This is a really nice hotel, but don’t be fooled by the name, it’s more budget than premium. The staff are all absolutely lovely, really pleasant from check in to check out. They greeted us every single time we entered and left the building and are a real credit to this hotel. So let’s start with the room. I booked the superior room with views and I’m not sure that I got that room because it looked nothing like the photographs on the website which showed two large windows and quite a spacious room. We had a double room with a balcony overlooking the square, on the first floor. This is NOT recommended. It was so noisy, and it wasn’t so much the chatter and traffic outside, but the restaurant. At opening the chairs were dragged across the ground, the bumping music was turned up so we didn’t sleep in once during the holiday. Then at night had to listen to it all again. It wasn’t at all relaxing. And if we didn’t hear the restaurant, we heard the lift going up and down all night long. This isn’t really the room I thought I’d be having, whilst there was a balcony, it wasn’t the views they show on their own website. The room was also really small, like i mentioned above, more budget than premium. One thing that really made me laugh was the room had a kettle and two cups, but absolutely no tea or coffee was supplied apart from two tea bags and two packets of sugar when we checked in. When i asked at reception if we could have a couple of coffees, just assuming that housekeeping had forgotten, I was told if I wanted coffee, I had to go to the restaurant. That’s fine, but what is the point of having a kettle and cups in the room?? Even the most basic hotels supply tea and coffee as standard, so why a hotel that claims it’s premium wouldn’t makes no sense. The bathroom was also poorly designed with the sink jutting out so far you had to go around it to the toilet. The shower, however, was amazing. Also, not the end of the world but there are no foreign language channels on the tv (no English or German) so if you’re planning on chilling out in your room in the evening or even just want to drown out the sound of the restaurant below, remember to take an ipad or something you can stream from. The rooftop bar was another great point, again the staff were great, it was really spacious and it was really cheap to buy drinks. The hotel was really clean and housekeeping did a great job everyday too so no complaints in that department. The hotel is also in a really good location, right in the heart of the city, and whatever way you turned when leaving the hotel you ended up somewhere great.
Excellent
96 Reviews