Hilton Garden Inn Bahrain Bay

Great place for families

The price is high comparing to the place and service.

the hotel connected directly to avenues mall and the room was tide and clean

We had Iftar in Together&Co. last night and it was really a very disappointing experience. Food selection is very poor and the quality and taste is of low standard. Even for fresh fruit, they only have watermelon and cut mixed fruits, for the beverages, they do not even have Ramadan Juices in the menu. You even have to make your own waffle if you want some. They do not have good varieties of main courses to choose from for the price they offer, you can get better deal in other hotels better food, at the same cost. They should consider lowering their price or improving the quantity and quality of the food they serve. Even the valet fee of BD3 is a ripped off. Valet service is always available in all the hotels we go to free of charge, this is an extra service you give to your hotel guests. You should review this part. This is unbelievable. Service is good though. Thanks to Ms. Rachelle, who always check on us that night. And the view is great. However, I would NOT and do NOT recommend this place to anyone. No repeat for us in this hotel.

Had dinner during ramadan for gabgha at the hotel, the overall experience was very bad, the food was very limited and almost all dishes were cold, hardly anyone there for service, found a stone on the pasta and met the chef, the solution was just a sorry, wont recommend the place at all.

Issues with noise at this location. Loud personal speakers playing at the pool area which were ignored by passing staff. The rooms did not have good soundproofing making it hard to sleep with loud neighboring guests. The location is very nice and the breakfast buffet was good, especially the fresh squeezed orange juice.

Great location. Shirt drive from the airport. Lobby has a lift down into the mall Rooms clean and comfortable. lots of water and replenished daily. Fridge available. Lots of nice restaurants in the mall where you can sit outside on the bay Didn’t have the food in the hotel but looked clean Pool is nice, very windy on the roof though

I booked at Hilton Garden in - Manama – Bahrain between 15-17/4/2022. As the hotel location and the car parking is away, so every time we as guests, we have to park away and then been transport via golf car. But sometimes this should be avoided, for example if I’ll drop some staff to my room and go out again which mean for a few minutes not passing ten minutes especially when the hotel is not busy such these days in Ramadan. This is my complaint about an issue today happening, as early morning I went out so the driver (Mr. Efridi as he said) of golf car (I don’t know why insisting) asking me about my car key and my room key twice???! Again, when he dropped us, he left from the parking spot and came back walking to see us! I felt insecure and stalked by him Also, I went out and came back to drop some staff to my room to leave again so I ask to park my car by myself in front of the lobby as others done yesterday night, especially today there’s no crowd or car movement there, which at weekends or seasons can’t be controlled But he again the same driver came and refuse, and informed him that I’ll go within ten minutes even the hotel knowing my room details but refuse it totally If the hotel spot and locations and facility not been providing such a thing and hotel staff not understanding guests needs which affect guests comfortability and hospitality. Also, while the issue is very simple and no need to all of that (although the reception been informed about it and their attitude was negative- instead of being helpful). Also, at time of my staying, I request to see two bedroom. But receptionist Mr. Karim informed us that is not allowed and each room been sanitized with strap on the doors to indicate that (we respond that since we reach even it was evening, our room wasn’t been signalled “sanitized” then he responds that because we reach late!!!!! As we know, in Kingdom of Bahrain all precautions of COVID-19 and restrictions been eased by the government and we didn’t saw a single room with sanitizing badge. In addition, the golf car wasn’t clean at time of check out and when we ask for cleaning, same driver became sarcastic about our request. In a hotel such as Hilton that we used to feel as our home and with such hospitality we used to and founded with most of staff their, I’m escalating this complaint to look out and spot the issues that affecting the whole happy experience that was expected for such new “exciting” experiment and avoid it in future