This hotel looked like it had a beautiful courtyard, but the stay was truly awful. Check-in required climbing to the rooftop, crossing the garden, and then reaching the courtyard – it was unbearably hot in Marrakech at 40 degrees Celsius. Even though check-in time had passed, the staff offered me scalding hot tea (a welcome ceremony) in the un-air-conditioned space, chatted for days, and then led me to the massage room to try and sell me a massage (located underground, with a very strong musty smell)... I was so hot I just wanted to get into the air-conditioned room immediately. There was almost no hot water in the room, and the water temperature was only around 31 degrees Celsius. During breakfast time, the table next to the kitchen was almost full. I asked the staff if I could sit outside, and they said yes, then continued preparing breakfast. Fifteen minutes passed without anyone coming to tell me how to order or set out the utensils, so I didn't know if the staff had even arranged anything for me. I went back to the room to ask a second time, and then waited another ten minutes or so before breakfast arrived – breakfast without even half an egg or a single piece of meat.
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