions. He never tells you about the difficulties. For him, there is always a solution for the customers when a whatsoever problem happens. Thanks to you three, and to all the staff working with you, Goldentulip Euromed-M****ille has become a place for everything and everything in place. In a word: You are the best. 👍. I wrote this review after more than ten stays in this exceptional hotel to say that buildings become alive with the working staff that are managing them. I have tried three other nearby hotels, and it is a mistake to even think of comparing Goldentulip Euromed-M****ille to them. You cannot compare the incomparable!!

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