Golf View Hotel

Family friendly property, plus also good for solo travellers as has a nice bar to chill out. Enjoyed the daily local Jamaican breakfast, different choices daily. If your staying for the weekend you have an invite for Sunday brunch, that's if you stay Sunday night as well, nice touch to your stay. Location is around 1.3ks from Knutsford Bus station and a short walk into town. Shopping malls all around, ATMs in walking distance as well. Rooms are nice with good amenities.

The building is being renovated, but the "new" rooms already look run down and old. The shower stalls were grimey, some broken furniture in the rooms, and the beds were uncomfortable. They served one option each morning at breakfast and if you couldn't eat it (allergy, restricted diet), you had to pay for the other options (the server didnt seem to know what the kitchen could make other than the saltfish and okra served, we ended up paying US $20 for some scrambled eggs and bacon so I could eat a protein I wasnt allegic to). The service was good, some folks were nicer than others and the poor servers spoiled it for the others. The ice machine was rusty, new/old furniture could be seen jam packed into a room, and only the front desk/lounge appeared to have sustained any form of renovation. This hotel was a real disappointment, and if this the "best" hotel in Mandeville, I will drive back to Kingston/Ocho Rios/Montego Bay in the dead of night to avoid staying here ever again.

The staff was great all around. Mickaylia, Lereasa and Shelby were just outstanding. I am reminded that we still have dedicated young people among us. I am looking forward to another visit soon.

The staff was courteous especially the ones at breakfast. They ensured you got what you wanted and served us with a smile. Excellent

Not all of the rooms are renovated, which are the standard rooms. I wish this was disclosed before booking. The renovated rooms are nice and clean for the most part. There is an issue with the water. During the day, the shower gets lukewarm. At night, the hot water works. There was no water to shower the morning i checked out. They also need to get pest control. Too many ants and other insects in the rooms. Guests are allowed to eat in the rooms, but disposing of it becomes the issue. There are no garbage cans on each floor and the rooms are only equipped with one very small garbage can. So leaving the food in the room will attract the ants. Staff is very friendly especially at check-in. when it gets busy in the dining, the servers seemed to be overwhelmed. I had to ask for something about 5 times just to be told that they didnt have it in the end.

Hotel canceled reservations made on *******, and charged my card for a stay that they canceled. When I call no response. I had to go to ******* to assist on refund and still waiting a response from *******. Lack of communication is the reason for my negative response and hope they will work on fixing this issue.

Excellent housekeeping, room kept very clean. Friendly staff. Excellent food in the restaurant/bar. Great staff all around. Great bar service with reasonable prices.

Rooms basic, the majority of staff gave excellent service, Breakfast limited selection, superb well modern bar provides snacks until late.

The room was in ok condition. Bathroom was not too clean. Staff was very nice and courteous.