The Rex - Formerly Hotel Gotham

The Rex - Formerly Hotel Gotham Reviews

The Rex - Formerly Hotel Gotham

100 King St, Manchester, Greater Manchester, United KingdomSee Hotel Details
The Rex - Formerly Hotel Gotham
The Rex - Formerly Hotel GothamThe Rex - Formerly Hotel GothamThe Rex - Formerly Hotel Gotham
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Reviews from Real Guests

9.1/10
Great
40 reviews
Verified reviews
Location9.5
Amenities8.6
Service9.1
Cleanliness9.3
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All reviews(40)
Positive reviews(37)
Reviews with photos/video(11)
Great location(11)
Awesome rooms(10)
Awesome stay(9)
Friendly host(9)
Delicious breakfast(6)
Negative reviews(3)
ttttthewze
Superior Double
Date of stay: Feb 2026
Solo traveller
8 reviews
10/10
Outstanding
Posted on Mar 28, 2026
Great, great, great!
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Guest User
Executive Club Room
Date of stay: Feb 2026
Couple
4 reviews
9.5/10
Amazing
Posted on Mar 15, 2026
Enjoyed our stay overall. The location was excellent, with everything conveniently within walking distance. The bed was comfortable, although we had expected a king-sized bed rather than a queen given we booked an Executive King Room. Breakfast was decent, but the options felt limited and there could have been more variety. Unfortunately, the QR code for room service did not work, so we were unable to order that way, and the after-hours room service menu was also very limited. .
Response from Property: Thank you for your feedback and for sharing your experience with us. We’re pleased to hear that you enjoyed the location and found your stay overall comfortable.We’re sorry that the bed size was not as expected and that breakfast options and room service didn’t fully meet your expectations. Your comments regarding the QR code and after-hours menu have been shared with our team so we can review and improve these areas.We appreciate your insights and hope to welcome you back for an even better experience next time.Kind regards,BilalFront Office Manager
Guest User
Directors Room
Date of stay: Dec 2025
Couple
1 reviews
10/10
Outstanding
Posted on Jan 27, 2026
Great hotel, only downside was the room was on the smaller size, had to shuffle around the bed! Other than that we had a great stay
Response from Property: Thank you for your feedback. We’re delighted to hear you had a great stay and enjoyed the hotel overall.We appreciate your comments regarding the room size — some of our rooms are more compact due to the character of the building — and we’re pleased this didn’t detract from your experience.We hope to welcome you back again soon.Kind regards,Bilal HassanFront Office ManagerHotel Gotham
Guest User
Superior Double
Date of stay: Sep 2025
Business traveller
3 reviews
6.5/10
Posted on Dec 14, 2025
Never like their tiger pattern bed cover as it’s not clean. Desk not clean. Carpet dirty. Only up side is its location as it’s next to office. If you checkin, you must first go to top floor (6/F) to check in, get your key then go to your room, same logistic for the check out which is so inconvenient.
TraC.Feng
Superior Double
Date of stay: Sep 2025
Business traveller
38 reviews
10/10
Outstanding
Posted on Oct 10, 2025
the hotel gave away the room to other guest as we check in late. but it was all good. managed to provide a room. after all the experience was great.
PJ traveling
Executive Club Room
Date of stay: Jan 2025
Couple
6 reviews
8.5/10
Very good
Posted on Feb 14, 2025
It’s showing a little wear and tear such as water damage to woodwork in bathroom.  Dusting could be better and polishing of reception desk and lifts needs to be maintained better.  Downstairs looks messy    Just doesn’t feel 5* or luxurious anymore.   Room service was hit and miss, basics overlooked.  Did not feel like you were in a special hotel now
Response from Property: Dear PJ traveling,Thank you for taking the time to share your feedback. I'm very sorry to hear that your experience did not meet the standards you expected, and I completely understand your disappointment. We take your comments seriously, particularly regarding the condition of the facilities, housekeeping standards, and inconsistency in room service.Please be assured these concerns have been shared with the relevant teams for immediate review and action. We are committed to restoring the high standards our guests expect and deserve, and your feedback is invaluable in helping us achieve that.Kind regards,Bilal HassanFront Office Manager
Guest User
Executive Club Room
Date of stay: Jun 2024
Couple
1 reviews
10/10
Outstanding
Posted on Aug 1, 2024
Anniversary break. Customer service was amazing like the last time we stayed and the room was beautiful And comfortable
Guest User
Superior Double
Date of stay: Feb 2025
Couple
4 reviews
10/10
Outstanding
Posted on Mar 31, 2025
An amazing hotel with amazing staff. Cannot recommend this hotel highly enough.
Response from Property: Dear Guest User,Thank you for your wonderful feedback! We’re thrilled to hear that you had such an amazing experience with us and that our team made your stay special. Your kind words mean the world to us, and we truly appreciate your recommendation.We can’t wait to welcome you back to Hotel Gotham for another fantastic stay!Best regards,Hotel Gotham Reception Team
Guest User
Superior Double
Date of stay: Oct 2024
Couple
1 reviews
8.5/10
Very good
Posted on Jan 26, 2025
Beautiful hotel with great room and facilities in a fantastic location. Service was painfully slow at breakfast and the waiters were inefficient and lacked urgency.
Guest User
Inner Sanctum Suite
Date of stay: Oct 2024
Couple
1 reviews
10/10
Outstanding
Posted on Jan 16, 2025
I thought this hotel looked lovely and would be an ideal stay for my wife and I in the centre of Manchester. I can honestly say that this is one of the best hotels i have stayed at in the UK. The service was 1st class from all members of staff throughout the hotel. The food was fantastic, i would definitely recommend dining in the restaurant. The bar area and rooftop option is superb with a great atmosphere. The suite we stayed in was top class. No complaints at all, and i will certainly be staying at the Gotham hotel the next time i'm in Manchester
Guest User
Superior Double
Date of stay: May 2024
Solo traveller
12 reviews
9.5/10
Amazing
Posted on Jun 12, 2024
Central location, unique hotel with nice breakfast. Probably the only thing is that could improve is the FD.
Guest User
Superior Double
Date of stay: Sep 2023
Couple
1 reviews
10/10
Outstanding
Posted on Oct 17, 2023
Great experience! From the moment we stepped through the door into the lobby we were surrounded by art. The architecture of the building is fantastic and the interior decor complements this perfectly. We felt like we had been transported to Gotham City but without Batman. Very well thought out concept and executed perfectly. Plenty of little touches to make the stay perfect.
Ethan Kavanagh
Superior Double
Date of stay: Apr 2024
Couple
1 reviews
10/10
Outstanding
Posted on May 28, 2024
Very clean hotel and comfy bed. All staff are very friendly and welcoming.
Guest User
Executive Club Room
Date of stay: May 2024
Business traveller
23 reviews
10/10
Outstanding
Posted on Jun 12, 2024
great, especially with the grand piano at the breakfast room
asjpeake
Superior Double
Date of stay: May 2023
Travelling with friends
2 reviews
10/10
Outstanding
Posted on Jun 30, 2023
I had such a wonderful stay at this hotel last weekend. First and foremost, it is absolutely stunning — from its exterior to the reception and restaurant on the sixth floor to the en-suite Club Rooms my friends and I stayed in. I didn’t get a chance to try out the rooftop bar (it was my hen party so my weekend itinerary was packed) but I’ll definitely be back with my fiancé soon. After having a taste of the Hotel Gotham, I truly can’t think of anywhere else we’d stay when visiting Manchester. The staff were so accommodating — from allowing me to drop off my suitcase in the morning to letting my friend check into her room early and add her husband to the booking. Because I was in the city for a special occasion, the staff even left a little gift for me in my room (a handwritten postcard congratulating me on my engagement, as well as some super tasty sweet treats: iced cookies, chocolate-dipped strawberries and macaroons). Breakfast was delicious too and I was genuinely sad to leave, but I’ll definitely be back again soon.