Malone Inn

TV is not working with the remote; the keycard is not working after night use. Locked me out in the morning. I had to bang on the door because we are deaf. It is embrassed

I never stayed at the Malone in. I canceled days before I was supposed to get there and the owner charged my credit card the full amount, even though I wasn’t there and giving notice about canceling I would never book with this hotel

Owner is great, bed was uncomfortable, it's great price for a night, pillows are flat, bedding was very thin

Staff entered my room without permission and without knocking. Just because hotel staff have keys does not mean they can enter a guest’s room whenever they want. Guest privacy should be a top priority for any hotel, and this behavior was completely unacceptable. In addition, I am still trying to receive the $150 USD cash deposit that I paid at check-in. When I went to check out, no staff member was available. I was told that if I wanted my refund, I should leave the key inside the room and wait until 8:00 AM for the office to open. This makes no sense. Guests may need to check out early, especially if they have other travel plans or bookings during the night or early morning. Hotels should have staff available to process check-outs and return deposits when guests leave. We could not wait until 8:00 AM because we had another trip planned. It was very frustrating that no one was available to assist us or return the deposit at that time. Overall, the lack of respect for guest privacy and the poor handling of the deposit refund made this a very disappointing experience.

Staff was very nice. But my toilet kept running, and I had to lift the lid to fix it, and the hairdryer didn’t work, the heating into was very loud and the place just needs some upgrades. I did appreciate that it was well lit and there were double locks on the door.

Staff was wonderful! Could definitely use some new pillows, they were very thin and uncomfortable.

Walls so thin heard everything going in even several rooms away. Moldy trim in bathroom had to hold the toilet level down to get it to flush. Microwave didn’t heat up our food

It was what you would expect for the price and what we got out of it. Affordable and no frills. Super friendly staff made it an enjoyable experience. Four guests and only ONE of us had enough hot water for a shower at 730 am on a Saturday. After being there with one of our hockey kids, that was a bit discouraging.

The room was very clean. It was quiet. That was appreciated. The bed was stiff and pillows flat though. The deposit was double the usual deposit vs. other hotels we usually stay with.