Reservation is usually done through their website. Note that if you wish to get the Fadoq card rebate, you must reserve by phone. Staff was polite at all times. Our room was ready when we arrived. Located on the ground floor close to the kitchen of the restaurant part, it was surprisingly quiet. The room itself was simply furnished in a modern style but well appointed. Everything was clean. Bed was comfortable. Standard bathroom had enough towels and soap/shampoo. Wifi worked well and there was plenty of free parking. Price was reasonable. What else do you need? Note: The inn itself is situated right beside the local IGA grocery store. Very practical if you wish to make a picnic on the beach right behind (the inn has a little area with tables & chairs accessing the beach). Across the street, the bakery sells excellent 'renversés à l'érable' (croissant dough in a swirl with maple syrup & pecans). Great for breakfast!