Initial booking was very welcoming and accommodating. Check in was efficient However the twin room booked was done as a double. We asked for this to be changed as per the initial request and it was dealt with well by the reception team. Good advice given as to local restaurants and recommendations were spot on. So the experience to this point was okay. However, upon return from our evening meal, we asked for a drink from the bar (23:03 pm) and we’re told by the guy at reception ( a different guy to the first one) that that was not possible as the bar shuts at 23:00. 🙄 ….. 3 minutes after closing time……. And no other customer in sight! We tried to rationally ask but we’re immediately snubbed! Sorry Best Western!….. very poor show! I won’t be returning nor will I be recommending you!….. and I’m cancelling breakfast tomorrow.