Brgy, Novotel Tower, Mandaluyong, Metro Manila, 1550, PhilippinesView Hotel Details
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Novotel Suites Manila at Acqua Guest Reviews
4.2/5
Very Good
42 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities4.0
Service4.1
Cleanliness4.5
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All reviews(42)
Positive reviews(38)
Reviews with photos/video(12)
Clean and tidy(10)
Friendly owner(10)
Awesome stay(9)
Awesome rooms(9)
Negative reviews(4)
Maria
Standard Twin Room- City View
Stayed in Nov 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Nov 20, 2024
The staff are accomodating and excellent customer service, it was sparkling clean also
Virgilio Tiangco
Premier Suite with 1 King Bed
Stayed in Sep 2024
Family
2 reviews
4.5/5
Great
Posted on Sep 15, 2024
The hotel room is clean and neat! We rented a premium suite and they even have a kitchen utensils, rice cooker and induction stove we can use for preparing food. The staffs were also accomodating and they even followed my special request which is to prepare a birthday surprise for my wife and a baby crib. They gave us a complimentary cake and some themed balloons that works well with the room interior. Overall it was a fun and relaxing experience i'd give it a 5/5 👌
SJLi
Standard King Room - City View
Stayed in Sep 2024
Family
4 reviews
2.7/5
Posted on Sep 30, 2024
We had 3 main dishes to choose for breakfast :(
Guest User
Standard King Room - City View
Stayed in Jun 2024
Family
2 reviews
4.7/5
Amazing
Posted on Jun 2, 2024
We really enjoyed our stay here in novotel suites. Rooms are spacious and clean. Buffet breakfast is good. Staff were courteous and helpful. Kids are very enjoy in the swimming pool and kid corner. They even gave us. complimentary slice of cake for my baby girl graduation😊 Definitely we will book again here. Thanks novotel suites
Khan Mohammad Naeem
Standard King Room - City View
Stayed in Aug 2024
Business travellers
1 reviews
2.7/5
Posted on Aug 5, 2024
Not good but clean
Song Leon
Standard King Room - City View
Stayed in May 2024
Couples
3 reviews
4.0/5
Very Good
Posted on May 3, 2024
Nice hotel to stay and friendly staffs.Will come back again
CM-KH
Superior Suite with 1 King Bed
Stayed in Mar 2024
Travel with friends
19 reviews
5.0/5
Outstanding
Posted on Mar 16, 2024
Great hotel with amazing service. The suite given to us has a stunning view of the
Guest User
Standard King Room - City View
Stayed in Jun 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Jun 9, 2024
Its nice of the pet friendly environment they have👌 maybe they just need to improve the pool area so as to accomodate large crowd.
MARWA BEN ELHADJ HABIB
Standard King Room - City View
Stayed in May 2024
Solo travellers
13 reviews
3.0/5
Posted on May 11, 2024
Everything went well very clean rooms but the swimming pool is small and super crowded (full of kids ) thanks a lot for your kindness 🌷
Rosalie P
Standard Twin Room- City View
Stayed in Dec 2023
Family
1 reviews
3.2/5
Posted on Jan 5, 2024
The New Novotel expected to be clean due it is a new one. I found food and Services needed to improve a lot. Our family is dissatisfied with Buffet Breakfast where food is repeated many times and not happy with salty food such as beef. I am comparing buffet Breakfast from Kingsford Hotel and other Hotels our family have stayed for 4 weeks . Also on our last day I noticed a short of staff and also poor cleaning services on Dinning area . There are staff who are friendly but others seems not happy on what the job they are doing especially the lady who was requested to clean the table it is kind of turned off . She was cleaning the plates in front of everyone as I have not seen this on other hotel putting out scrap food in front of everyone. Aren't they suppose to take the plates and do this in the kitchen area ? 🤔
DoraM
Deluxe Suite with 1 King Bed
Stayed in May 2023
Couples
13 reviews
4.5/5
Great
Posted on May 31, 2023
This hotel was great! Love the space and be view. Only issue was when I ordered from the cafe it took nearly 20-25 minutes to get a muffin although i told them i was in a hurry and wanted it to go. They called the supervisor to help with the order, then they had to get the manager and even then it took more time because they had no change.
Emmanuel
Standard King Room - City View
Stayed in May 2024
Solo travellers
32 reviews
5.0/5
Outstanding
Posted on Aug 15, 2024
Amazing hotel and restaurant great location
Leonard Fabico
Standard King Room - City View
Stayed in Feb 2024
Business travellers
4 reviews
5.0/5
Outstanding
Posted on Mar 2, 2024
so good and so clean very convenient to neaby shopping malls