Manly Pacific Sydney MGallery Collection Reviews

I don’t usually go out of my way to give hotel reviews. Postive or negative. However I must for this hotel. I was recommended this hotel by someone I am having a meeting with in the area. It was shockingly expensive, but I figured it would be worth it due to location and it was recommended by my contact. I don’t always stay in 5star, but when staying in 5star, and super expensive, I absolutely expect 5star service. 1. Having being dropped off at the hotel there was zero bell boy to help with my luggage. I did all myself. After going inside the hotel I was asked if I would like help with my bags, but replied I already had them… again I already go it myself. 2. At every single hotel I stay in the world it’s common when you ask at reception, how is my room, do I have a good view or location they check and my change it a little for better location or room type if they have vacancies. I was replied to by the girl in reception in a somewhat arrogant manner, sir you have the standard room… with zero intent to look to see if there was better option. In countless years and counties I’ve never had this response. At lease some carding or trying, even if they were full but not just arrogant cold “you have standard”. 3. The sauna advertised is NOT free. It’s paid extra and you need to book. Why would a hotel advertise sauna when it’s an additional cost. In addition it closes at 7:30pm. In all my years I’ve never been to a hotel where it closes so early. How can one have meetings and get back to have a sauna in time. When I complained about this also I was met with coke arrogant smiles. 4. The last day on check out in morning there was no body at the front desk. Zero. Very strange. Never have I been in a hotel there was no body in reception. Even more so strange for such an expensive hotel. I would never recommend this hotel to anyone. I would in fact go, and have done put my way to NOT recommend. Not even a 1 star. For the price this is ridiculously over priced. The arrive is a lousy 1 star budge hotel. In fact a 1 star would have friendlier and better authentic service. On one positive note. The gym is amazing. The gym is a 5star as it’s not a “hotel gym” but a membership gym part of hotel. My overall rating therefore is a 2 star for the gym alone. Hotel for the price they charge and the well below average service zero!

Great location, staff were super friendly and helpful. The rooms however were very dated and unfortunately didn’t reach the standard of a “5 star” hotel. You’re paying for the location. The restaurants are fantastic, if you’re visiting during a busy period make sure you book.

Nicely refreshed Great location Very nice welcome from desk Parking a little expensive Choose a sea view room Will be back

Great hotel. We stayed here over Christmas and felt very comfortable. The breakfast room, however, was always overcrowded from 8:30 AM onwards, and the waiter in the pool area didn't seem very enthusiastic about his work.

Great hotel overlooking Manly beach and perfect to watch the sunrise

Hotel was nice with nice rooftop pool, onsite restaraunts, our hotel was enough for a ling weekend away with our kids, loved the big balcony. Only issue was bathroom didnt have a fan so it tended to steam up. Also back door to balcony was hard to lock only my hubby could do it. Ovrrall happy with the stay though.

Had a pleasant stay in this hotel for my birthday. My room was upgraded and received a card, bottle of rosè, little bag of chocolate. Thank you so much! Will definitely visit again. :)

Very good location Kind staff.

The hotel ticks a lot of boxes, clean modern rooms, pool and steam room, and in the best location, very central over looking the beach. The hotel has just had a refurbishment, very tidy with a good bar and restaurant on the ground floor. Only slight negative, front dest - check in could be better and a bit more friendly. If you want to stay in Manly, this hotel is your best choice, the other main hotel is way down at the end of the beach.

Excellent location. Close to everything. Friendly staff. Good size room. We booked superior room with two big bed. Easily fitted our family of two adult and two kids. Housekeeping could be improved. Overall room is clean but lacked attention to details. Eg some surfaces are dusty. Carpet can do with some attentive vacuuming. Used bathrobes could be hang up or folded. Not simply left on the chair unfolded.

Good location and friendly staffs! The breakfast was nice:)

More than perfect! Thanks for taking care also of my visiting guests As well as the activities we needed! A slight upgrade to the pool with sun umbrellas would made the experience perfect!

Great trip, in the heart of Manly. The location was the highlight.

All goood