Genio Hotel Manado

Genio Hotel Manado Reviews

Genio Hotel Manado

Jl. Sugiono No.21, Pinaesaan, Kec. Wenang, Kota, Manado City, North Sulawesi, 95122, IndonesiaView Hotel Details
Genio Hotel Manado
Genio Hotel ManadoGenio Hotel ManadoGenio Hotel Manado
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Genio Hotel Manado Guest Reviews

4.2/5
Very Good
36 reviews
Verified reviews
Location4.1
Amenities4.0
Service4.4
Cleanliness4.4
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All reviews(36)
Positive reviews(32)
Reviews with photos/video(5)
Awesome stay(13)
Negative reviews(3)
….ivan….
Superior Queen Room
Stayed in Jul 2024
Couples
38 reviews
4.2/5
Very Good
Posted on Jul 20, 2024
We’ve been only one night for a connection flight. Good, what we expected, clean room
Rinda
Superior Twin Room
Stayed in May 2024
Booked for others
2 reviews
4.0/5
Very Good
Posted on Jun 3, 2024
Always repeat booking at Genio when we come to Manado. Walking distance.
Response from Property: Dear Rinda,Thank you for choosing Genio Hotel Manado and I really appreciate for the perfect rating and for recommending our hotel to other guest.I am so glad that the hotel facilities surpassed your expectations and the team loved sharing that milestone with you.We look forward to welcoming you back to our hotel in the future.Warmest regards,Management Team Genio Hotel Manado
Guest User
Superior Queen Room
Stayed in Feb 2024
Solo travellers
3 reviews
3.0/5
Posted on Mar 1, 2024
The hotel has seen better times and requires major rehaul. Moldy walls, degrading furniture, poorly washed bedsheets, old towels. The staff is friendly though.
Response from Property: Dear Guest, Greetings from Geniohotel.com Thank you for taking the time to share your comments from your stay with us. However I apologize for any inconvenience you have experience during your stay and it's come to our attention for better improvement. Thank you for choosing to stay with us. We look forward to your return. Sincerely, Management Team Genio Hotel Manado
John Alfred Lee
Superior Queen Room
Stayed in Nov 2023
Solo travellers
2 reviews
2.0/5
Posted on Nov 27, 2023
The breakfast is reasonable cheap but food is bad.. I don't mind pay a little more to have better food. Breakfast really bad not exceptable. Forgot to take picture.
Response from Property: Dear Guest,Greetings from Geniohotel.com Thank you for taking the time to share your comments from your stay with us. However I apologize for any inconvenience you have experience during your stay and it's come to our attention for better improvement. Thank you for choosing to stay with us. We look forward to your return. Sincerely, Management Team Genio Hotel Manado
Paul
Superior Queen Room
Stayed in Feb 2024
Couples
11 reviews
5.0/5
Outstanding
Posted on Mar 29, 2024
I like this hotel. It's basic but cheap.
Response from Property: Dear Paul, Greetings from geniohotel.com management. Thank you for choosing Genio Hotel Manado and I really appreciate for the perfect rating and for recommending our hotel to other guest.I am so glad that the hotel facilities surpassed your expectations and the team loved sharing that milestone with you.We look forward to welcoming you back to our hotel in the future.Warmest regards,Management Team Genio Hotel Manado
Geby
Superior Queen Room
Stayed in Sep 2023
Solo travellers
30 reviews
5.0/5
Outstanding
Posted on Oct 16, 2023
always love to stay here, clean and tidy near to the city center
Response from Property: Dear Geby,Greetings from geniohotel.com management. I am so glad that the hotel facilities surpassed your expectations and the team loved sharing that milestone with you.We look forward to welcoming you back to our hotel in the future.Warmest regards,Genio Hotel Manado Management
Nov
Superior Queen Room
Stayed in May 2024
Solo travellers
2 reviews
5.0/5
Outstanding
Posted on May 11, 2024
Nyaman
Andrew Frans
Superior Queen Room
Stayed in Jan 2022
Couples
56 reviews
5.0/5
Outstanding
Posted on Feb 1, 2022
Nice hotel with great price
Response from Property: Dear Valued Guest. Greetings from geniohotel.com Thank you for taking the time to share your comments from your stay with us. We're so happy to hear you enjoyed your time with us. Thank you for choosing to stay with us. We look forward to your return. Sincerely, Herry
Julianto
Superior Queen Room
Stayed in May 2024
Family
1 reviews
3.7/5
Posted on Jun 1, 2024
The place is easy to reach but the parking space is not enough
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Ana Bakar
Deluxe Room
Stayed in Mar 2024
Couples
18 reviews
4.0/5
Very Good
Posted on Mar 8, 2024
When coming to Manado, definitely stay here.. the hotel is comfortable and the staff are all nice..
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Response from Property: Dear Ana, Warm greetings from Genio Hotel Manado I really appreciate the review you wrote about your experience staying with us. We always strive to provide a memorable stay and I'm glad we can make it happen for you. I will also convey your praise regarding the quality of the hotel and our service to the team and I am sure this will give enthusiasm to all of us to always develop the quality of our service. Once again, thank you very much for your review and recommendations. We, the entire Genio Hotel Manado team, will wait for your return. Regards, Genio Hotel Manado Management Team
Sergey
Superior Queen Room
Stayed in Feb 2024
Travel with friends
34 reviews
4.5/5
Great
Posted on Apr 11, 2024
The hotel is not far from the port. You just need to take into account that there are two hotels in the city with this name, so you can’t go wrong. The room is small, it was difficult to find space for bags. But it’s clean, everything is there, it works. The beds are comfortable and the air conditioning can be adjusted. We slept well. Service without problems.
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Response from Property: Dear Sergey,Thank you for choosing Genio Hotel Manado and for taking the time to write a positive review.I am so glad to hear you enjoyed your staycation with us and thrilled that we were able to exceed your expectations. I can assure you that at Genio Hotel Manado, we strive to provide the best service possible to our guests and create wonderful experiences.I appreciate your kind words and look forward to welcoming you more in the future.Warmest regards,Management Team Genio Hotel Manado
Anonymous User
Superior Queen Room
Stayed in Jul 2024
Other
7 reviews
4.7/5
Amazing
Posted on Jul 17, 2024
Staying at this hotel was pleasant and comfortable.
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Rifki
Superior Queen Room
Stayed in Jan 2024
Solo travellers
7 reviews
4.5/5
Great
Posted on Jan 7, 2024
There was water seepage on the window and when I entered the bathroom there was an unpleasant smell... apart from that everything was good
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Response from Property: Dear Rifki, Warm greetings from Genio Hotel Manado! Thank you very much for taking the time to share your valuable feedback with us. Please allow us to sincerely apologize for the disappointment and inconvenience you have experienced. We are very concerned to learn of your unpleasant comments and experiences regarding our services and would like to apologize for not meeting your expectations. Be assured that appropriate action has been taken to correct the problem you highlighted. Once again thank you for choosing Genio Hotel Manado and we hope you will give us the opportunity to welcome you back in the future. Warm regards, Genio Hotel Manado Management Team
Novanda
Superior Twin Room
Stayed in Jul 2023
Family
1 reviews
4.0/5
Very Good
Posted on Jul 30, 2023
The service is ok according to the price per room. Breakfast is just standard,😊
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Response from Property: Dear Novanda, Warm greetings from Genio Hotel Manado Thank you for taking your time to write a review about your recent stay at Genio Hotel Manado. I'm glad to hear you enjoyed every service we provided you. Thanks again for sharing your experience and feedback. The entire team and I hope to welcome you again in the near future! Warm regards, Harry
Koko Ben
Superior Queen Room
Stayed in Jul 2024
Solo travellers
1 reviews
4.5/5
Great
Posted on Jul 28, 2024
The hotel is recommended for a staycation.
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